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See & Share
Conferencing Software™
User guide
D13166 05
March, 2009
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Contents Contents Overview ...............................................................................................................................4 Introducing See&Share Conferencing Software ...................................................................................... 4 What would you like to do? ...................................................................................................................... 4 System Requirements .....................................
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Contents Troubleshooting .................................................................................................................31 Improving a conference’s performance ................................................................................................. 31 Improving performance if you’re the presenter .............................................................................. 31 Improving performance if you’re a participant ..........................................
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Overview Overview Introducing See&Share Conferencing Software See&Share conferencing software is a client/server application that lets you share applications and information with anyone, anywhere in the world. You can use See&Share software to share your desktop, and send email invitations for others to join. Once the conference has started, participants can draw over the desktop to write notes or highlight information. To secure your conference, you can set a password that participants m
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Overview If you have SMART Board software, make sure you have version 7.1.3 or later. Earlier versions of SMART Board software do not support some of See&Share software's features, including drawing or writing on the shared desktop. To download a free upgrade of SMART Board software, visit SMART's website at www.smarttech.com/support/software/index.asp. Getting See&Share Conferencing Software Before you can join or present a conference, you must download the See&Share software client. You
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Overview change the sharing options (if you're sharing your desktop) select from a variety of drawing tools and write over the shared desktop change the viewing options (if you're viewing someone else's shared desktop) change the language used in the See&Share software interface During a conference, participants (but not the presenter) can also press the ALT key to make the menu appear. The toolbar also includes five other buttons: mouse cursor, share desktop, pen, webcam and par
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Overview To leave a conference and exit See&Share software 1. In the See&Share software toolbar, click Menu. 2. Select Exit See&Share. A confirmation dialog appears. 3. Click Yes in the confirmation dialog. See&Share software exits. TM TANDBERG See & Share Conferencing Software User guide Page 7 of 33
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Joining a Conference Joining a Conference Joining a conference from an email invitation When you receive an email invitation to join a conference, the invitation includes a link. You can connect to the server and join the conference by clicking that link. (You can also join a conference directly from See&Share software.) To join a conference from an email invitation 1. Click the link in the email invitation, and then click Run in the File Download dialog box that appears. The See&Sha
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Joining a Conference The TANDBERG See&Share Conferencing Software dialog box appears. 7. Click the conference you want to join, and then click Join. (The conference name is included in the email invitation.) The Join Conference dialog box appears. 8. Type your name and the conference password (if required), and then click OK. The lobby screen appears. NOTE: If the conference isn't password protected, the Password box doesn't appear in the Join Conference dialog box. If the conference is
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Joining a Conference NOTE: If you are the owner of the conference, the confirmation dialog box also asks if you would like to disconnect all other users, effectively ending the conference. 7. Click Yes in the confirmation dialog. See&Share software exits. Searching for a Conference After you've connected to a See&Share server, you can either choose the conference you wish to join from the list, or search for a conference. You can search for conferences by name, owner, or any additional d
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Creating a Conference Creating a Conference Connecting to a See&Share Software Server When you create a conference on a See&Share software server, you become the conference's owner. Owners can control a number of conferencing options throughout the entire conference. Owners enable and disable drawing on the shared desktop, and so on. The owner is not necessarily the participant whose desktop is shared. The person who's sharing their desktop is called the presenter, and, like the owner, th
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Creating a Conference You can share your desktop or invite participants to the conference. You can also wait for others to join the conference and share a desktop. NOTE: The person who created the conference doesn’t have to be the first one to share a desktop. Sending Invitations to Participants Once you've created a conference, you can send email invitations to people you'd like to have join the conference. You can send invitations from the participant list in the lobby screen and fro
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Presenting a Conference Presenting a Conference Sharing Your Desktop Once you've joined a conference, click the Click here to share your desktop link in the lobby screen to begin sharing your desktop. A message, "Preparing to share your desktop," appears briefly, and then the See&Share toolbar and a blue border appear on your screen. NOTE: If you join a conference in which someone else is already sharing their desktop, you see their desktop right away rather than seeing the lobby screen.
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Presenting a Conference decline the request, however.) If you don't want participants to ask to take over sharing, make sure this option isn't selected. Allow others to share their desktops is on by default. NOTE: If you have multiple displays connected to your computer and you're sharing your desktop, you can switch the display that you share by clicking the Switch Monitors button. The Select Sharing Monitor dialog box appears and allows you to switch the display you're sharing. Allow
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Presenting a Conference Viewing the List of Participants (for Owners and Presenters) To view a list of the participants in a conference, click the participant list button . The participant list appears, showing the number of participants, and their names. Your name appears in boldface type. If audio is disabled on the server, only the chat icon appears next to participants' names. NOTE: When no one in a conference is sharing a desktop, you can also see the list of participants in the See
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Presenting a Conference Chatting with Other Participants You can use the chat window in See&Share software's lobby screen or the participant list to broadcast messages to some or all members of a conference. To send a message to all conference participants, type the text you wish to broadcast in the box under the All Users window and click Send. If you wish to only chat with certain members of a conference, click the chat button next to the participant you want to add to your private
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Presenting a Conference If you have multiple private conversations running at the same time and a new message arrives in a conversation that isn't selected, the chat balloon icon appears with horizontal lines. To end a private conversation, click the exit button in the tab you wish to close. When you close a tab, the remaining members of the conversation see a notification that you've left. They're still able to chat privately with each other even if you started the conversation. NOTE
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Presenting a Conference To enable remote control NOTE: This option is available only if the See&Share software administrator enables it on the server. Select Menu > Enable Remote Control in the See&Share software toolbar. OR 1. Select Menu > Options in the See&Share software toolbar. 2. Click the Conference Settings tab. 3. Select the Allow remote control of your desktop check box. The Request Remote Control command appears in the See&Share software Menu for participants. To disable r
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Presenting a Conference After you've dragged the border to the new position, the other participants can see only the area within the border. To share the entire desktop again 1. Hover the mouse over the border until the pointer becomes a horizontal, vertical, or diagonal resize pointer. 2. Double-click the border. The border once again surrounds your entire desktop. Monitoring the Conference’s Performance When you're presenting a conference, an hourglass may appear on the participan
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Presenting a Conference If participants continue to lag behind the conference, you can take steps to improve the conference's performance. TM TANDBERG See & Share Conferencing Software User guide Page 20 of 33
