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Reference Guide
CRT Monitors 5500, v72,
mx704, 7500, 7550, 9500
Document Part Number: 346224-002
January 2004
This guide provides information on setting up
the monitor, installing drivers, using the on-
screen display menu, troubleshooting, regulatory
notices, and technical specifications.
Enhanced for accessibility.
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© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S. and other countries. Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated. The only warranties for HP
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Contents 1 Introduction Kit Contents...................................................................... 1–1 2 Safety and Maintenance Guidelines Safety Guidelines.............................................................. 2–1 Power Requirements .................................................. 2–1 Important Safety Information..................................... 2–1 Maintenance Guidelines ................................................... 2–2 Removing the Monitor Base ............
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Contents Monitor Messages .......................................................... 4–10 No Signal Message .................................................. 4–10 Out of Frequency Range Message ........................... 4–11 Using the Energy Saver Mode........................................ 4–12 A Troubleshooting Solving Common Problems............................................. A–1 Using the Worldwide Web .............................................. A–4 Preparing to Call Technic
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1 Introduction Your microprocessor-based, digitally controlled color monitor is a high-performance and easy-to-use product. It employs the latest on-screen menu technology. Kit Contents The monitor kit contains: CRT monitor Monitor Base (pre-attached on select models) Monitor AC power cord (select models) Speakers and power adapter (select models) Documentaion kit Reference Guide 1-1
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2 Safety and Maintenance Guidelines Safety Guidelines Power Requirements A power cord is included with your monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with your monitor, refer to the “Power Cord Set Requirements” section in Appendix C. Important Safety Information WARNING: To reduce the risk of electric shock or damage to your equipment, do not disable the power cord gro
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Safety and Maintenance Guidelines CAUTION: For the protection of your monitor, as well as your computer, connect all power cords for your computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a Damage Replacemen
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Safety and Maintenance Guidelines Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device. Install your monitor near an outlet that you can easily reach. Disconnect the montor by grasping the plug firmly and pulling it from th
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Safety and Maintenance Guidelines Do not place the monitor face down. Damage could result to the front panel controls or the monitor screen. Removing the Monitor Base In the event that you need to disassemble the base from the monitor, follow these instructions: 1. If you must remove the base attachment, release the catch and slide the base toward the back of your monitor. 2. Lift the base up and away from your monitor. 2-4 Reference Guide
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3 Installation Attaching the Monitor Base On some monitors, the base must be attached prior to setting up the monitor. To attach the base: 1. Align the hooks on the base with the sockets on the bottom of the monitor and attach the base. Reference Guide 3-1
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Installation 2. Push the base toward the front of the monitor until it stops. Setting Up the Monitor Before setting up the monitor, place it in a convenient, well- ventilated location near your computer. 1. Turn off the power to your computer and other peripheral devices. 2. Connect the video cable (blue connector) 1 from the back of the monitor to the blue 15-pin connector on the back of the computer. Tighten the cable screws to secure the cable to the connector. CAUTION: To avoid
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Installation 3. Connect the power cord 2 to the back of the monitor, then connect the power cord to a power outlet. 4. Power on your computer and monitor. If your monitor fails to function properly, refer to Appendix A, “Troubleshooting.” 5. If necessary, adjust the front panel monitor controls according to your personal preference. See “Front Panel Controls” for detailed information. Your monitor installation is now complete. Reference Guide 3-3
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Installation Connecting the Speakers (Available with Select Models) To install the JBL or Harman/Kardon speakers: 1. Place the control speaker 1 and the other speaker 2 on either side of the monitor. 2. Attach the speaker power cable 3 to the black connector on the back of the control speaker 1, then connect the AC adapter 4 into an electrical wall outlet. 3. On the JBL speakers, insert the white connector 5 from the other speaker 2 into the white port on the back of the control speak
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Installation You can attach the speakers to the monitor or place them on an even surface next to the monitor. To attach the JBL speakers to the monitor, see the following section, “Attaching the JBL Speakers to the Monitor.” Attaching the JBL Speakers to the Monitor To attach the JBL speakers to the sides of your monitor: 1. Rotate the thumbwheel, located on the side of the speaker, up to extend the speaker hook mechanism 2. Align the hooks with the slots in the monitor. 3. Gently ins
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Installation Using the JBL Speaker Security Lock The JBL speakers can be locked to the sides of the monitor. To use the Speaker Security Lock: 1. Grasp the front cloth-covered grill firmly at the sides and remove from the speaker, then locate the security lock screw, which can be found in the top inner corner of the speaker. 2. Attach the speaker to the side of the monitor as described in the “Attaching the JBL Speakers to the Monitor.” 3. Using a Phillips screwdriver, loosen the securi
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Installation Connecting Portable Output Devices to the JBL Speakers You can use the JBL speakers to listen to portable output devices such as MP3 players or CD players. To connect the device to the speakers: 1.Plug the cable (not included) from the output device into the Line In connector on the front of the speaker. 2. Adjust the volume controls on both the output device and the speaker until you hear sound. Plugging Headphones into the Computer To use the headphones, plug them in
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A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank. Power cord is disconnected. Connect the power cord. Power switch is off. Turn on power. Video cable is improperly Connect video cable connected. properly. Screen blanking utility is Depress any key on active. the keyboard or move the mouse. Image appears blurred, Bright
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Troubleshooting Problem Possible Cause Solution Monitor may have been moved Press the SELECT or inadvertently bumped. button to access the On-Screen Display. Select Degauss to activate. Hewlett-Packard suggests you not degauss more than once within a 30-minute period of time. Image is too large or tooHorizontal width may need Press the SELECT small. adjustment. button to access the On-Screen Display. Select H. Size to adjust as needed. Vertical height may need Pr
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Troubleshooting Problem Possible Cause Solution “No Signal” is Monitor video cable is Connect the 15-pin displayed on screen. disconnected. monitor video cable to the computer. Be sure that the computer power is on. “Out of Frequency” is Video resolution and/or refresh Restart your computer displayed on screen. rate are set higher than what and enter Safe Mode. your monitor supports. Change your settings to a supported setting (see “Technical Specifications”). Restart your compute
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Troubleshooting Using the Worldwide Web Before contacting customer services, refer to the support Web site at: http://www.hp.com/support. Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: The monitor Monitor model number Serial number for the monitor Purchase date on the invoice Conditions under which the problem occurred Err
