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Before You Use This Product The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but also can be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use. It is important to first verify that all contents received are complete according to the list in the "Package Content
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Table of Contents Before You Use This Product 1 Package Contents 4 Installation 5 Hardware Installation 5 Software Installation 6 Check Network Settings 9 Add Password to prevent Unauthorized Access 9 How to Use 10 Authentication 10 Installing Plug-in 11 Primary User’s Capabilities 12 Main Screen with Camera View 12 Client Settings 14 Administrator’s Capabilities 16 Fine-tuning for Best Performance 16 Opening accounts for new users 18 Opening accounts
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Weekly Schedule 35 Event operation 35 Sequential operation 36 Camera Control 37 UPnP and DDNS Settings 39 Remote controller 40 Viewing system parameters 41 Factory default 41 Appendix 42 A. Troubleshooting 42 B. Frequently asked questions 46 C. URL commands of the Network Camera 49 Capture update Snapshot of JPEG image 49 Query status of the digital input 49 Drive the digital output 49 Restore factory default settings 49 Restart system 50 Page URL 51
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Package Contents PT3112 or PT3122 Camera stand Software CD Power adapter Quick installation guide A/V Cable Warranty card Remote Controller - 4 - www.vivotek.com T: 886-2-82455282 F: 886-2-82455532
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Installation Hardware Installation Please verify that your product package contains all the accessories listed in the foregoing Package Contents. Depending on the user’s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 and not exceed 100 meters in length. Connect the power adapter jack to the Network Camera before plugging in to the power socket. This will reduce the risk of accidental electric shock. Upon
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Software Installation In this manual, "User" refers to whoever has access to the Network Camera, and "Administrator" refers to the person who can configure the Network Camera and grant user access to the camera. At the end of the hardware installation, the Administrator must place the product software CD into the CD-ROM drive of the PC running in MS Windows. An auto-run program will pop up (If the program is not on auto-run, go to the root directory of the software CD and c
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Upon IP installer’s start up, a searching box will pop up. This program searches for Vivotek’s product on the same LAN: After searching the LAN, the main window of IP installer will pop up. The IP addresses shown in the "Current IP Address" field reflect those on the local network. They may be from the DHCP server. If there is no DHCP server, the camera will try to find a free IP address (this takes from 15 second to 3 minutes, depending on the LAN status)
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The Vivotek’s new uPnP function will always assign an IP address for the Network Camera. The Administrator can click on button “Link to selected device” to connect the I.E. to the camera. If the camera is not on the IP installer list, click on the “Search” button to search for the camera on the LAN. For the series number in the “Serial Number” field, please check the label on the bottom of the camera. - 8 - www.vivotek.com T: 886-2-82
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Initial Access to the Network Camera Check Network Settings The Network Camera can be connected either before or immediately after software installation onto the Local Area Network. The Administrator should complete the network settings on the configuration page, including the correct subnet mask and IP address of gateway and DNS. Ask your network administrator or Internet service provider for the detail information. By default the Network Camera requires the Administrator t
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How to Use Authentication After opening the Web browser and typing in the URL of the Network Camera, a dialogue window pops up to request a username and password. Upon successful authentication, the following figure is displayed. The foreground is the login window and the background shows the message if authentication fails. The user may check the option box to save the password for future convenience. This option is not available to the Administrator for obvious reason.
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Installing Plug-in For the initial access to the Network Camera in Windows, the web browser may prompt for permission to install a new plug-in that is the Network Camera. Permission request depends on the Internet security settings of the user’s PC or notebook. If the highest security level is set, the computer may prohibit any installation and execution attempt. This plug-in has been registered for certificate and is used to display the video in the browser. Users may click o
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Primary User’s Capabilities Main Screen with Camera View The main page layout has three parts: Configuration functions: The camera can be configured using these user interfaces. Camera View: What the camera sees. Pan/Tilt control buttons: These buttons provide a command interface to control the aim of the camera. Click on the configuration link to the left of the image window to enter the configuration page. - 12 - www.vivotek.com T: 886-2-82455282 F: 886-2
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The Configuration: “Digital Output” Clicking on the “On” or “Off” button turns the digital output to either on or off status. “Client Settings” Clicking on this button links you to the client setting pages, please check the following session for more details. “Configuration” Only the Administrator can access camera configurations. The camera view: The information bar at the top of the camera view shows the connection type to the Network Camera and the current date/time.
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Client Settings At the initial access to the “Connection type” page in Windows, the web browser will ask for a new plug-in installation, the plug-in being the Network Camera. This plug-in has been registered for certification and can be used to change the parameters at the client’s site. The user may click on to install the plug-in. If the web browser does not allow the user to complete the installation, check the Internet security to lower the security level or contact your
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The TCP protocol allows for less packet loss and produce a more accurate video display. The downside with this protocol is that the real-time effect is worse than that with the UDP protocol. The HTTP protocol must be selected if the network is protected by a firewall and it only allows HTTP Port (80) to be opened. In this mode, audio will not be sent and only video is operational. If no special need is required, UDP protocol is recommended. Generally speaking, the client’s c
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Administrator’s Capabilities Fine-tuning for Best Performance There are a few choices the Administrator is allowed to maximize the capabilities of the Network Camera. Best performance generally equates to the fastest image refresh rate with the best video quality, and at the lowest network bandwidth as possible. The three factors, “Maximum frame rate”, “Fix bit rate”, and “Fix quality” on the Video Configuration page, are correlative to allow for achieving the best performanc
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to 25 fps or 30 fps. If you are shooting fast-moving images, you may want to slow the maximum frame rate down to 20 fps in order to lower the rate of data transmission. This allows for better video quality and the human eyes cannot readily detect the differences between those of 20, 25, or 30 frames per second. If your network bandwidth is below 384 Kbps, set the “Fix bit rate” according to your bandwidth and try to get the best performance by fine-tuning with the “Maximum fram
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1 2 3 4 - 18 - www.vivotek.com T: 886-2-82455282 F: 886-2-82455532
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Opening accounts for new users Protect Network Camera by passwords Network Camera is shipped without any password by default. That means everyone can access Network Camera including the configuration as long as the IP address is known. It is necessary to assign a password if Network Camera is intended to be 1 accessed by others. Type a new word twice in to enable protection. This password is used to identify the administrator. Then add an account with user name and 2 passwor