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USER’S MANUAL
Part 2
1
1782 Two-Line Digital Answering
System with Caller ID/Call Waiting
Please read Part 1 — Important Product
Information, included in this package.
Para recibir este manual en español, por
favor llame al 1 800 222-3111.
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
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1782_book_1AT&T 5/1/00 7:35 PM Page ii © 2000 Advanced American Telephones. All rights reserved. Printed in Mexico. 850002742 Issue 1AT&T 5/00
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1782_book_1AT&T 5/1/00 7:35 PM Page 1 CONTENTS BUTTONS............................................3 ANSWERING SYSTEM OPERATION About Softkeys ..........................................3 From a Remote Touch Tone Phone.....34 Connect with the Answering System......34 SCREEN INDICATORS...........................4 Play Messages..........................................34 INSTALLATION.....................................5 Delete Messages......................................35 Before You Begin ...
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1782_book_1AT&T 5/1/00 7:35 PM Page 3 BUTTONS About Softkeys This system has been designed with your convenience in mind, offering you many features which you can access using the two “softkeys”shown in the illustration below. By pressing the softkey below the label indicated on the display screen, you select that operation. Softkey labels are always underlined in the display and in this manual. Softkey Indicates unreviewed call information in Softkey call history C Adjust volume c Delete mes
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1782_book_1AT&T 5/1/00 7:35 PM Page 4 SCREEN INDICATORS Time of call Caller’s name Caller’s telephone number Date of call Position of call in call history Telephone line of call New call in call history Indicates caller left message 4
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1782_book_1AT&T 5/1/00 7:35 PM Page 5 INSTALLATION Before You Begin This system includes two color-coded telephone line cords with modular plugs on each end. One cord has CLEAR plugs and the other has BLUE plugs. • If you have a two-line (RJ-14) wall jack, use only the line cord with CLEAR plugs. • If you have two single-line wall jacks, use both cords.You will need a 2-line adapter, provided in this package. Table/Desk Installation SET 1/(SET 2) L1/L2 Telephone Line Cord Strain Relief Tab St
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1782_book_1AT&T 5/1/00 7:35 PM Page 6 INSTALLATION SET 1/(SET 2) Telephone Line Cord L1/L2 Strain Relief Tab Standard Electrical Modular Outlet Telephone Jack 2-Line Adapter For two single-line wall jacks with a single two-line phone: (To use this installation option, you’ll need to use the 2-Line Adapter.) a Plug the 2-Line Adapter into the wall jack that will be used as LINE 1. b Plug one end of the telephone line cord with blue plugs into the adapter jack labeled LINE 2. Plug the other en
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1782_book_1AT&T 5/1/00 7:35 PM Page 7 INSTALLATION NOTE: If a single-line phone is connected to the SET 1/(SET 2) jack, it can be used to make and answer calls on Line 1 only. SET 1/(SET 2) SET 2 L1/L2 Strain Relief Tab Telephone Line Cords Standard Electrical Modular Outlet Telephone Jack For one two-line wall jack with two single-line phones: a Plug one end of the telephone line cord with clear plugs into the two-line wall jack. Plug the other end into the system jack labeled L1/L2. b P
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1782_book_1AT&T 5/1/00 7:35 PM Page 8 INSTALLATION SET 1/(SET 2) SET 2 L1/L2 Strain Relief Tab Telephone Line Cord Standard Modular Electrical Telephone Jack Outlet 2-Line Adapter For two single-line wall jacks with two single-line phones: (To use this installation option, you’ll need to use the 2-Line Adapter.) a Plug the 2-Line Adapter into the wall jack that will be used as LINE 1. b Plug one end of the telephone line cord with blue plugs into the adapter jack labeled LINE 2. Plug the o
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1782_book_1AT&T 5/1/00 7:35 PM Page 9 INSTALLATION 2 Connect the power cord. • Plug the smaller end of the power cord into the jack labeled 9VAC on the back of the system. • Plug the other end of the power cord into an electrical outlet not controlled by a wall switch. NOTE: For table installation only, flip out the bracket under the unit, and fit the power cord through the strain-relief tab. Use only the power cord supplied with your answering system. If you need a replacement cord, call 1 8
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1782_book_1AT&T 5/1/00 7:35 PM Page 10 INSTALLATION 2 Using a pencil and the template at the back of the manual, mark the wall where you want to mount the unit. 3 Choose two #4 Round Head screws appropriate for your wall material (screws not included). Screw in the screws until the heads are about 1/8'' away from the wall. 4 Position the unit over the screws and pull down until it is firmly in place. (Adjust the screws as necessary for a secure fit.) 5 To complete installation, follow the dir
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1782_book_1AT&T 5/1/00 7:35 PM Page 11 INSTALLATION 3 Set the clock. The screen displays the time (the default setting is 12 AM). To correct the setting, use C or c to correct the hour, then select NEXT to move to the minutes setting; repeat to select AM or PM. Select DONE when the correct time is displayed. 4 Set the date. The screen displays the date (pre-set to 1/01/00). To correct the setting, use C or c to correct the month, then select NEXT to move to the day and the year. Select DONE w
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1782_book_1AT&T 5/1/00 7:35 PM Page 12 SET UP SYSTEM FEATURES Feature Setup NOTE: The system must be turned on to set up or change features. You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. After you change one feature, use the softkey to select OK to move to another feature. If you change only one feature, you can continue to select OK until the screen exits the Feature Setup mode. NOTE: If the unit does not receive a command withi
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1782_book_1AT&T 5/1/00 7:35 PM Page 13 SET UP SYSTEM FEATURES Answering System Feature Setup Announcement Options This answering system lets you record up to four different announcements — A, B, C, and AO. Each can be presented to callers on either Line 1 or Line 2. You can assign the same announcement to be presented on both lines, or you can choose different announcements for each line. NOTE: A total of about 22 minutes of recording time is available for your announcements and callers’ mess
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1782_book_1AT&T 5/1/00 7:35 PM Page 14 SET UP SYSTEM FEATURES Review Outgoing Announcement for a Line 1 Press o. 2 Use the softkey to select ANS SYS. The screen displays Set options for which mailbox? 3 Select L1 or L2. The screen displays your choice. 4 Press C or c to select Announcement A, B, C or AO. 5 Press P. The system plays your current outgoing announcement. 6 Press P or select STOP to stop announcement playback. Delete Outgoing Announcement for a Line NOTE: You can delete only the u
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1782_book_1AT&T 5/1/00 7:35 PM Page 15 SET UP SYSTEM FEATURES Select Outgoing Announcement for a Line 1 Press o. 2 Use the softkey to select ANS SYS. The screen displays Set options for which mailbox? 3 Select L1 or L2. The screen displays your choice. 4 Press C or c to select Announcement A, B, C or AO. 5 Select OK. Ring Select and Toll Saver for a Line You can select how many times the line will ring before the system answers a call. (Ring Select is preset to 4 rings for both lines.) Set f
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1782_book_1AT&T 5/1/00 7:35 PM Page 16 SET UP SYSTEM FEATURES Answer When Recording for a Line When the system is recording a message on one line and a call is received on the other line, the system announces to the second caller,“Please wait to leave a message,” at 15-second intervals until the first line has finished recording. The system comes with this feature set to on. If you do not want the system to answer the second call with the “Please Wait” prompt, you can turn this feature off b
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1782_book_1AT&T 5/1/00 7:35 PM Page 17 SET UP SYSTEM FEATURES Priority Call Signal for the System When a caller enters the Priority Call Code from a touch tone phone, the system beeps loudly to alert you that you have a Priority Call. You’ll need to provide select callers with the Priority Call Code (preset to 999), in order for them to use this feature. The Priority Call Code is the same for both lines and is set using Line 1. 1 Your caller dials your telephone number from a touch tone phon