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Model 29871
Digital Answering System
(includes English and French
selectable Voice Prompts)
User’s Guide
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Important Information NOTICE: This product meets the applicable Industry Canada technical specifications. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. The equipment must be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degrada
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Interference Information This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and verified by switching this equipment on and off, the user is encouraged to try to c
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Table of Contents Iantmptor II tnforma on .................................2 s etting t he i nC M o ing Mgeessa t M i e ......................... 12 s etting the s eCurity Code .......................................... 13 Interference ItInforma on .............................3 LII cens ng .....................................................3 r evIewIng tHe s etI t ngs ..............................14 a d Justing the v M uol e ................................................. 14 HearIng a Id c
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Introduction Your Digital Answering System is designed to give you flexibility in use and high quality performance. To get the most from your new answering system, we suggest that you take a few minutes right now to read through this instruction manual. CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Before You Begin Parts Che
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Installation The Answering System can be placed on the desktop in three different positions; upright, using the mounting pedestal, at an angle using the pedestal, or lying flat without the pedestal. Choose your preference and use the mounting hooks to attach the pedestal onto the answering system as shown below. Upright position - Angled position - 2 mounting hooks mounting hooks CAUTION: • Never install telephone wiring during a lightning storm. • Never touch uninsulated telephone
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1 2 1. Plug the telephone line cord into a modular wall jack. 2. Connect the telephone line cord from your telephone into the jack on the back of the answering system marked PHONE. (You don’t have to connect your telephone in order for the answering system to record incoming messages.) 3. Connect the small end of the power adaptor into the POWER 5V AC jack on the back of the answering system. Plug the other end into an AC power outlet. The unit performs the initialization, pauses a few sec
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Important Instructions for Moving the Answering System To move the answering system to a different location in the house, follow these instructions: 1. Disconnect the phone line or any phones you may have connected to the answering system. 2. Unplug the power adaptor from the electrical outlet. 3. Move the answering system and phone line to the desired location. 4. Plug the power adaptor into an electrical outlet. 5. The MESSAGE counter flashes if there is a new message. 6. Connect all necess
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Recording the Greeting Before using your new answering system, you should record a greeting (the announcement callers hear when your answering system answers a call). If you don’t record a greeting, callers hear a default greeting which says, “We are unavailable to take your call. Please leave a message. Thank you for calling.” When recording the greeting you should be about 20 centimeters from the unit and eliminate as much background noise as possible. This ensures the best recording qu
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Setting the Language This setting allows you to set the answering system in either English or in French voice menu mode. Once the language is set, all voice menus, including the one used in Remote Access mode, will be switched to the selected language. 1. Press and hold the SETUP/ENTER button for two seconds, then release to access the set-up menu. 2. The answering system announces, “For English, press NEXT, press ENTER to continue (in English). Pour le Francais, appuyer sur PREVIOUS, appu
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Hour 1. When you have completed setting the Language, the unit will enter the TIME/DAY menu. The answering system announces, “Time (the current time and day setting) To set hour, press NEXT ( 8 )...press ENTER to continue.” 2. To change the hour, press and release the ( 7 or 8 ) button and the answering system announces an hour, such as “12am, 1am, 2am,” or “12am, 11pm, 10pm.” 3. After choosing the hour, press and release the SETUP/ENTER button to store the hour. The answering system enter
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Toll Saver Information Toll Saver can save you the cost of making a call when you access your messages from another phone: • If you have new messages, the system answers after the 2nd ring. • If you have no new messages, the system answers after the 5th ring. You can hang up after the 3rd ring and save the pay telephone or long distance charge. Setting The Incoming Message Time This setting allows you to select the length of the incoming message. 1. The answering system announces “Message Tim
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6. The answering system automatically advances to the second number and announces “Security Code (current 3 number). To set security code, press NEXT( 8 ), then press ENTER to continue.” To change the second and third numbers, repeat steps 4 and 5. After the third number is stored, the answering system announces all the stored settings and exits the setup menu. NOTE: User can exit the setup menu at any time by pressing the STOP button. Reviewing the Settings This function allows you to rev
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Message Counter Display In addition to message information, the message counter also displays information about the digital answering system’s status. • When memory is full, an “F” flashes in the message counter display. • When you’re recording a greeting, “o” shows in the message counter display. • When the answering system is answering a call, “A” shows in the message counter display. • When the answering system is playing messages, “ “ shows in the message counter display. • When you’re re
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NOTE: • An ‘old’ message is a message that has been listened to (even if played back partially) and not erased. • A ‘new’ message is a message that has never been listened to at all. • At the end of each message the answering system announces the time and day the message was received. At the end of messages playback the answering system announces “end of messages.” Erasing All Messages When the answering system isn’t playing or recording messages, press and hold the ON/OFF/ ERASE button until
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NOTE: Sometimes the answering system will keep on playing the greeting when you pick up the phone. This is normal, especially when you pick up the extension phone at the same time the answering system is picking up the call. If you want to pick up the phone while the greeting is playing, please wait until two seconds after the answering system has picked up the phone. Or, when using the extension, press the PLAY/STOP/MEMO button if you continue to hear the answering system play the greetin
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NOTE: After the answering system plays the remote menu, it will wait 10 seconds for a command. If a command is not entered, the unit disconnects. The unit only allows two attempts at accessing the security code. If the second attempt is incorrect, the unit will end the call. General Product Care To keep your answering system working and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluoresc
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Answering system doesn’t work • Unplug the power cord from the electrical outlet and from the back of the unit. Then plug the power adapter cord back into the back of the answering system and the electrical outlet. This is a complete reset. Can’t hear messages • Adjust the volume control. Can’t restart the message • You must play messages for at least five seconds before pressing and holding the ( 7 ) button. Message counter flashes “F” rapidly • Memory is full. Erase some messages. Greeting
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Telephone Network Information Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. The telephone company may make changes in its communications facilities, equipment, operations or procedures whe
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Service Thomson Digital Technologies Ltd., warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase, it will be replaced free of charge, including return transportation. This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries. Should your product not perform properly during the warranty period, either: 1. Return it to the selling dealer with
