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IP8840 IP Phone
User Guide
for Broadworks
Please read this guide carefully before operating your set.
Retain this guide for future reference.
LGN8840-1002SBUG-01.00 Dec. ‘08
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IP8840 Broadworks IP Phone User Guide Regulatory and Safety Notices 1. Radio Frequency Emissions: FCC Compliance statement: This device complies with Part 15 rules. Operation is subject to the following two conditions; 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. This Equipment has been tested and found to comply with the limits for a Class B digital device, pu
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IP8840 Broadworks IP Phone User Guide Care & Precautions: Before connecting or using your new phone, take a moment to consider safety and reliability. Use common sense when locating, connecting and using your IP8840 Phone. • Locate on a dry level surface. Keep the phone away from the edges of the surface to avoid the potential of a fall. • Locate cables to avoid potential for damage. For example, do not locate under rugs or carpet as damage may result from foot traffic or heavy ob
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IP8840 Broadworks IP Phone User Guide Table of Contents 1. IP8840 IP Phone Overview ....................................................................................1 2. Installing your IP8840 Phone................................................................................3 3. Using Features of IP8840 Phone ..........................................................................4 3.1. Receiving a Call............................................................................
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IP8840 Broadworks IP Phone User Guide 5.8. Enabling Speed Number Dialing ................................................................................................ 22 5.9. Key Tone..................................................................................................................................... 22 5.10. Bluetooth Headset ...................................................................................................................... 22 5.10.1. Pairing a Blue
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IP8840 Broadworks IP Phone User Guide 1. IP8840 IP Phone Overview Your new LG-Nortel IP8840 Phone is an Internet Protocol (IP) phone employing Session Initiation Protocol (SIP), the well-known open standard for establishing, managing and terminating a communication session. IP8840 Phone interoperates with call servers, proxies and gateways to exchange SIP signaling messages for call control. Real-time Transport Protocol (RTP) packets deliver voice between the end-points over a manag
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IP8840 Broadworks IP Phone User Guide Shared line in use at Red LED On another phone Shared line call held at Red LED slow flash another phone Line not registered w/server Red/Orange LED flashes color, red to orange at 30 ipm * When the LCD displays information for a line, such as when an incoming call first rings, the LED color is orange otherwise, the LED color will be green. Flexible buttons not assigned for line access may access features such as Speed dial, Redia
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IP8840 Broadworks IP Phone User Guide 2. Installing your IP8840 Phone The figure below shows the cable connections for your IP Phone. The LAN and desktop PC connections employ standard category 5 LAN cables terminated with RJ-45 connectors. The IP Phone supports PoE (Power over Ethernet) in accordance with the IEEE-802.1af industry standard. When connected to a PoE complaint LAN port, the IP Phone derives power from the port. If the LAN port does not support PoE, use the AC/DC ada
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IP8840 Broadworks IP Phone User Guide 3. Using Features of IP8840 Phone 3.1. Receiving a Call When you receive a call, your phone rings, the LCD displays the incoming call information and the associated line button flashes. To answer a ringing call: o Lift the handset. You may press the speakerphone button, line button or the Answer softkey to activate the speakerphone. To use a headset, press the headset button. To end the call: o Hang up the handset. If using the speakerph
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IP8840 Broadworks IP Phone User Guide o Press the Hold button or the Hold softkey. The call status changes to hold and you receive dial tone. You may then select another line to answer or place a call. Note, if you select an idle line and take no action for about 15 seconds, the line is disconnected. To retrieve a held call on a different line: o Press the slow flashing line button. o Select the desired call from the displayed call list using Previous-Next softkeys o Select the
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IP8840 Broadworks IP Phone User Guide - Call Forward No Answer – redirects incoming calls that are not answered in the configured no answer time. - Call Forward Busy or No Answer – redirects incoming calls if the line is busy or not answered after the no answer time expires. - Call Forward All Calls – immediately redirects all incoming calls. To set up Call Forward: o Press the CallFwd softkey. o Use the Previous-Next softkeys to select the desired Call Forward condition. o Pres
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IP8840 Broadworks IP Phone User Guide 3.9. Redial Your IP Phone saves the last number you dialed and allows you to redial the number with the touch of a button. The number is stored in memory but is lost if power to the IP Phone is interrupted. To redial a call: o Press the Redial softkey. The IP Phone activates the speakerphone and places the call. o Lift the handset for privacy or press the headset button to use the headset. 3.10. Speed Dial Buttons Flexible buttons not assig
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IP8840 Broadworks IP Phone User Guide 3.13. Muting a Call Mute toggles the microphone of the Handset, Speakerphone and Headset Off and On. When Mute is active, the connected party will not receive audio from the microphone. To mute the microphone: o Press the Mute button. The Mute button LED illuminates red indicating mute is active. To turn the microphone back on: o Press the illuminated Mute button again. 3.14. Accessing Your Voice Mail When you have a message waiting, th
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IP8840 Broadworks IP Phone User Guide o Press the flashing DSS/BLF Coverage button. You may press the DSS line button prior to lifting the handset, which activates the speakerphone and answers the call. The LED indications of the DSS line button are: • Solid red line in use remotely • Fast blinking red Call appearance ringing for covered line • Slow blinking red Remote call hold 3.16. Hotline/Warm-Line With Hotline/Warm-Line operation configured, the IP Phone automatically cal
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IP8840 Broadworks IP Phone User Guide 4. Advanced Services and the IP8840 Phone LCD Menu This section describes how to view and use the advanced services available through the LCD menu. The IP8840 Phone has three context sensitive softkeys, pressing the softkey selects the function or value shown in the LCD just above the softkey. The left (return) and right navigation buttons navigate through menus. The menu items and order of display may be different on your phone based on the ser
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IP8840 Broadworks IP Phone User Guide To access the Phone Book menu: o Press the Down navigation or Phone Book flexible button, 08:30 the LCD displays the first Phone Book record. Phone Book (Page 1) >(01)LG-Nortel, 1305 (02)Peter, 1401 (03)John, 1402 To call a contact from the Phone Book: (04)Jane, 1403 (05)Maria, 1404 o Access the Phone Book as described above. (06)Sam, 1405 o Use the Previous-Next softkeys to move the cursor to the (07)Sarah, 1406 Previous Dial Next
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IP8840 Broadworks IP Phone User Guide To delete a record: o Access the Phone Book as described above. o Use the Previous-Next softkeys to move the cursor to the desired record or dial the digit preceding the desired record. o Press the right navigation button to locate the Delete 08:30 Data will be lost. softkey. Are you sure? o Select the Delete softkey and confirm by selecting the Yes softkey. Caution this action deletes the record from the Phone Book. Yes No To del
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IP8840 Broadworks IP Phone User Guide o Select the OK softkey to view the search results. 08:30 Phone Book (Page 1) >(14)Sam,9543 Previous Next Dial 4.3. Private Hold Your Call Server may provide “private hold”. If available, a call on a shared line can be placed on hold and others cannot access the held call. To place an active shared line call on private hold: o Press the right navigation button to display the PrivHold 08:30 To Richard selection. 4012 o Press t
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IP8840 Broadworks IP Phone User Guide 5. Setting Your Preferences In the LCD Menu, you can set various preferences for the IP Phone. Settings you can adjust include: - LCD contrast - Ring Setting - Ringer off - Headset auto mode - Flexible button settings - Time Configuration - Outgoing Call Lock - Speed Number Dialing - Key Tone - Bluetooth, available only with the Bluetooth module installed - Language The following paragraphs provide detailed instructions for each of the
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IP8840 Broadworks IP Phone User Guide type assigned for the IP Phone is the “Default Ring Type” for incoming calls to the phone and is set to “ringer off” or one of the fourteen tones. To set the ring type for the phone (Default Ring Type): o Press the Setting ( ) button. o Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys and press the OK softkey. o Dial 2, or move the cursor to 2.Ring Setting using the Previous-Next softkeys and press the OK softkey.