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®
Savi W440-M
Wireless headset system
User Guide
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Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W440-M (D100-M USB Adapter + WH500 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Plantronics Savi User Guide
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Contents 1 Package Contents ................................................................ 4 6 Making Calls With Your Headset and PC ........................ 12 2 System Features ................................................................... 5 Software installation .................................................... 12 3 Headset Setup ...................................................................... 6 Making calls with your headset and PC Installing the headset battery............
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1 Package Contents Savi W440-M USB Adapter and Charger USB Adapter Base Power Supply USB Charging Cable Charger Base Savi WH500 Headset Headset Headbands Battery Fit kit with earloops, eartips and foam sleeve Plantronics Savi User Guide 4
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2 System Features Savi USB Adapter Features Indicator Light Subscription Button Savi WH500 Headset Features Volume and Mute Button Call Control Button (press in to mute/unmute) Indicator Light Microphone Headset (fitted with earloop and eartip) Plantronics Savi User Guide 5
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90º 90º 3 Headset Setup 4 Press in to attach. Installing the Headset Battery Position the battery as shown on the headset and slide into position until the battery snaps into place. Left earloop configuration 1 Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it onto the headset. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. 2 Rotate the earloop up 90 degrees. Customize the Headset The headset c
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Wearing the Headset Fitting the Headset with a Headband When you wear the headset, the microphone should rest as close The headset can be rotated for wearing on the left or right ear. to your cheek as possible without touching. The microphone 1 Hold the headband so it is aligned to receive the headset can be adjusted inward by the pivoting earpiece to optimise the as shown and insert the headset into the headband. position of the headset. 1 Slide the headset over and behind your ear and fit t
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4 System Setup Connecting the Power Supply Connecting the USB Adapter to your PC 1 Connect the base power supply into the power jack on 1 Insert the USB adapter into USB Port on PC. The indicator the charger base. light on the USB adapter will be solid red to indicate the USB adapter is powered on and will turn solid green when it finds 2 Connect the power supply to the outlet. The power the headset. indicator light will be solid green. NOTE The headset may have to be charged before the
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USB Adapter Indicator Light USB Adapter Status USB Indicator Light Headset subscribed, no activity Solid green Headset in talk mode Flashes green Headset muted Flashes red Incoming call Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Flashes green and red USB adapter conference subscription Flashes green and yellow On conference call with one or more guest headsets subscribed Flashes yellow Plantronics Savi User Guide 9
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5 Using Your Headset System Powering Up the Headset If the headset battery is charged and connected to the headset, Volume and mute button the headset is automatically on. The headset does not have an on/off button. Talk Time Call control button With a single full charge, the Savi W440 will provide up to 7 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the adapter. The battery can be replaced,
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Placing the Headset in Sleep mode Subscribing a Headset If you won’t be using the headset for a long period of time and The headset and USB adapter that are supplied together are the headset will not be in the charging cradle, you can put the already subscribed to each other. However, if you wish to use headset in sleep mode. With the headset idle, press the call a new headset with your existing USB adapter or you need to control button for three seconds until you see the headset flash restor
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6 making Calls With Your Headset and PC Software Installation Auto Answer Auto answer saves the user a button press to establish the radio It is highly recommended that you install the Plantronics software. link between headset and adapter. Though your Savi system will operate without the software, it will limit the system’s full capabilities. The Savi W440-M is supplied with auto answer NOT SELECTED as the default. When auto answer is set to NOT SELECTED you Install the Plantronics softwa
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Conferencing Up to Three Guest Headsets While on a call, you can subscribe up to three guest headsets to your USB adapter for conferencing. As you add headsets to the adapter, an additional headset icon will appear in the Plantronics Control Panel with a number from 1 to 3 indicating the number of guest headsets subscribed to the adapter. Guests may conference in as described below: 1 While you are on a call, place the guest’s headset into subscription mode. 2 Short press (less than one s
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7 Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start > Programs > Plantronics > Plantronics Control Panel. Devices Tab To configure your settings, select Plantronics D100-M from the pull down menu and click the Device Settings box. Below are the setting options and defaults for the USB adapter and headset. NOTE Some parameters that do not apply to a particular Plantronics device may
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than three seconds) on the USB adapter subscription button while it is in an idle state. The USB adapter light will flash red for four seconds upon entering narrowband mode and flash green for four seconds upon entering wideband mode. When switching between narrowband and wideband audio, you must re-establish the audio link for the changes to take effect. Feature Set Lock See the Device Settings – Security Tab for more information. Device Settings – Headset Tab Options Feature Settings Def
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Audio Limiting Feature Set Lock Audio Limiting provides advanced hearing protection for daily See the Device Settings – Security Tab for more information. noise exposure. When Audio-Limiting is SELECTED, the system Hours on Phone Per Day monitors and controls sound to ensure audio levels do not The default is 8 hours. If you change the setting to 2/4/6 hours, exceed 80 dBA or 85 dBA (whichever is selected) specified by the system will adjust the audio limiting algorithm accordingly. curren
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Preferences Tab The Preferences Tab allows you to set preferences for the media player as well as other general settings. Options Feature Settings Default Media Player Action to Media Player – When a call begins Mute/pause/do nothing Pause – When a call ends Play/do nothing Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control panel.) Ring Both Headset and PC Selected/Not selected Selected Microsoft Lync/Office Communicator Di
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8 Plantronics Update manager All required software for Savi W440-M can be remotely updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates. Check for Updates Automatically By enabling this check box, you will activate a periodic automatic check for available software updates. Check for Updates Now You can choose to check for available software updates at any time by clicking on the
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9 Troubleshooting and Common Questions My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset. See Wearing the Headset. My headset doesn’t work with Ensure your headset is charged. Microsoft Lync/Office Communicator. Ensure your headset is subscribed to the USB adapter. If you press the call control button on your hea
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10 Appendix Left Ear Headset/Savi System Button Functions This table shows the headset button functions when you are wearing the headset on the left ear. Headset function Type of Press Tones/Lights Place, answer, or end calls Short press call control button 1 mid-tone Headset flashes white USB adapter flashes green when in use Increase volume Short press volume down 1 tone with pitch increase Decrease volume Short press volume up 1 tone with pitch decrease Flash between calls While on a cal