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VTRAK
M310p, M210p
PRODUCT MANUAL
Version 1.0
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VTrak M310p, M210p Product Manual Copyright © 2006 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise Technology. Trademarks Promise, and the Promise logo are registered in U.S. Patent and Trademark Office. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies
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Contents Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Architectural Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 S
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VTrak M310p, M210p Product Manual Chapter 4: Management with WebPAM PROe, continued Event Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Administrative Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 User Management . . . . . . . . . .
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Contents Chapter 5: Management with the CLU, continued Exit the CLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 CLU Function Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Subsystem Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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VTrak M310p, M210p Product Manual Chapter 5: Management with the CLU, continued Background Activities List . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Runtime Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 NVRAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Additional Info and Management . . . . . . . . . . . . . .
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Contents Chapter 7: Technology Background, continued Predictive Data Migration (PDM) . . . . . . . . . . . . . . . . . . . . . . . . . .199 PDM Triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199 Transition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .
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VTrak M310p, M210p Product Manual viii
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Chapter 1: Introduction • About This Manual (below) • Overview (page 2) • Architectural Description (page 3) • Specifications (page 5) Thank you for purchasing Promise Technology’s VTrak M310p or M210p external disk array subsystem. About This Manual This Product Manual describes how to setup, use, and maintain the VTrak M310p and M210p external disk array subsystem. It also describes how to use the built-in command-line interface (CLI), command-line utility (CLU), and embedded Web-based Pro
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VTrak M310p, M210p Product Manual Overview VTrak provides data storage solutions for applications where high performance and data protection are required. The failure of any single drive will not affect data integrity or accessibility of the data in a RAID protected logical drive. Drive Carrier LEDs Drive Carriers Power and Status LEDs Figure 1. VTrak M310p front view (M210p is similar) A defective drive may be replaced without interruption of data availability to the host computer. If so co
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Chapter 1: Introduction Architectural Description The VTrak M310p and M210p are Direct Attached Storage (DAS) subsystems. The subsystems support 1.5 Gb/s and 3.0 Gb/s SATA disk drives: • VTrak M310p supports up to 12 disk drives in a 2U enclosure • VTrak M210p supports up to 8 disk drives in a 2U enclosure All M310p and M210p enclosures include a mid-plane, RAID controller, power and cooling units, and enclosure processor all in one cable-less chassis design. Multiple fans and power supplies
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VTrak M310p, M210p Product Manual Feature Benefit Tagged Command Queuing (TCQ) Maximum performance in Multi-Threaded up to 128 commands Operating Systems. Supports SATA II Native Command High performance and efficiency through Queuing efficient command re-ordering. Supports DDF compliant metadata Enabled disk array migration from one on disk controller to another. Hot-swap feature for drive carriers, Allows a defective component to be power supplies, fans, and battery replaced without inter
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Chapter 1: Introduction Feature Benefit Command-line and Graphic-user Choice of control and monitoring methods interfaces for greater flexibility. Specifications Drive Capacity (M310p): 12 SATA disk drives (3.5" x 1" form factor only). Drive Capacity (M210p): 8 SATA disk drives (3.5" x 1" form factor only). External I/O Ports: Dual 320-MB SCSI ports Sustained Throughput: Up to 640 MB/s (over two SCSI ports) Data Cache: 256MB predictive data cache with automatic write cache destaging and 72-hou
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VTrak M310p, M210p Product Manual Power Supply: Dual power supplies. M310p, 360W. M201p, 260W. 100–240 VAC auto-ranging, 50–60 Hz, dual hot-swap and redundant with PFC, N+1 design Operating Temperature: 41° to 104°F (5° to 40°C) Non-operational Temperature: -40° to 140°F (-40° to 60°C) Relative Humidity: Maximum 90% Vibration: Random, 0.21 grms, 5 to 500Hz, 30Mins, X, Y, Z axis Management Tools: WebPAM PROe, Command Line Utility, Command Line Interface Management Interfaces: Ethernet, RS232 (
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Chapter 2: Installation • Unpack the VTrak storage subsystem (below) • Mount VTrak in a Rack (page 8) • Install Disk Drives (page 10) • Connect Network and Data Cables (page 13) • Set Up Serial Cable Connections (page 14) • Connect the Power (page 15) Unpack the VTrak The VTrak box contains the following items: •VTrak Unit • Screws for disk drives (52 for M310p; 36 for M210p; •Quick Start Guide including 4 spares) • Null Modem Cable • 1.5m (4.9 ft) Power cords (2 for US • 1.0m External VHDC
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VTrak M310p, M210p Product Manual Mount VTrak in a Rack Vertical Rack Post VTrak M310p Handles mount Mounting rails (included) outside the rack post mount inside the rack post Figure 1. Rackmounted VTrak M310p (M210p is similar) The VTrak M310p or M210p installs to the rack using the supplied mounting rails. You can also use your existing rails. Rack front post Rack back post Rail adjustment screw Rail adjustment screw Front flange Rear flange Rail Plate Rail attaching screw Rail attaching s
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Chapter 2: Installation Cautions • At least two persons are required to safely lift, place, and attach the VTrak enclosure into a rack system. • Do not lift or move the VTrak enclosure by the handles, power supplies or the controller units. Hold the enclosure itself. • Do not install the VTrak enclosure into a rack without rails to support the enclosure. To install the VTrak enclosure into a rack with the supplied mounting rails (see Figure 2): 1. Check the fit of the mounting rails in your
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VTrak M310p, M210p Product Manual Install Disk Drives You can populate the VTrak with 1.5 GB and 3.0 GB SATA drives. • VTrak M310p supports up to 12 disk drives • VTrak M210p supports up to 8 disk drives All VTrak M310p or M210p models provide the RAID configurations listed below. See Chapter 7, page 179 for a complete explanation of RAID on VTrak. Number of disk drives RAID Configuration Minimum Maximum RAID 0 1 12 RAID 1 2 2* RAID 1E 3 12 RAID 5 3 12 RAID 6 4 12 RAID 10 4 12 RAID 50 6 12
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Chapter 2: Installation SATA Drive Mounting Holes SATA Drive Mounting Holes Figure 3. VTrak M310p/M210p drive carrier mounting holes Serial ATA Disk Drive Figure 4. SATA Disk Drives mount at the front of the carrier 1. Carefully lay the drive into the drive carrier at the front, so that the screw holes on the bottom line up. 2. Insert the screws through the holes in the drive carrier and into the bottom of the disk drive (see Figure 3). • Install only the screws supplied with the VTrak. • In
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VTrak M310p, M210p Product Manual 4. Repeat these steps until all of your disk drives are installed. Caution If you plan to operate your VTrak with fewer than a full load of disk drives, install all of the drive carriers into the enclosure, to ensure proper airflow for cooling. Important Be sure each drive is securely fastened to its carrier. Proper installation ensures adequate grounding and minimizes vibration. Do not install drives with fewer than four screws. Note Unlike other VTrak m