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Operator´s manual
for the User
ISDN PBX Systems
COMmander Basic
COMpact 4410 USB
COMpact 2206 USB
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Abbreviations used in the Manual Symbols used in the Manual CF Call Forwarding Warning: Hazardous voltages will be DDI Direct Dialling In number in case of a PTP con- present! nection Warning: General danger sign. GSM Global System for Mobile Communications PD Pulse Dialling Additional advice. DTMF Dual Tone Multi-Frequency dialling ☞ MSN Multiple Subscriber Number in case of a PTMP Function may be defined also configura- connection tion dependent (see chapter Make Set- NT Network Termination
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Table of Contents 3 Table of Contents Introduction ............................................................................................................................................................................................................... 7 Usage and Functionality ........................................................................................................................................................................................ 7 Functions and Features of th
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4 Table of Contents Talking to a Visitor at the Door (Door Terminal Call) ........................................................................................................................................ 21 Your Telephone rings with the Door Bell Rhythm ................................................................................................................................................... 21 The Door Bell rings ....................................................................
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Table of Contents 5 You like to use the Wake-up Function of the PBX............................................................................................................................................. 35 Configure Wake-up Time and activate the Function for one single Wake-up......................................................................................................... 36 Configure Wake-up Time and activate the Function for repetitive Wake-up.....................................
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6 Table of Contents Call Groups (Teams)............................................................................................................................................................................................. 52 Log in/out as a Member of a Group if you are only Member of one Group............................................................................................................. 53 Log in/out as a Member of a Group if you are Member of several Groups.................
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Introduction 7 Introduction Dear Customer! When you read this operation instructions probably the PBX has As soon as the device is connected to the 230 Volt socket danger- already been installed, started and absolutely configured to your ous voltages may be present in the device (e.g. ringer voltage). requirements. In this case please take a little bit of time and read the 1 - The case may only be opened by authorized personnel . instruction of this manual. Then simply try some of these functio
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8 Instructions for using the Manual Up to 57.600 bps data transfer (V.90) on the analog extensions. Configure connection without dialling (baby call). Exchange line reservation, pickup and explicit call transfer to an Start recall on busy. external phone. Suppress telephone number presentation once. Dialling support by PC (TAPI). PBX software update via PC or telephone connection. Remote programming via exchange line from the outside. ISDN Features supported by the PBX Interne
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Introduction 9 If you find such a procedure described this way, execute the stated Dial 7. actions step by step from the left to the right. Symbols that are stated Dial the public password (Default factory settings: „2“, but may have one under the other are at your disposal as an alternative. Depending up to 4-digits). If you have entered the password correctly, you will on your functional goal, you can exchange these symbol against the hear the acknowledgement tone (pulsating tone). If you
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10 Telephoning Telephoning You like to react to an inbound Call The PBX is able to signal an inbound call in different ways, e.g. by a You dial some digits on your telephone and then you will be connected ringing telephone or by a knocking tone in the receiver of a busy tele- to the caller. The answering machine gets the busy tone. phone. If a telephone rings, you will often recognize where the call Call Waiting Tone: If you hear a tone that repeats itself again and again comes from. (For some
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Telephoning 11 Refuse waiting caller to continue the current call undisturbed gf (F) 0g conversation knocking tone (ignore with pulse dial) back to the current call If the waiting call is an Alarm call, the currently existing call will If you have an analog telephone where you can execute the T ☞ be terminated when accepting the waiting Alarm call. How to „take/refuse a waiting call“ function via T-Net function key/ accept an alarm call is described on p. 22. menu, you will be able to use this c
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12 You like to separate the Charges of external Calls to different Accounts Call an external Number via Short-Code Dial Number (Dialling Assistance) Dial Short-Code Dial Number bf (**) k g internal dial tone (for Direct Exchange Line Telephone only) number of the Short-Code Dialling Number conversation The PBX phonebook entries (number and name) are accessible With the program COMtools telephone book you can transfer some of ☞ from the phonebook menu of the system telephones COMfortel the short-
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Telephoning 13 Recall on no Reply: If the called person does not take the call, you will If you have started a recall, you will be called by the public exchange/ be able to reach him without repeating the call by starting a recall in PBX as soon as the other subscriber hangs up after his next call. If you case of no Reply. The function is possible for internal as well as external pick up the receiver then, the other subscriber will be called also by the calls. The necessary ISDN feature „Call Co
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14 You are Dialling a Number and are Hearing the busy Tone up in case of an external ringing may also be a signal for a missing call- If you always hear the busy tone after dialling a Short-Code Dialling ing authorization. number, this will point to a missing calling authorization mode or to a not programmed Short-Code Dial Number. Start Recall on Busy for internal Telephone Call Start Recall and wait to be recalled by the PBX f2 f a busy tone Wait at least for 3 seconds acknowledgement tone On
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Telephoning 15 You are in a Conversation During a call different situations may occur e.g. you like to ask another minal Portability“ up to 3 minutes in the public exchange. If you like to person to this conversation issue or another caller tries to reach you. change the room during the parking, you are able to unpark the call with any other internal telephone again. The call has to be unparked within You are not forced to finish the current call to react to these circum- 3 minutes otherwise it
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16 You are in a Call and like to Transfer it key/menu, you also will be able to use this comfortable operation (see Line Access Number 0 in case of external calls. The PBX supports also manual of the telephone). If you are requested to enter the telephone internal or Short-Code Dial Numbers as telephone numbers. number using the T-Net function, you will have to enter the Exchange Other internal Telephones are ringing (Pickup if you are in another Call) Take call for single telephone (Pickup) g(F
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Telephoning 17 Transfer a Call with prior Notice Start external Query call and connect both g(F) 0 rga calling partners by hanging up conversation (ignore with Exchange Line Access Number and external external Query hang up (No. 1) pulse dial) number call (No. 2) Start external Query call with Short-Code dialling and connect both calling partners or by hanging up k Short-Code Dial Number Start external Query call via 1st to 4th exchange line and connect both calling or Z r partners by hanging u
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18 You are in a Call and like to Transfer it If you hear the busy tone after dialling the internal telephone number, Transfer) the call returns to your own telephone (your telephone rings). the telephone number is already in use for an „Open Query“. Use After another 60 seconds the unaccepted call will be disconnected. If another configured telephone number for an „Open query“ - if it exists. your own telephone is busy in the meantime, the external call will also be disconnected. If the called s
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Telephoning 19 You have two Calls (Query Call) During a Query you are talking to a subscriber while your first calling Call Waiting Tone: The knocking during a Query is only possible with partner is put on hold in the background in the PBX. and listens to the analog telephones. If you like to talk to the waiting caller, you will have Music on Hold. A Query is started by calling a Query partner, by using to finish at least one of both current calls in advance. If do not like to talk the Pickup fu
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20 You have a Conference Call Talk to both Call Partners at the same Time (Conference) Start Conference call with both calling partners g(F) 3g query call (no 2) (ignore with pulse dial) conference With ISDN telephones and the system telephone a „Confer- You do not need the support of the public exchange (ISDN serv- I ☞ ence“ is started with an existing function key or via menu (e.g. ice attribute „Three-party Conference (3PTY)“) for a Conference with „conf“, „Conference“ or „3-party Conference“
