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Grandstream Networks, Inc.
GXP1100/1105 Small Business IP Phone
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TABLE OF CONTENTS GXP1100/1105 USER MANUAL WELCOME ................................................................................................................................................................. 3 INSTALLATION......................................................................................................................................................... 4 EQUIPMENT PACKAGING .......................................................................................
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GUI INTERFACE EXAMPLES GXP1100/1105 USER MANUAL http://www.grandstream.com/products/gxp_series/general/documents/gxp110x_gui.zip 1. Screenshot of Configuration Login Page 2. Screenshot of Status Page 3. Screenshot of Basic Setting Configuration Page 4. Screenshot of Advanced User Configuration Page 5. Screenshot of SIP Account Configuration Page 6. Screenshot of Saved Configuration Changes Page 7. Screenshot of Reboot Page Grandstream Networks, Inc. GXP110
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Welcome GXP1100/1105 is a next generation small business IP phone that features up to 2 calls with 1 SIP account, 4 programmable keys, single network port, integrated PoE (GXP1105 only). The GXP1100/1105 delivers superior HD audio quality, leading edge telephony features, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. It is a perfect choice for small bus
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Installation EQUIPMENT PACKAGING Table 1: Equipment Packaging GXP1100/1105 Yes Main Case Yes Handset Yes Phone Cord Yes Power Adaptor Yes Ethernet Cable Yes Base Stand Yes Quick Start Guide CONNECTING YOUR PHONE The connectors of the GXP1100/1105 are located on the bottom of the device. Table 2: GXP1100/1105 Connectors LAN 10/100Mbps RJ-45 port for LAN (uplink) connection, integrated PoE (GXP1105 only) Power Jack 5V DC power port; UL Certified RJ9 Handset
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Product Overview Table 3: GXP1100/1105 Feature Guide Features GXP1100/1105 LCD Display N/A Number of Lines 1 Programmable Keys 4 Extension Module N/A Table 4: GXP1100/1105 Key Features in a Glance Features Benefits Open Standards SIP RFC3261, TCP/IP/UDP, RTP, HTTP/HTTPS, ARP/RARP, ICMP, Compatibility DNS (A record, SRV and NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, TR-069, 802.1x Superb Audio Quality Advanced Digital Signal Processing (DSP), Silence Suppression,
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Package weight: 1.0KG ° ° Temperature 32 -104 F/ 0 - 40 C Humidity 10% - 90% (non-condensing) Compliance FCC Part 15 (CFR 47) Class B EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1 AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS UL 60950 (power adapter) Table 6: GXP1100/1105 Technical Specifications Lines 2 calls with 1 SIP account Protocol Support Support SIP3261, TCP/IP/UDP, RTP, SRTP by SDES, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record, SRV and NAPTR), DHC
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Advanced Server Features Message waiting indication, support DNS SRV Look up and SIP Server Fail Over Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Grandstream Networks, Inc. GXP1100/1105 User Manual Page 7 of 34 Firmware version:
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Using the GXP1100/1105 GETTING FAMILIAR WITH THE KEYPAD Table 7: GXP1100/1105 Keypad Definitions Key Definitions Place active call on hold Call waiting: - Bring up a new line, or - Answer the second incoming call 3-way Conference: -Establish 3-way conference Note: For 3-way Conference, before using the Flash key, “Enable Flash key as CONF” option has to be set to “Yes” under web GUI->Advanced Settings Transfer an active call to another number Enter to retr
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During the call, users can press the FLASH key to hold the current call and make/answer another call. If they are 2 calls established, users can switch the two lines by pressing the FLASH key. Completing Calls The GXP1100/1105 allows you to make phone calls by picking up the handset. There are four ways to complete calls. 1. DIAL: To make a phone call. Take handset off hook The line will have a dial tone Enter the phone number Press “#” or SEND key to send EDIAL
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Enter “47” for Direct IP Call. After hearing “Direct IP Calling”, the dial tone will be heard again Enter the target IP address. (Please see example below) Wait for about 4 seconds and the phone will initiate the call For example: If the target IP address is 192.168.1.60 and the port is 5062 (e.g. 192.168.1.60:5062), input the following: 192*168*1*60#5062. The “*” key represents the dot “.”; the “#” key represents colon “:”. Wait for about 4 seconds and the phone will initiat
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NOTE: If users hang up the current call while there is call hold on the other line, there will be an audible ring tone indicating a call is on hold. Pick up the handset so users can resume with the call on hold. Mute Press the MUTE key to mute/unmute the microphone. Call Transfer GXP1100/1105 supports Blind transfer, Attended transfer and Auto-Attended transfer: 1. Blind Transfer: During the call, press TRAN key and dial the number Press “#” or SEND key to complete tra
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1. Initiate a Conference Call: Establish two active calls with two parties Press the Multi Purpose Key which is configured as “3-way Conference” in the web GUI 3-way conference will be established 2. Split in Conference: During the 3-way conference, press HOLD key to end the conference call Press HOLD key again and GXP110x will go back to the 2-way conversation with the line when establishing the conference call Press FLASH to toggle between 2 lines Users co
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3. Users could select one of the ways above (MPK option or FLASH key) to establish conference call. When using “Enable FLASH key as CONF”, FLASH key will not be available to switch lines multiple times. 4. When using “FLASH” key to establish conference, GXP110x must be the initiator to establish the 2- way conversation in both calls. Voice Messages (Message Waiting Indicator) A blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Dial into the voicemail box
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- The call will hang up automatically *91 Cancel Busy Call Forward - Pick up the handset - Dial “*91”. A short tone will be heard - Wait for the call to hang up *92 Delayed Call Forward - Pick up the handset - Dial “*92” followed by forwarding number - Press # or SEND key - The call will hang up automatically *93 Cancel Delayed Call Forward - Pick up the handset - Dial “*91”. A short tone will be heard - Wait for the call to hang up Grandstream Ne
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Configuration Guide The GXP1100/1105 can be configured in two ways: - IVR MENU from the keypad - Web GUI embedded on the phone CONFIGURATION VIA IVR MENU GXP1100/1105 has a built-in voice prompt menu for simple device configuration. Pick up the handset and dial “***” to use the IVR menu. Table 9: GXP1100/1105 IVR Menu Definitions Menu Voice Prompt Options Press “*” for the next menu option. Main Menu “Enter a Menu Option” Press “#” to return to the main menu. Enter 01 –
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86 “Voice Mail” Announces number of voice mails. 99 “RESET” Enter MAC address to restore factory default setting. (See Restore Factory Default Setting section) Press “9” to reboot the device. Others “Invalid Entry” Automatically returns to Main Menu CONFIGURATION VIA WEB BROWSER The GXP1100/1105 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox an
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Advanced Settings: To set advanced network settings, codec settings, language settings and etc. Account: To configure the SIP account. Table 10: Device Configuration - Status MAC Address The device ID, in HEXADECIMAL format. This will be used for provisioning and is written on the label in the original box as well as on the label located on the back panel of the device. IP Address This field shows IP address of GXP1100/1105. Product Model This field contains the product m
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IP Address The GXP110x operates in three modes: 1. DHCP mode: The GXP110x acquires IP address from the first DHCP server it discovers on the LAN. The DHCP option is reserved for NAT router mode. In DHCP mode, all the field values for the Static IP mode are not used. 2. PPPoE mode: Set PPPoE account ID, PPPoE password and PPPoE service name for the GXP110x to establish PPPoE sesstion. 3. Static IP mode: Configure IP address, Subnet Mask, Gateway, DNS Server 1, DNS Server 2 and Pref
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Admin Administrator password. Only the administrator can access the “Advanced Settings” Password and “Account Settings” page. Password field is purposely blank for security reasons after clicking update and saved. The maximum password length is 25 characters. Confirm Password Enter the end user password again as above to confirm new password. Layer 3 QoS This field defines the layer 3 QoS parameter. It is the value used for IP Precedence or Diff-Serv or MPLS. Default value is 12. Laye
