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SN-920 ULTRA
EnGenius Technologies
Customer Servic e
USA:888-735-788 8
Canada:888-397-278 8
Literature order number:120-0002-01
User's Manual
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Call On-Hold 2 6 Table of Contents Muting a Call 2 7 Call Waitin g 2 8 1 Congratulations Transferring a Calls 28-31 Disconnecting Call s 3 1 Handset Diagram 3 Advanced Operations Features 4 2-Way Radio Handset-to-Handset 32 Base-to-Handset 33 Base Unit Handset-to-Base 34 Diagra m 8 Base Unit Options Features 9 Ring Volume 35 Voice Volume 35 Charging Cradle Main Menu Function Chart 36 Diagra m 10 Handset / Base Registration Features 11 Registering a Handset 37-39 De-re
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Call Manager 58-59 Contrast 59 Dial Prefix 60 Product Specifications 61 This device complies with Part 15 of the FCC Rules. Safety Instruction Operation is subject to the following two conditions: 62-66 1)this device may not cause harmful interference, and 2)this device must accept any interference received, Regulatory Information 67-68 including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. CAUTION: When se
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and flexibility of this unique telecommunications system cannot Congratulations! be overlooked for the Small Office / Home environment. You have purchased an exceptional business communications TM tool from the leading Industrial Cordless Phone System manufacturer. Intellectual Property Rights Notice TM The EnGenius SN-920 ULTRA Industrial Cordless Phone EnGenius SN-920 ULTRA User's Manual System is the second generation of the Longest Range Copyright α 2000 EnGenius Technologies. Cordless
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Handset Features Handset Diagram 1. Antenna ~ ~ 2. Earpiece 1. Antenna 3. Microphone Functions as mouthpiece. 4. Liquid Crystal Display (LCD) 17. Status LED * The display has Light Emitting Diode (LED) for backlighting. * The first line of the LCD consists of eight icons. 4. LCD * The next two lines consist of user-programmable alphanumeric Characters. 2. Earpiece * The last line displays the soft key functions. * Receive Signal Strength Indicator (RSSI) 7. Volume key The numbe
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* Caller ID Lo g 7. Volume key Unread messages: Closed Envelope Located on side of handset: up / down buttons control volume. Read messages: Open Envelope No information or no Caller ID Service: 8. 2-WAY/INTERCOM No Envelope is Displayed. Used to place an intercom call to another handset or base. 9. Dialing Keypad * Two-digit Number Display Used for dialing phone numbers and entering alphanumeric Tracks Caller ID log and Phone information into
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Additional Handset Features Base Unit Diagram * Call Waiting with Caller ID (requires Call Waiting and Caller ID services from local phone service provider) * Call Manager option: User programmable option for handset to allow all calls or only transferred and intercom calls 10. Line Out * Touch any key to answer call 11. Line In * Call transfer to another handset within the system 6. Audio-in Jack * Unique, system assigned Security ID (1 of 65,000) 12.AC adaptor * Phone Directory: up to
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Base Unit Features Charging Cradle Diagram 1. Antenna Swivel base for ease of positioning. (Note: Reverse thread antenna adapter; to remove, turn clockwise). 2. Speaker 3. Volume 5. AC Adapter 4. Page / Intercom 5. Microphone 2. Spare Battery 6. Audio-in Jack(3.5 mm) Compartment 7. Power LED LED indicates base unit has AC power. 8. In Use LED LED indicates a phone call, base / handset intercom call, or handset registration is in progress. 9. Intercom LED LED ind
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Charging Cradle Features GETTING STARTED 1. Handset Charging Cradle Base Unit Setup Holds handset There are three possible base unit setups: Charges handset battery pack each time handset is placed in cradle. 80 minute rapid charge. * Base unit alone * Base unit plus telephone answering device 2. Spare Battery Compartment * Base unit plus standard telephone Spare battery recharged when placed in this slot. 80 minute rapid charge. Basic Instructions 1. Plug the smal
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NOTE: It takes about 80 minutes to fully charge a battery NOTE: Follow instructions that came with the answering in either the (front) handset slot or the (rear) spare battery device or telephone if different from those described here. slot. Charging Cradle Setup Battery Light Indicators The location for the handset charging * LED is not lit: Slot is empty or proper cradle requires a standard 120V AC connection is not made. electrical wall outlet. * LED is blinking red: Battery charg
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Low Battery Indicator BASIC OPERATIONS Charge the batteries when one of the following happens: Operation Modes * Phone beeps twice every two seconds * Battery icon is empty Both the base unit and handset have levels of operation at which * Phone does not respond when a key is pressed time only certain procedures or functions can be performed. * LCD and backlighting become dim These levels or modes of operation will be referred to throughout this manual and vary from base unit to handset.
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IDLE MODE * In MENU mode, the handset settings and information This is the default operating mode. contained in memory can be changed. (For example: the Caller * The LCD will show the following ID log and Phone Directory). screen and icon placement in the EnGenius IDLE mode: * All keys, except 2-WAY , (Intercom) are SN-92 0 active in MENU mode REDIAL MENU * If there is no on-going activity, the handset automatically goes into * If the handset remains inactive
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REGISTRATION MODE Making Calls * Do not register your handset if it has been registered at the You can enter a phone number before or after connecting to dial factory. If, when you first turn on the phone, "00" is displayed tone. near the top center of the LCD (to the right of the icon), the handset has not been registered at the factory. Manual Dial(Pre-Dial Tone) * Specific instructions on how to register the handset are ENTERING A NUMBER BEFORE CONNECTING TO covered
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* From IDLE mode, press the RIGHT Manual Dial(Post-Dial Tone) SOFT FUNCTION key to select the MENU option. ENTERING A NUMBER AFTER CONNECTING TO DIAL TONE * While in the Main Menu, select the While the handset is in the IDLE mode, you can press TALK to directory scolling option by pressing make a call. There are three ways to make a call in the TALK Smith the 2 key. Mode: 5551212 ADD OPTION * Information stored in location 01 will * When dial tone is heard an d be d
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* The following screen will appear: Receiving an incoming call Incoming Call LOCATION:?? On Base 1 * Handset is on the charger cradle-No caller ID service * Enter the 2 digit Phone Directory index code (e.g. 1= 01)for the stored phone number. * Handset is off the cradle-No caller ID service * The phone number stored in the location will be dialed. Receiving an incoming call with caller ID service ** NOTE: Telephone numbers stored in the Phone Directory * Caller ID
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Handset in Charging Cradle Voice Volume Pick-up handset from charging cradle to answer the call. Adjusting the volume on the handset can be done only during a call or when in the TALK Mode. * When in the TALK Mode, the volume control button on the left Handset not in Charging Cradle side of the handset can be used to adjust the volume to 6 Press "TALK" or any key (except END) to accept the different levels. incoming call. * Volume level 3 is set as default. * The
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Picking up a Call on Hold NOTE: When MUTE is activated (ON), the handset user The handset that placed the call on- cannot be heard by the caller, but the user can still hear the hold, can simply take the call off-hold caller. The MUTE feature is automatically turned off when by pressing the LEFT SOFT FUNCTIO N the call is ended. key. Another registered handset can pick up the call on hold by pressing 2- WAY and the base ID (ie:01), then choosing the "UNHOLD" option. Call Waiting: Receivin
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2. The originating handset LCD will show a prompt for the target NOTE: A handset ID number is invalid if: 00:00:00 handset ID number: Enter Extension #: ?? * The number is 0 The call transfer can be cancelled at any point by * The number is the same as the originating handset pressing END * The target handset is not registered with the base unit 3. Enter the ID number of the target handset. Transferring Calls Using the Hold Option * The call will be transferred to the I
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* The target handset LC D will show the following readout: ADVANCED OPERATIONS Intercom from Handset 12 SILENT Digital 2-Way Radio Mode * Upon answering, the originating and target handset users can talk. Handset to Handset Calls The EnGenius SN-920 ULTRA Industrial Cordless Phone System 4. Pressing th RIGHT SOFT FUNCTION offers private, 2-way radio calls from handset to handset, even key on the will handset select the 00:00:30 Volume: 3 "XFER" function, initiating transf
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Paging from Base to Handset Paging from Handset to Base 1. Pressing the base unit PAGE or For a handset to intercom a base unit, follow the steps below: INTERCOM key, will page all Intercom from Base 1 registered handsets. The first 1. On the handset press 2-WAY. SILENT handset to answer the page will establish a voice link with the base. 2. At the extension prompt, input the 2 digit number for the base unit whic h Enter Extension # ?? 2. The INTERCOM LED will flash unti
