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User Manual
System Telephones
COMfortel 2500
COMfortel 1500
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Symbols used in the Manual This symbol warns against damage to persons by dangerous electrical volt- age. Warning This symbols warns against property damage. Attention This symbol warns about possible user errors and circumstances that might lead to functional restrictions or malfunctions. Important This symbol marks supplemental advice and tips. ☞ Advice Markers/Formats used [...] The text in brackets is a place holder, e.g. [Number] is a place holder for a numerical number. The text connecte
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Contents Inhaltsverzeichnis Symbols used in the Manual.............................................................................................. 2 Markers/Formats used.......................................................................................................... 2 Abbreviations used in the Manual......................................................................................... 2 Introduction....................................................................................
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Contents The Call Partner hangs up.................................................................................................. 40 Muting the Microphone ....................................................................................................... 40 Pic. 16: Mute a Call......................................................................................................... 41 Make Calls via Headset with the COMfortel 2500 ...........................................................
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Contents The Query Call................................................................................................................... 69 Pic. 22: Display Options for two Conversations .............................................................. 69 Switch between Call Partners (Alternation) ........................................................................ 70 Finish one of both Calls .....................................................................................................
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Contents Use of the Telephone and PBX System............................................................................................ 94 Delete Data ........................................................................................................................ 94 Delete Call Charges .......................................................................................................... 94 Pickup .......................................................................................
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Contents Boss/Secretary Function................................................................................................ 139 Configure and operate the Function on the Boss Telephone ........................................... 139 Use the Function on the Secretary Telephone ................................................................. 141 Switch off Boss/Secretary Function for all Secretary Telephones at the same Time ....... 142 Waiting Field..........................................
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Contents PC Connection and Installation of the Software............................................................................ 175 Make a Connection between Telephone/PBX and PC................................................. 175 Connection to the USB Interface of a PC (COMfortel 2500 only)..................................... 176 Pic. 31: Plug in the USB cable ...................................................................................... 176 Installation of the Drivers and the PC
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Contents Create and edit Announcements................................................................................... 199 Create new Announcements............................................................................................. 199 Edit or delete existing Announcement in the List.............................................................. 200 Assignment of Announcements.................................................................................... 201 Table 3: Priority Lis
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Introduction INTRODUCTION Dear Customers! The manual in your hand describes the operation of the system telephones COMfortel 2500 and COMfortel 1500 in detail. In order to get certain information quickly and to the point, the manual will offer you different helps and guide lines: The content on page 3 gives you an idea about content and organization of this manual. The index on page 223 helps you to find certain text portions for a certain term. In the texts you will be referred to other c
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Introduction Usage and Functionality Improper use or exchange of the wall-mount power supply may be dangerous to life or may damage or destroy the device: Warning –Use only the enclosed wall-mount power supply unit COMfortel XT-PS (type number 809). – Make sure, the plug is inserted securely into the wall mains outlet. Loose plugs or dam- aged outlets are a fire hazard. – Do not pull at the cable of the wall-mount power supply. Pull at the wall-mount power supply itself If you want to switch of
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Introduction Usage and Functionality multiple functions such as call data recording and support for many different PBX system functions. They can be adapted to your personal requirements with the bundled PC software or via the comfortable menu. The modular design of the COMfortel 2500 allows the expansion with up to three key expan- sion modules COMfortel Xtension30 that can be connected on the left or right side of the tel- ephone at your choice. Fully expanded there are 105 function keys avail
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Introduction Usage and Functionality 1 ISDN PC controller functions (CAPI 2.0 and NDIS-WAN) 1 Can be extended with up to 3 key extensions 1 Headset connection with DHSG support for wireless headsets Destination speed dial keys and busy lamp field for the status display of the subscribers Line keys with status display of the exchange lines (external S ports) 0 Presentation of the door and switching functions of the PBX on the display/on the function keys Function keys to control th
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Introduction Placing and Cleaning of the Device 2 Features available for Release in the Upgrade Centre After the release of the function COMfortel Voicemail in the Upgrade Centre the following fea- tures are additionally available for you: Answering machine (call dependent announcements, tapping, takeover, message for- warding, remote access with quick entry) Call recording Voice memos Recording (announcements, messages, call recordings and voice memos) as a WAV file on the SD card
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Introduction First Use of the Telephone First Use of the Telephone COMfortel 2500: If you like to connect the key expansion module COMfortel Xtension30, read the chapter Connection and Mounting of the Key Extension COMfortel Xtension30 (COMfor- ☞ Advice tel 2500) on page 17 first. For commissioning of the system telephone, the Auerswald PBX must be connected to the 230-V mains supply. To be able to use the here described scope of functions completely, the system telephone and the PBX need the fo
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Introduction First Use of the Telephone 3. Put – if existing – the wall-mount power supply COMfortel XT-PS Pic. 2: Connection to the PBX (type number 809) in a freely accessible 230 V mains socket (only necessary when operating a key expansion module COMfortel Xtension30 with a COMfortel 2500; see page 17). 4. Now the system telephone does a selftest. The LEDs will flash, the Auerswald logo and then the name (e.g. “COMfortel 2500”) as well as the software version of the telephone are shown and a
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Introduction First Use of the Telephone Enter the internal telephone number. [] internal number N Press the softkey to complete the entry. The telephone is now ready for use (If the PBX does not known the date and time yet, the name and version of the tele- phone is displayed here). The individual configuration of the telephone, the settings of the freely programmable func- tion keys as well as the operation of other functions is done via the main menu after pressing ☞ Advice the menu key (see
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Introduction First Use of the Telephone 8. Insert the Western Modular plug of the wall-mount power supply COMfortel XT-PS into the jack marked with on the bottom side of the telephone (remove the bridge plug from the jack first). Wait with the connection to the 230 V power supply until the first operation starts. 9. Put the cables into the existing cable channels and empty spaces in such a manner that the cables will not sink and may cause that the telephone wobbles. 10. Turn the telephone arou
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Introduction First Use of the Telephone Connect the headset as follows: 1. Only COMfort 1500: Remove the connection plug of the receiver out of the correspond- ing jack on the bottom side of the telephone. 2. Insert the connection plug to the headset into the jack marked with (COMfortel 2500) or (COMfortel 1500) on the bottom side of the telephone. 3. Lead the cable via one of the cable channels to the outside. To be able to make calls via headset, you have to activate the headset operation.
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Introduction First Operation of the Answering Machine (only COMfortel 2500) First Operation of the Answering Machine (only COMfortel 2500) The COMfortel 2500 can be expanded with the function COMfortel Voicemail (answering machine, backup etc.) by inserting a standard SD card and the release in the Upgrade Centre (chargeable). Insert the SD Card and start it After inserting the SD card the SD card functions (e.g. answering machine) are released for 30 days one-time. To use the functions after t
