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Grandstream Networks, Inc.
GXV300x Series
IP Video Phone
GXV300x SeriesUser Manual www.grandstream.com
Firmware Version 1.2.3.7 support@grandstream.com
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TABLE OF CONTENTS GXV300X USER MANUAL WELCOME .................................................................................................................................................................. 2 GXV3000X SERIES OVERVIEW ................................................................................................................................ 2 INSTALLATION ....................................................................................................................
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TABLE OF FIGURES GXV300X USER MANUAL Figure 1: Connecting the GXV300x ............................................................................................. 4 Figure 2: GXV LCD Screen ......................................................................................................... 9 Figure 3: Getting Familiar with Keypad ..................................................................................... 10 Figure 4: Configure Menu Options ..........................
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WELCOME Thank you for purchasing the Grandstream GXV300x IP Video Phone. The GXV300x is a cost effective, easy to use and easy to configure IP video communications solution. The GXV300x supports popular voice codecs and H.264, H.263/H.263+ video codec. It is based on SIP industry standard and interoper- rd able with 3P P party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, while visually commuting with anyone, anywhere in world. This manual will h
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INSTALLATION Unpack and check all accessories. Equipment included in the package: The GXV300x IP Video Phone package contains: 1. One GXV300x Main Case 2. One Handset 3. One Phone Cord 4. One Universal Power Adaptor 5. One Ethernet Cable 6. Two Wall Mount Sustaining Brackets TSAFETY COMPLIANCES The GXV300x phone complies with FCC/CE and various safety standards. The GXV300X power adaptor is compliant with UL standard. Only use the universal power adapter provided with the G
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CONNECTING YOUR GXV IP VIDEO PHONE FIGURE 1: CONNECTING THE GXV300X 1 2 3 4 5 6 7 8 TABLE 1: DEFINITIONS OF THE GXV-300X CONNECTORS 1 PC 10/100Mbps RJ-45 port for connecting PC as switch mode 2 LAN 10/100Mbps RJ-45 port for uplink to Ethernet. USB Interface for external USB device like flash to store captured snap- 3 USB shot image; USB keyboard and mouse. Video/Audio 4 RCA Output Interface to external display like TV set Jacks 5 Headset Jack 2.5 mm headset jac
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WALL MOUNT GXV300x can be wall mounted. The two (2) wall mount sustaining brackets can be attached to the bottom of the main body: To position the phone on the wall, place two fixed hangers on the wall, hang the back of the phone on the fixed hangers. The two sustaining brackets will balance the bottom of the phone and position the phone on the wall. Handset Rest Tab Tab with exten- Tab with exten- sion down sion up To use the handset, pull out the
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PRODUCT OVERVIEW Desktop View Side View Back View Closed TABLE 2: GXV300X PRODUCT MODELS Model Overview P/N -Three lines xxx-xx001-xxx GXV3000 -Three lines xxx-xx007-xxx GXV3005 -One LINE(FXO/PSTN) port -Three lines xxx-xx010-xxx GXV3006 -One PHONE(FXS) port Note: Digits of P/N which are marked in red indentify the specific model. For example: The device is a GXV3000 if the P/N number is 963-00001-42B TABLE 3: GXV300X KEY FEATURES IN A GLANCE Open Standards Com
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Exterior Black or Silver ABS plastic, 30 buttons (6 of which are LED buttons) Universal Power Supply 100-240V input, 12VDC/1.2A output, US/Euro/UK/Australian style plug availa- ble Dimension 6.5cm x 18cm x 16cm Weight 1.2kg Operating Temperature 0º-40º C Humidity 10 - 95% non-condensing Compliance FCC/CE/C-Tick TABLE 5: GXV-300X TECHNICAL SPECIFICATIONS Lines 3 individual SIP accounts; 3 line buttons Protocol Support Support SIP 2.0, UDP/IP, PPPoE, RTP/RTCP, SRTP by
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caller ID, 3-way conferencing, redial, dial plans, off-hook auto dial, auto answer, early dial, speed dial , call log, and volume control, Visual voice mail indicator, audio mute & camera block (for privacy), downloadable custom ring-tones Caller ID (Privacy) Support for anonymous call using privacy header Firmware Upgrades Support for Authenticating configuration file before accepting changes; Support firmware upgrade via TFTP or HTTP, Allow user to specify different URL for configuration
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USING GXV300X IP VIDEO PHONE GETTING FAMILIAR WITH LCD FIGURE 2: GXV LCD SCREEN The LCD display disappears when the screensaver is on. If you do not want the LCD display, you can turn it off. TABLE 6: LCD ICON DEFINITIONS Icon LCD Icon Definitions Connectivity Status / SIP Proxy/Server Icon: Color – connected to SIP Server/IP address received Gray – SIP Proxy/Server not registered Phone Status Icon: OFF when the handset is on-hook ON when the handset is off-hook
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Real-time Clock: Synchronized to Internet time server (Internet required) Time zone configurable via web browser AM/PM indicator Missed Call Icon: Icon appears when you miss a call Number indicates how many missed calls Video Mute: ON when video is disabled Voice/Video Message: ON when there is unheard message Forward: ON when call forwarding is enabled FIGURE 3: GETTING FAMILIAR WITH KEYPAD Line 1-3 keys Mute/Delete Camera Block Message Standard key- pad
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Table 7: GXV Button Definitions Key Button Key Button Definitions LINE1-LINE3 3 Line keys with LED, can be configured to different SIP profiles or providers Use button to select next “Menu Item” when phone is in keypad configuration UP ↑ mode; Or increase handset/speakerphone volume when phone is ACTIVE; Or increase ring volume when phone is in IDLE mode Use button to select previous “Menu Item” when phone is in keypad configure DOWN ↓ mode; Or decrease handset/speakerphone volume whe
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MULTIPLE SIP ACCOUNTS AND LINES The GXV300x can support up to 3 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the 3 line buttons (LINE1-LINE3) is “virtually” mapped to an individual SIP account. In off-hook state, select an idle line and the name of the account (as configured in the web interface) is displayed on the LCD and a dial tone is heard. Or, press the selected line conti- nuously until the related SIP profile showed u
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4. USING THE CALL HISTORY: To call a phone number in the phone’s history When using the call history, the phone will use the same SIP account as was used for the last call/call attempt. Thus, when returning a call made to the third SIP account, the phone will use the third SIP account return the call. • Press the MENU button to bring up the Main Menu. • Select Call History and then “Received Calls”, “Missed Calls” or “Dialed Calls” depending on your needs • Select phone number using
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• Both phones can be connected through a router using public or private IP addresses (with neces- sary port forwarding or DMZ) To make a direct IP call, please follow these steps: 1. Press MENU button to bring up MAIN MENU. 2. Select “Direct IP Call” using the arrow-keys. 3. Press OK to select. 4. Input the 12-digits target IP address. (Please see example below). 5. Press OK key to initiate call. For example: If the target IP address is 192.168.1.60 and the port is 5062 (e.g. 192.
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MAKING PHONE CALLS Receiving Calls 1. Incoming single call: Phone rings with selected ring-tone. The corresponding account LINE flashes red. Answer call by taking Handset/SPEAKER/Headset off hook or pressing SPEAKER. 2. Incoming multiple calls: Call Waiting tone audible. Next available lines will flash red . 3. Paging/Intercom Enabled: Phone beeps once and automatically establishes the call via SPEAKER. (PBX or Server must support this feature first) Call Waiting/ Call Ho
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3. Cancel Conference: If after pressing the “CONF” button, a user decides not to conference any- one, press CONF again will cancel the operation. 4. End Conference: To end a conference, one way is to press HOLD, this breaks the conference and places both parties on hold, user can now speak to individual party by selecting the corres- ponding blinking LINE. Another way is simply hand up and terminate the call. Voice Messages (Message Waiting Indicator) The blinking red MWI (Message Wai
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Camera Local Loopback Display and OSD ON/OFF Enable/Disable camera local loopback display and OSD (On Screen Display). This key functioning in loop switch when pressed continuously, the camera local loop back, OSD display, PIP, PIP swap will appear or happen on the LCD screen continuously in a loop mode. OSD Display Explanation: • UPCMU/H.264U: Audio / Video codec used in the call, this shows audio is using G.711 μlaw (PCMU) and video is using H.264 • U86K/15FU: This shows RECEIVING
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CALL FEATURES The GXV300x supports traditional and advanced telephony features. TABLE 8: GXV300X CALL FEATURES Key Call Features *30 Block Caller IDT (for all subsequent calls)T *31 Send Caller IDT (for all subsequent calls)T *50 Disable Call Waiting (for all subsequent calls) *51 Enable Call Waiting (for all subsequent calls) *67 Block Caller IDT (per call)T *82 Send Caller IDT (per call)T *70 Disable Call Waiting (per Call)T *71 Enable Call Waiting (per Call)T Unconditional Call
