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®
Palm Pre™ Phone User Guide
www.sprint.com
© 2009 Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
Printed in the U.S.A.
v. 1.0
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Intellectual Property Notices © 2009 Palm, Inc. All rights reserved. Palm, Pre, Synergy, and the Palm and Pre logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft ® group of companies. Exchange ActiveSync Enabled. Facebook is a registered trademark of Facebook, Inc. Google and Google Maps are trademarks of Google, Inc. Amazon, Amazon MP3, and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or i
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Table of Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 ® Your Palm Pre™ Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Wher
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Update the Software on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Copy Files Between Your Phone and Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 2C. Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Make Calls . . . . . . . . . . . . . . . . . . . . . .
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2F. Your Documents and Other Productivity Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Doc View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 PDF View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 2G. Preferences . . . . . .
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Section 4: Your Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 4A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 ® For Current Palm Smartphone Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Protecting Your Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 User Safe
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Welcome ® Your Palm Pre™ Phone ® Your Palm Pre™ phone puts Palm’s new multitasking, gesture-based operating system, the ® Palm webOS™ platform, inside a small, beautiful device with a keyboard that you can slide out whenever you need it. Here are a few highlights of your new phone. Gestures: On your Pre phone, you make calls, move around, and manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more inf
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Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start a chat with Ed in IM, for example, you can continue the same conversation using text messaging—and see it all in the same view. For more information, see “Messaging” on page 217. Universal search: Need to call Ed? Just slide out the keyboard and type ed. If he’s listed in your Contacts, you can get his numbers from the search
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Section 3: Web and Data Services and Other Wireless Connections shows you how to use Web browsing, messaging, and email. It also describes other types of wireless ® connections, such as Wi-Fi and Bluetooth wireless technology. Section 4: Your Resources answers frequently asked questions and shows you what to do if something goes wrong. Section 5: Your Safety and Specifications outlines recommended safety and maintenance guidelines and lists the technical specifications for your Pre pho
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Manage Your Account Online: sprint.com Access your account information. Check minute usage (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other great products like games, ringtones, and more. ® From your Palm Pre™ phone Open Phone and do any of the following: Check
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Sprint Operator Services Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party. Open Phone . Enter 0 and tap . To learn more and to see the latest in products and services, visit Sprint online at sprint.com. 13
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Section 1 Your Setup
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Section 1A Set Up Service In This Section Set Up Your Phone (page 18) Turn the Phone On/Off (page 20) Make Your First Call (page 24) Set Up Your Voicemail (page 25) Create Sprint Account Passwords (page 26) Section 1A: Set Up Service 17 Setup
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Set Up Your Phone Activate Your Phone If you purchased your phone at a Sprint Store: It is probably activated and ready to use. If you received your phone in the mail, and it is a new Sprint account or a new line of service: Your phone is designed to activate once you have completed setup (see “Complete Setup” on page 18). If you received your phone in the mail and you are activating a new phone for an existing number on your account: You need to go online to activate the number on your
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events from your desktop organizer software (see “Transfer Data From Your Computer to Your New Phone” on page 19).) Tip If you don’t see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. What Is a Palm Profile? A Palm profile connects your phone to Palm to get automatic updates, back up your data, and more. These features are in addition to the ones offered to you by Sprint. Setting up a Palm profile is different from setting up email on your pho
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Palm offers the Data Transfer Assistant to do this one-time data transfer. Use of the Data Transfer Assistant is a three-step process: 1. Download the Data Transfer Assistant from palm.com/support to your computer. 2. Connect your phone and your computer using the USB cable, and open and run the Data Transfer Assistant on your computer. 3. On your phone, select where you want your transferred data to be imported: To an online account: You can assign the transferred data to be imported to one
