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™ ™
Sun Ultra 60 Service
Manual
Sun Microsystems, Inc.
901 San Antonio Road
Palo Alto, CA 94303-4900 U.S.A.
650-960-1300
Part No. 805-1709-12
Revision A, August 2001
Send comments about this document to:docfeedback@sun.com
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Copyright 2001 Sun Microsystems, Inc., 901 San Antonio Road, Palo Alto, CA 94303-4900 U.S.A. All rights reserved. This product or document is distributed under licenses restricting its use, copying, distribution, and decompilation. No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors, if any. Third-party software, including font technology, is copyrighted and licensed from Sun suppliers. Parts of the product m
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Contents Preface xvii 1. Product Description 1-1 1.1 I/O Devices 1-3 1.2 System Unit Features 1-3 1.3 System Unit Components 1-5 2. SunVTS Overview 2-1 2.1 SunVTS Description 2-1 2.2 SunVTS Operation 2-2 3. Power-On Self-Test 3-1 3.1 POST Overview 3-2 3.2 Pre-POST Preparation 3-2 3.2.1 Setting Up a Tip Connection 3-3 3.2.2 Verifying the Baud Rate 3-4 3.3 Initializing POST 3-5 3.4 Maximum and Minimum Levels of POST 3-6 3.4.1 diag-level Variable Set tomax 3-7 3.4.2 diag-level Variable Set tomin 3-
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3.4.3 POST Progress and Error Reporting 3-18 3.5 Bypassing POST 3-21 3.6 Additional Keyboard Control Commands 3-22 3.7 System and Keyboard LEDs 3-22 3.8 Initializing Motherboard POST 3-23 4. Troubleshooting Procedures 4-1 4.1 Power-On Failure 4-2 4.2 Video Output Failure 4-3 4.3 Disk Drive or CD-ROM Drive Failure 4-3 4.4 Power Supply Test 4-5 4.5 DIMM Failure 4-7 4.6 OpenBoot PROM On-Board Diagnostics 4-8 4.6.1 watch-clock 4-9 4.6.2 watch-net andwatch-net-all 4-9 4.6.3 probe-scsi andprobe-scsi-a
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4.7.10 NVRAM 4-22 4.7.11 Audio 4-22 4.7.12 SCSI 4-23 4.7.13 All Above 4-23 5. Safety and Tool Requirements 5-1 5.1 Safety Requirements 5-2 5.2 Symbols 5-2 5.3 Safety Precautions 5-3 5.3.1 Modification to Equipment 5-3 5.3.2 Placement of a Sun Product 5-3 5.3.3 Power Cord Connection 5-3 5.3.4 Electrostatic Discharge 5-4 5.3.5 Lithium Battery 5-4 5.4 Tools Required 5-4 6. Power On and Off 6-1 6.1 Powering On the System Unit 6-2 6.2 Powering Off the System Unit 6-3 7. Internal Access 7-1 7.1 Removi
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8.2 PCI Fan Assembly 8-5 8.2.1 Removing the PCI Fan Assembly 8-5 8.2.2 Replacing the PCI Fan Assembly 8-6 8.3 Hard Drive Bay With SCSI Assembly 8-7 8.3.1 Removing the SCSI Drive Bay 8-7 8.3.2 Replacing the SCSI Drive Bay 8-9 8.4 Cable Assemblies 8-11 8.4.1 Removing the Peripheral Power Cable Assembly 8-11 8.4.2 Replacing the Peripheral Power Cable Assembly 8-12 8.4.3 Removing the Diskette Drive Cable Assembly 8-12 8.4.4 Replacing the Diskette Drive Cable Assembly 8-13 8.5 EMI Filler Panels 8-14
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8.10.1 Removing the Shroud Assembly 8-38 8.10.2 Replacing the Shroud Assembly 8-39 9. Storage Devices 9-1 9.1 Hard Drive 9-2 9.1.1 Removing a Hard Drive 9-2 9.1.2 Replacing a Hard Drive 9-3 9.2 Removable Media Assembly Drive 9-4 9.2.1 Removing the RMA 9-4 9.2.2 Removing the CD-ROM Drive or Any X-Option Tape Drive 9-6 9.2.3 Replacing the CD-ROM Drive or Any X-Option Tape Drive 9-8 9.2.4 Removing the Diskette Drive 9-8 9.2.5 Replacing the Diskette Drive 9-9 9.2.6 Replacing the RMA 9-9 10. Motherbo
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10.4.2 Replacing the UPA Graphics Card 10-11 10.5 DIMM 10-12 10.5.1 Removing a DIMM 10-13 10.5.2 Replacing a DIMM 10-15 10.6 Audio Card 10-16 10.6.1 Removing the Audio Card 10-16 10.6.2 Replacing the Audio Card 10-18 10.7 Motherboard 10-19 10.7.1 Removing a Motherboard 10-20 10.7.2 Replacing a Motherboard 10-23 11. Illustrated Parts List 11-1 A. Product Specifications A-1 A.1 Physical Specifications A-2 A.2 Electrical Specifications A-2 A.3 Environmental Requirements A-3 B. Signal Descriptions B
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C. Functional Description C-1 C.1 System Unit C-2 C.1.1 UPA Interconnect C-4 C.1.2 System Controller C-5 C.1.3 PCI Bus C-6 C.1.4 EBus2 Devices C-7 C.1.5 UltraSPARC II Processor C-8 C.1.6 Memory System C-9 C.1.7 Graphics and Imaging C-14 C.1.8 Peripherals C-15 C.1.9 Other RMA Storage Device X-Options C-19 C.1.10 Keyboard and Mouse, Diskette, and Parallel Port C-19 C.1.11 Serial Port C-22 C.1.12 Ethernet C-24 C.1.13 Audio Card and Connector C-28 C.1.14 SCSI C-30 C.1.15 ASICs C-33 C.1.16 SuperIO C-
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C.8 Energy Star Software Support C-48 Glossary G-1 Index ix-1 Contents x
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Figures FIGURE 1-1 Ultra 60 Desktop Workstation 1-2 FIGURE 1-2 System Unit Front View 1-4 FIGURE 1-3 System Unit Rear View 1-5 FIGURE 3-1 Setting Up a TIP Connection 3-3 FIGURE 3-2 Sun Type-5 Keyboard 3-5 FIGURE 4-1 Power Supply Connector J2901 4-6 FIGURE 4-2 Power Supply Connector J2902 4-6 FIGURE 4-3 Power Supply Connector J2903 4-7 FIGURE 6-1 System Unit Power-On (Front Panel) 6-2 FIGURE 6-2 Sun Type-5 Keyboard 6-3 FIGURE 6-3 System Unit Power-Off (Front Panel) 6-4 FIGURE 7-1 Lock Block Locat
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FIGURE 8-6 Removing and Replacing the RMA EMI Filler Panel 8-15 FIGURE 8-7 Removing and Replacing the Chassis Foot 8-16 FIGURE 8-8 Removing and Replacing the Speaker Assembly 8-18 FIGURE 8-9 System Unit Power-Off (Front Panel) 8-20 FIGURE 8-10 Lock Block Location 8-20 FIGURE 8-11 Removing the Side Access Cover 8-21 FIGURE 8-12 Attaching the Wrist Strap to the Chassis 8-22 FIGURE 8-13 Removing and Replacing a PCI Card 8-23 FIGURE 8-14 Removing and Replacing a UPA Graphics Card 8-24 FIGURE 8-15 Re
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FIGURE 10-8 Removing and Replacing the Motherboard (Part 2 of 2) 10-22 FIGURE 10-9 Location of the Motherboard Serial Port Jumpers 10-24 FIGURE 10-10 Identifying Jumper Pins 10-24 FIGURE 11-1 System Unit Exploded View 11-2 FIGURE B-1 Keyboard/Mouse Connector Pin Configuration B-2 FIGURE B-2 Serial Port A and B Connector Pin Configuration B-3 FIGURE B-3 TPE Connector Pin Configuration B-6 FIGURE B-4 UltraSCSI Connector Pin Configuration B-7 FIGURE B-5 Audio Connector Configuration B-11 FIGURE B-6
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Figures xiv
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Tables TABLE 1-1 Supported I/O Devices 1-3 TABLE 1-2 System Unit Replaceable Components 1-6 TABLE 2-1 SunVTS Documentation 2-2 TABLE 3-1 Diag-Level Switch Settings 3-2 TABLE 3-2 Keyboard LED Patterns 3-21 TABLE 4-1 Internal Drives Identification 4-4 TABLE 4-2 Power Supply Connector J2901 Pin Description 4-6 TABLE 4-3 Power Supply Connector J2902 Pin Description 4-6 TABLE 4-4 Power Supply Connector J2903 Pin Description 4-7 TABLE 4-5 DIMM Physical Memory Address 4-8 TABLE 4-6 Selected OBP On-Boar
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TABLE B-4 UltraSCSI Connector Pin Assignments B-7 TABLE B-5 Audio Connector Line Assignment B-11 TABLE B-6 Parallel Port Connector Pin Assignments B-12 TABLE B-7 MII Connector Pin Assignments B-14 TABLE B-8 UPA Graphics Card Connector Pin Assignments B-16 TABLE C-1 UPA Port Identification Assignments C-4 TABLE C-2 DIMM Bank-to-U-Number Mapping C-13 TABLE C-3 IL = 0, DIMM Bank-to-Physical Address Mapping C-14 TABLE C-4 Diskette Drive Signals and Functions C-17 TABLE C-5 Supported Hard Drives C-18
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Preface The Sun Ultra 60 Service Manual provides detailed procedures that describe the removal and replacement of replaceable parts in the Ultra™ 60 computer (system unit). The service manual also includes information about the use and maintenance of the system unit. This book is written for technicians, system administrators, authorized service providers (ASPs), and advanced computer system end users who have experience troubleshooting and replacing hardware. The revision of the Sun Ultra 60 Se
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TABLE P-1 Document Organization (Continued) Chapter Number/Title Content Description Chapter 4, “Troubleshooting Procedures” Provides troubleshooting advice and suggested corrective actions for hardware problems. Chapter 5, “Safety and Tool Requirements” Explains how to work safely when servicing the system unit. Chapter 6, “Power On and Off” Provides step-by-step procedures to power on and power off the system unit. Chapter 7, “Internal Access” Provides step-by-step procedures to remove the sid
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See one or more of the following for this information: ■ Solaris 2.x Handbook for SMCC Peripherals. ™ ™ ■ AnswerBook online documentation for the Solaris 2.x software environment. ■ Other software documentation that you received with your system. Typographic Conventions TABLE P-2 Typographic Conventions Typeface or Symbol Meaning Examples AaBbCc123 The names of commands, Edit your .login file. files, and directories; Use ls -a to list all files. on-screen computer output. % You have mail. AaBbCc
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TABLE P-3 Shell Prompts Shell Prompt C shell superuser machine_name# Bourne shell and Korn shell $ Bourne shell and Korn shell # superuser xx Sun Ultra 60 Service Manual • August 2001