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N
CR
NCR EasyPoint 7401
Release 2.5
Hardware User's Guide
19797
B005-0000-1254
Issue H
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The products described in this book are licensed products of NCR Corporation. MicroTouch is a registered trademark of MicroTouch. NCR and EasyPoint are registered trademarks of NCR Corporation. Novell and Netware are registered trademarks of Novell, Inc. Pentium is a registered trademark of Intel Corporation. Power Mon II is a registered trademark of Systems Enhancement Corporation. Sound Blaster is a registered trademark of Creative Technology, Ltd. SoundFusion is a registered trademark of Cirr
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i Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Warnings Servicing Caution: This product does not contain user serviceable parts. Servicing should only be performed by a qualified service technician. Fuse Replacement Caution: For continued protection against risk of fire, replace only with the same type a
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ii Attention: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d'un type recommandé par le constructeur. Mettre au rébut les batteries usagées conformément aux instructions du fabricant. Battery Disposal (Switzerland) Refer to Annex 4.10 of SR814.013 for battery disposal. IT Power System This product is suitable for connection to an IT power system with a phase-to-phase voltage not exceeding 240 V. Peripheral Usage
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iii Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into a matching outlet that is properly installed and grounded in accordance with all local codes and ordinances. Do not modify the plug provided – if it will not fit the outlet, have the pr
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iv Table of Contents Chapter 1: 7401-2xxx and 3xxx Product Overview Introduction .................................................................. 1-1 Serial Number/Model Number Label........................ 1-2 Fixed-Angle Mount Label...................................... 1-2 Tilt-Mount Label .................................................... 1-3 Hardware Modules ...................................................... 1-4 Base Unit .............................................................
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v Board BIOS ....................................................... 1-22 Operator Display.................................................. 1-26 LCD Adapter Board......................................... 1-26 LCD Backlight Inverter Module ..................... 1-26 Touch Screen .................................................... 1-27 Features ....................................................................... 1-28 Magnetic Stripe Reader........................................ 1-28 Printer
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vi Additional Connectors (Pentium III Board)....... 1-39 Compatibility .............................................................. 1-40 LAN Communications......................................... 1-40 Application Programmability ............................. 1-40 Operating System Information............................ 1-40 Migration..................................................................... 1-41 Retail Applications............................................... 1-41 Retail Peripher
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vii IDE Header....................................................... 2-12 Audio ................................................................ 2-12 Magnetic Stripe Reader ................................... 2-13 Touch Screen Controller.................................. 2-13 Processor Board Connectors ........................... 2-13 NCR Retail Specific Hardware........................ 2-14 Board BIOS ....................................................... 2-17 Operator Display................
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viii Motorized Card Reader Power Supply .......... 2-30 Full Page Printer Power Supply...................... 2-30 Integrated Speakers ......................................... 2-30 EasyPoint 45 Pedestal ...................................... 2-31 Chapter 3: 7401-2xxx and 3xxx Hardware Installation Introduction .................................................................. 3-1 Installation Summary............................................. 3-1 Installation Restrictions......................
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ix Wall Mounting a 7401-K502 Core Module ............... 3-34 7401-9212 LCD No-Cabinet (12.1-inch)..................... 3-36 Installation Guidelines......................................... 3-37 Mounting Specification Illustrations .................. 3-38 7401-9512 LCD No-Cabinet (15-inch)........................ 3-39 Installation Guidelines......................................... 3-39 Mounting Specification Illustrations .................. 3-40 4055 Uninterruptible Power System (UPS) .........
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x Windows XPe..................................................... 4-2 Windows NT ...................................................... 4-3 Installation Restrictions................................................ 4-4 Connecting the Cables.................................................. 4-5 Cable Routing..................................................... 4-5 Cable Connector Identification ......................... 4-5 Installing Peripherals ..................................................
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xi Calibrating the Touch Screen .................................... 4-27 Calibration Using MicroTouch (Windows)........ 4-27 Calibration Using Microcal (DOS) ...................... 4-29 Calibration from the BIOS ................................... 4-30 Summary .......................................................... 4-31 Out-of-Box Failures.............................................. 4-31 Chapter 5: Setup Introduction .................................................................. 5-1 En
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xii BIOS Default CMOS Values (7401-26xx/46xx BIOS Version 2.3.x.x)............................................ 5-17 Main Values...................................................... 5-17 Advanced Values ............................................. 5-18 Security Values................................................. 5-23 Power Values.................................................... 5-23 Boot Values....................................................... 5-23 Exit Values.......................
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xiii Microsoft Operating System License Agreements............................................................. 6-8 Operating System Restrictions .............................. 6-9 Standby and Hibernate Mode Restriction........ 6-9 NCR 7401-22xx/25xx/32xx/35xx Win2000 Operating System Recovery Software (Version 02.03.00.01).............................................................. 6-9 NCR 7401-26xx/46xx Win2000 Operating System Recovery Software (Version 02.05.00.02) ........................
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xiv Chapter 7: BIOS Updating Procedures Introduction .................................................................. 7-1 Prerequisites ........................................................... 7-1 Updating Procedures ............................................. 7-2 BIOS Crisis Recovery ................................................... 7-5 Recovery Procedures ............................................. 7-6 Cable/Connector Pin-Out Information ...................... 7-9 Chapter 8: NCR 7
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xv Revision Record Issue Date Remarks A Aug 00 First issue (separated 7401 and 7454 sections out of B005-0000-1069) B Feb 01 Updated to Release 2.2 Removed hardware service information from this document which was previously called the 7401 Web Kiosk Hardware Installation and Service Guide (B005-0000-1254) and renamed it the 7401 Web Kiosk Hardware User's Guide (B005-0000-1254). The hardware service information was placed in a new document, the 7401 Web Kiosk Hardware Service Guide (B005-0000-13
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xvi
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xvii Radio Frequency Interference Statements Federal Communications Commission (FCC) Information to User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
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xviii International Radio Frequency Interference Statement Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.