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User’s manual
AT&T SB67118 DECT 6.0
4-line corded/cordless
small business system
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Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 80-81 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268. Model #: SB67118 Type: DECT 6.0 4-line corded/c
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Parts checklist Check to make sure the telephone package includes the following items: User’s manual User’s manual Quick start guide Quick start guide AT&T SB67118 DECT 6.0 SB67118 DECT 6.0 AT&T SB67108 AT&T SB67108 4-line corded/cordless 4-line corded/cordless DECT 6.0 expansion handset DECT 6.0 expansion handset small business system small business system for use with AT&T model for use with AT&T model telephone base SB67118 SB67118 SB67118 SB67118 SB67108 SB67108 User's manual Quick start
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User’s manual SB67118 DECT 6.0 4-line corded/cordless small business system Table of contents Language ...................................................19 Getting started Line selection ..........................................20 Quick reference guide ..............................1 Set line mode ..........................................20 Installation ......................................................4 Area codes ................................................21 Planning your system .
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Exit the directory ...................................52 Telephone base operation Create directory entries .........................53 Telephone base basic operation ........36 Create a new directory entry ..........53 Line indicators .........................................36 Store a pause in a Making a call............................................36 directory number ...................................54 On-hook dialing (predialing) ............37 Store a flash in a Using the speakerpho
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Turn the auto attendant on ..............67 Using the auto attendant ..................67 Using multiple auto attendants ......68 Auto attendant flow chart ................69 Answering system operation ...............70 Set general delivery mailbox to answer ..................................................70 Incoming messages ..............................70 New message indication ....................70 Message playback .................................70 Options during playback ............
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Getting started Quick reference guide LINE 1-LINE 4 keys NEW CALL indicator Press to make or answer On when there are a call on the desired unreviewed calls (page 60). line (pages 36-38). MENU/ENTER Press to enter the menu. While in the menu, press to select an item or save an entry or setting. Messages When in idle mode, press to enter the general mailbox menu (page 70). CONF Press to add another ANSWER ON keys extension or outside line to an Press to show the existing call (page 4
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INT/PTT ALL EXT 1 EXT 6 EXT 2 EXT 7 EXT 3 EXT 8 EXT 4 EXT 9 EXT 5 EXT 0 Getting started Quick reference guide CALL LOG DIR Press to view caller ID Press to view directory information (page 60). information (page 55). PAUSE/REDIAL REMOVE Press repeatedly to view the last While playing a message, press 10 numbers dialed (page 38). to delete (page 71). While entering digits, press to While reviewing the caller ID insert a dialing pause (page 54). information, press to delete an individual ent
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Getting started Quick reference guide HEADSET MUTE DND During a call, press to (do not disturb) When a corded headset is connected to the telephone base, press to get a line, mute the microphone Press twice to turn the (page 41). During an answer a call or hang up (pages 37-38). feature on. Press again to The red indicator is on when the headset incoming call, press turn off (page 18). is in use. to mute the ringer SPEAKER (page 38). INT Press to turn on the When in idle mode, press
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Getting started Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 7)
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Getting started Planning your system The SB67118 package includes one telephone base and one cordless handset (pre-registered at the factory). The included cordless handset has been assigned extension number 1. The system supports a maximum of four external lines, which are provided by your telephone service provider. You can expand the system by adding up to nine more cordless handsets (AT&T model SB67108), or a combination of cordless handsets and one cordless headset (AT&T model TL7600)
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Getting started Telephone base installation To connect the corded handset and power adapter to the telephone base Plug the large end of the Raise the two antennas for power adapter into a power optimum wireless range and outlet not controlled by a performance. For greater wall switch. range, add optional repeaters (AT&T model SB67128). Plug one end of the coiled handset cord into the HANDSET jack on the left side of the telephone. Plug the small end of the power adapter Plug the other en
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Getting started Telephone base installation To connect the telephone line cords to the telephone base If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Install the telephone line cords a
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Getting started Telephone base installation Line 4 Line 2 Line 3 Line 1 Electrical outlet not controlled by a wall switch Two-line adapter Power adapter If you have DSL high-speed Internet service, a DSL filter (not included) is required on each DSL line. L3/L4 L1/L2 L3/L4 L1/L2 Option 2: To connect four one-line wall jacks NOTES: 1. If you have three one-line wall jacks, you need a two-line adapter for two of the lines. 2. The long cords supplied with the telephone are four-conductor c
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Getting started Optional backup battery installation Install four AA batteries (purchased separately) to use some features of this telephone in the event of a power failure. If power fails with working batteries installed, all the lines of this telephone will work only with the corded handset. You can answer calls, and dial calls using the telephone base dial pad and the one touch or redial features. No other features will work until AC power is restored. Install the telephone base as show
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Getting started Add and register handsets Your telephone can support up to 10 cordless handsets or nine cordless handsets and one cordless headset. You can add new handsets and headset (AT&T model SB67108 and TL7600, sold separately) to the SB67118 at any time, but each new handset or headset must be registered with the telephone base before use. You must register each handset and headset separately. The handset provided with your SB67118 is pre-registered as Handset 1. Additional handsets
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Getting started Add and register a cordless headset You can use this phone hands-free when you register a DECT 6.0 cordless headset (AT&T model TL7600, sold separately) to the telephone base. The cordless headset must have a charged battery. Make sure the headset battery is properly installed. Place the headset in the headset charger and note the color of the ON/OFF button. If the button flashes a blue and orange light twice every five seconds, the headset is unregistered. If the button
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Getting started Add and register a cordless headset If you have a dial tone but some extension number other than 0 is on the telephone base display, then the headset is registered as a handset and will not function properly. If this is the case, you must deregister and start over, being careful to select Cordless headset in step four on the previous page. See Deregister handsets and headset on the next page. 12
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Getting started Deregister handsets and headset If you already have 10 registered handsets and need to replace a cordless handset, add a cordless headset (AT&T model TL7600, sold separately); or, if you wish to change the assigned extension numbers of your handsets, you must first deregister all the handsets, and then re-register each handset you wish to use. Please read carefully through all the instructions on this page before beginning the deregistration process. Deregistering a cordless
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EXT 6 EXT 3 EXT 4 INT/PTT ALL EXT 7 EXT 8 EXT 1 EXT 5 EXT 0 EXT 9 EXT 2 EXT 6 EXT 3 EXT 4 INT/PTT ALL EXT 7 EXT 8 EXT 1 EX 5 T EX 0 T EXT 9 EXT 2 Getting started Add a corded headset You can use this telephone hands-free when you install any industry-standard 2.5mm corded telephone headset (purchased separately). For best results, use an AT&T 2.5 mm corded headset. To purchase a headset, visit our website at www.telephones.att.com, or call 1 (888) 915-2007. In Canada, dial 1 (866) 288-4268.