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TravelMate 8471/8431 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on TravelMate 8471/8431 service guide. Date Chapter Updates II
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no r
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Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. IV
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents System Specifications 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Touchpad Check . . . . . . . . . . . . . . . .
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating system ® Genuine Windows Vista * ® Genuine Windows 7* ® ® ® NOTE: Windowsl Vista Capable PCs come with Windows XP installed, and can be upgraded to ® ® ® ® Windows Vista . For more information on Windows Vista and how to upgrade, go to: Microsoft.com/windowsvista. Platform ® Intel Core™2 Duo processor* ® Intel Core™2 Solo processor* ® ® Intel Celeron mobile processor* ® Mobile
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Storage subsystem 2.5" hard disk drive* 2.5" solid state drive* DVD-Super Multi double-layer drive Multi-in-1 card reader Communication Integrated Acer Crystal Eye webcam* WLAN: ® Intel Wireless WiFi Link 5100* Acer InviLink™ Nplify™ 802.11b/g/Draft-N* Acer InviLink™ 802.11b/g* ® WPAN: Bluetooth 2.1+Enhanced Data Rate (EDR)* WWAN: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/1800/ 1900 MHz)* LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control Enhanced
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Microphone-in jack Ethernet (RJ-45) port DC-in jack for AC adapter Environment Temperature: operating: 5°C to 35°C Non-operating: -20°C to 65°C Humidity (non-condensing): operating: 20% to 80% Non-operating: 20% to 80% NOTE: "*" only for certain models. NOTE: The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased. Chapter 1 3
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PLL CPU 22mmx22mm RTM675T-606-VD-GRT CPU Thermal Penryn - SFF Thermal TSSOP 64P FAN P.24 EMC1402 Penryn 956Pin P.17 Palmrest P.17 P.15, 16 x2 (CPU, NB) 266MHz+/- x7 100MHz+/- FSB 1.05V x2 (ICH, SC) 48MHz 667/800/1066MHz x6 33MHz LCD LVDS DDR3 1.5V x2 (ICH, SIO) 14MHz 27mmx25mm P.31 800/1066MHz x1 MCH 27MHz/96MHz+/- CRT RGB RGB FCBGA 1363pin DDR3 1.5V P.31 800/1066MHz Cantiga - SFF DVI-D PARADE TMDS EASY P.18-23 P.26 PS8101T P.37 Port P.37 P.25 DMI x4 VRAM M92-S2 DDR3 PCIE-GFX 16mmx16mm MiniCard
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Board Layout Top View TravelMate 8471/8431 M/B layout and connector location TOP view No. Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR Chapter 1 5
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Bottom View Bottom view No. Name Description 11 CN9 Battery CNTR 12 CN10 PCI-E socket 13 CN11 SIM card socket 14 CN12 PCI-E socket 15 CN13 Power cable CNTR 16 CN14 LVDS cable CNTR 17 CN16 DIMM socket 18 CN17 DIMM socket 19 CN19 HDD socket 20 CN20 USB board CNTR 21 U18 South Bridge 22 U14 North Bridge 6 Chapter 1
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Your Acer Notebook tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new Acer notebook. Top View No. Icon Item Description 1 Acer Crystal Eye Web camera for video communication. webcam 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 4 Speakers Left and right speakers deliver stereo audio output. 5 Keyboard
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No. Icon Item Description 7 Click buttons (left, The left and right buttons function like the left and right center* and right) mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 8 Palmrest Comfortable support area for your hands when you use the computer. 9 Touchpad toggle Turns the internal touchpad on and off. 10 Eject Button Presses to eject the optical disk from the drive. Optica
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Closed Front View No. Icon Item Description 1 Battery Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. 2Multi-in-1 Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), card reader xD-Picture Card (xD). NOTE: Push to remove/install the card. Only one card can operate at any given time. Rear view No. Icon Item Description 1 Battery bay Ho
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Left View No. Icon Item Description 1 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000- based network. 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. 3 Acer EasyPort IV Connects to Acer EasyPort IV. connector 4 External display Connects to a display device (e.g., external monitor, (VGA) port LCD projector). 5 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 6 Microphone-in jack Accepts inputs from external microphones. Headphon
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No. Icon Item Description 5 Kensington lock slot Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. Base view No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory Houses the computer'
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Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader. 123 4 Move your finger across the touchpad (1) to move the cursor. Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use Acer Bio-Protection fingerprint