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For Technical Support:
www.avocent.com/support
®
LONGVIEW IP KVM EXTENDERS
Installer/User Guide
590-836-501D
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USA Notification WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment genera
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LongView® IP KVM Extenders Installer/User Guide Avocent, the Avocent logo and LongView are registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners. © 2010 Avocent Corporation. 590-836-501E
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Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position. Power
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iii TABLE OF CONTENTS Chapter 1: Product Overview.......................................................................................... 1 Introduction ....................................................................................................................................... 1 LongView IP KVM extender system features.............................................................................. 1 Transmitter features ................................................................
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iv LongView® IP KVM Extenders Installer/User Guide Resetting the LongView IP KVM Extender System.......................................................................... 39 Viewing System Information ............................................................................................................ 39 Configuring Video Input Settings .................................................................................................... 41 Preferred monitor resolutions (EDID preferr
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1 CHAPTER Product Overview 1 Introduction The Avocent LongView® IP KVM extender system, which includes a transmitter and a user station, provides users with a full workstation desktop experience from anywhere on the corporate TCP/IP network, while maintaining the target computers securely housed in a corporate data center. Desktop users can access keyboard, mouse, video, audio, USB mass storage devices and other USB devices from target computers via the LongView IP KVM extender system.Virtua
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2 LongView® IP KVM Extenders Installer/User Guide Ethernet addressing The user station and the transmitter are IP-addressable devices, giving you the flexibility to locate them anywhere within your enterprise and at any distance from your desktop users. The user station and transmitter use standard network protocols to transfer data between the target computer and the peripheral devices located at the user’s desk. The user station can operate on a network connection of 100 Mbps or 1 G
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Chapter 1: Product Overview 3 • The other is a high-speed port that is used for virtual media (mass storage devices) peripheral devices or other USB devices interfacing with the target computer, along with providing power for the LVIP-T transmitter. NOTE: The LVIPDH-T and LVIPHR-T transmitters provide a single USB interface, and use an integrated hub within the transmitter. Video Video of 24-bit color depth up to a resolution of 1280 x 1024 at 60 Hz is supported by the LVIP-R user s
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4 LongView® IP KVM Extenders Installer/User Guide Multiplatform support The LongView IP KVM transmitter is connected to the target computer via USB connectors. This ® ® enables the user station to interoperate seamlessly with PC, Sun and Macintosh workstations. PS/2 keyboards and mice can also be used. Screen aspect ratio The LongView IP KVM transmitter can be configured through the serial console to allow either normal aspect resolutions or wide screen resolutions as preferred setting
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Chapter 1: Product Overview 5 Virtual media (not available with LVIPVG-R user station) Mass storage devices, such as removable drives and external CD-ROM drives, can be attached to the user station and will function as if they are directly connected to the target computer. You can connect both a removable drive and an external drive to a LongView IP KVM user station. The transfer speed between the mass storage device and the target computer is dependant on the Ethernet network. The s
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6 LongView® IP KVM Extenders Installer/User Guide 1 2 3 4 5 6 Figure 1.1: LongView IP KVM Extender System Table 1.1: Figure 1.1 Descriptions Number Description 1 Target Computers 2 Transmitters (LVIP-T and LVIPDH-T transmitters shown) 3 Gigabit Ethernet Switch 4 Ethernet LAN 5 User Station 6 Local Workstation Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products:
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Chapter 1: Product Overview 7 • If the building has 3-phase AC power, ensure that the workstation and monitor are on the same phase. For best results, they should be on the same circuit. To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product configuration. • Test AC outlets at the workstation and monitor for proper polarity and grounding. • Use only with grounded out
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8 LongView® IP KVM Extenders Installer/User Guide
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9 CHAPTER Installation 2 Getting Started Before installing your LongView IP KVM extender system, refer to the list below to ensure that you have all the items necessary for installation. Items needed to install your LongView IP KVM extender system NOTE: The following information is relevant to the LongView IP, LongView IP DH, LongView IP HR and the LongView IP VG extender systems, except where noted. • User station and transmitter • External power supply for the user station • External power s
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10 LongView IP KVM Extenders Installer/User Guide Mounting Option The user station for each LongView IP KVM extender system mounts to either the rear of a flat panel monitor via a mounting plate accessory (ordered separately) or is desk-mountable via a mounting kit, also available from Avocent. Installation Options Depending on your model, the transmitter and user station will look different. See the following figure for an illustration of the individual models. 5 1 2 6 7 8 4 3 Figure
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Chapter 2: Installation 11 Number Description 2 LVIP-T transmitter 3 LVIPDH-T transmitter 4 LVIPHR-T transmitter 5 LVIPDH-R user station 6 LVIPHR-R user station 7 LVIPVG-R user station 8 LVIP-R user station CAUTION: To reduce the risk of electric shock or damage to your equipment, disconnect the power from the user station by unplugging the power supply from the electrical outlet. Also, turn on the target computer and the user station in the order described in the following proce
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12 LongView IP KVM Extenders Installer/User Guide 3. Connect the video connector on the transmitter to the appropriately labeled port on the back of the target computer. NOTE: A VGA-only workstation can be connected to the transmitter using a VGA to DVI-I adaptor. You must configure the transmitter video settings for VGA through the serial menu (not applicable to the LongView IP VG extender system). See Accessing the serial menu on page 25 for more information. 4. Connect the transmitt
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Chapter 2: Installation 13 1 3 5 9 10 2 8 6 7 4 Figure 2.2: User Station and Transmitter Installation (LongView IP Extender System Shown) Table 2.2: Description of Figure 2.1 Number Description 1 User Station 2 External Power Supply 3 Serial Port 4 Local Peripherals (attached via PS/2 Ports) 5 VGA/DVI Port 6 Speakers 7 Microphone
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14 LongView IP KVM Extenders Installer/User Guide Table 2.2: Description of Figure 2.1 (Continued) Number Description 8 USB Port 9 Transmitter 10 Target Computer 1 3 5 9 2 10 6 7 4 Figure 2.3: User Station and Transmitter Installation (LongView IP VG Extender System Shown) Table 2.3: Description of Figure 2.2 Number Description 1 User Station 8