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Part No. N0027284 01
March 11, 2005
BCM
Nortel Networks IP Phone 2004
User Guide
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3 Getting started The BCM Nortel Networks IP Phone 2004 brings voice and data to your desktop. Introduction This guide contains information about: • telephone buttons and lights telephone display telephone setup how to make and answer calls how to use the navigation buttons how to program memory buttons how to offset the time on your telephone display Figure 1 shows the IP Phone 2004. Figure 1 The IP Phone 2004 IP Phone 2004 User Guide
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4 Getting started IP Phone 2004 button and light descriptions Figure 2 shows the IP Phone 2004 lights and buttons. Figure 2 IP Phone 2004 buttons M A B L L K J D C Q R E I F G O P N H Table 1 shows a description of the lights and buttons. Table 1 IP Phone 2004 buttons and descriptions Hold button A Places an active call on hold. Goodbye button B Ends an active call. Handsfree button with LED C Turns the Handsfree mode on. Volume control bar D Adjusts the handset, Handsfree, head
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Getting started 5 Leave Message button (programmable memory button #09) H Allows you to send voice mail messages. For more information on voice mail messaging, refer to your CallPilot Quick Reference Card. Navigation cluster buttons I Allows you to view items stored in your Call Log. For more information on the Call Log feature, refer to “Navigation buttons” on page 11. Feature J Feature button Starts or ends a feature. Display buttons K Shows feature options. Line and Memory buttons L For m
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6 Getting started IP Phone 2004 display There are three areas to the IP Phone 2004 display: Button label area Information area Feature options area Figure 3 shows an example of the display and describes each area. Figure 3 Display area Call fwd Page gen Button label area Conference Intercom Last num Intercom DN: 340 Information area Nortel Networks April 25 10:51 am Feature options area Feature Button label area The button label area shows the label and status of the six programmable
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Getting started 7 Feature options area When a feature is activated, or when you are on an active call, the display command line shows you the action you must take to proceed. For example: Pswd. This means you must enter your mailbox password. The Feature options area shows the label for the FE ATU RE button and for the three display buttons. These button labels appear in capital letters directly above the Feature and display buttons, and to the right of the FEAT UR E label on the display. The
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8 Getting started Ring type Select a different ring type for your telephone. 1 Press Feature *6. 2 Press 1, 2, 3, 4, or NEXT or to hear the different ring types. 3 Press OK to store the ring type. N0027284 01
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9 Features and buttons This section describes some of the IP Phone 2004 buttons and call features: Basic call features Navigation buttons Memory buttons Note: For more information about the features available to your telephone and how to use them, refer to the Telephone Feature Card. Basic call features You can make external and internal calls using the following features: make a call answer a call hold a call Handsfree headset Mute Time Offset Make a call There are many ways t
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10 Features and buttons Internal calls using intercom buttons 1 Lift the handset. 2 Press an intercom button. 3 Dial the extension number. Note: Contact your System Administrator for a list of extension numbers. Answer calls When your telephone rings and the light flashes or an intercom or line button “ indicator flashes: lift the handset. OR press the line or intercom button with the flashing indictor before you lift the handset. Hold Calls are put on hold automatically when you switch f
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Features and buttons 11 Mute While on a call, press to turn the microphone off. The button lights when the microphone is off. Press again to turn the microphone on. Use on handset, Handsfree or headset calls. Time offset When your IP Phone 2004 is located in a different time zone from your system, the display shows the system time not the local time. The Time Offset feature allows you to adjust the time that appears on the display. Before you begin, calculate the time difference,
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12 Features and buttons To view your Call Log: 1 Press to view old items. Press to view new items. Press to return to the last viewed item. 2 Press and to move through your items. 3 Press and to view more information on an item. To erase a Call Log entry: 1 Press while viewing an item. To return a call from your Call Log: 1 Display the desired number on your telephone. 2 Edit the number, if required. You can add numbers for long distance dialing or line pool access or remove numbers us
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Features and buttons 13 Features 1 Press Feature *3. 2 Press a memory button. 3 Press Feature and enter the feature code. 4 Press OK to store the feature code. Erase memory buttons 1 Press Feature *1. 2 Press a memory button. 3 Press OK to erase the button. IP Phone 2004 User Guide
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14 Features and buttons N0027284 01
