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DXP, DXP Plus, and FX Series
Digital Communications System
Non-LCD Multi-line Telephone
Station User’s Guide
AW400p
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COMDIAL DIGITECH
OPER0 #
SPKR T/C MUTE
HOLD TAP ITCM
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TRANS
TAP
CONF
SPKR MUTE
HOLD ITCM
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D R E E G T I C I E R D T I S I This user guide is applicable to the DigiTech models 7714S- and 7714X as well as the ** Impression models 2122S-** and 2122X-** non-LCD telephones when used with the fol- lowing digital communications systems: DXP with Software Revision 9C DXP or DXP Plus with Software Revision 11A and later FX Series with Software Revision 12A and later NOTE: “S” in the model number means Speakerphone and “X” means Monitor Tele- phone. CERTIFIED ISO 9001 ANSI-RAB Accredited by th
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GCA70-314 Contents Contents 1 IntroducingtheTelephone .. ... ... ... ... .. 1-1 1.1 Introducing this Guide ........................................ 1-1 1.2 Introducing The Impression Model 2122S......... 1-1 1.3 Introducing The Impression Model 2122X ....... 1-2 1.4 Introducing The DigiTech Model 7714S............ 1-2 1.5 Introducing The DigiTech Model 7714X ........... 1-3 1.6 Using The Speakerphone.................................... 1-3 1.7 Understanding What The Lights Mean .............. 1-
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Contents GCA70-314 7 Using theOtherFeatures ... ... ... ... ... .. 7-1 7.1 Blocking Voice-Announce Calls......................... 7-2 7.2 Diverting Incoming Calls To Another Station... 7-1 7.3 Forwarding Calls................................................. 7-4 7.4 Making A Paging Announcement....................... 7-3 7.5 Listening To a Call Over The Telephone’s Speaker (Group Listening) ................................. 7-4 7.6 Muting Your Telephone....................................... 7-4
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GCA70-314 Introducing the Telephone Introducing the Telephone 1 1.1 Introducing This Guide Congratulations and thank you for using an Impression or DigiTech telephone! Once you have seen all of the options and benefits that your new telephone offers, you will wonder how you ever did your job without it. This guide offers helpful information for using all of the functions of your new telephone and serves as a quick reference guide as well. If you should need more information about a particular fu
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Introducing the Telephone GCA70-314 1.3 Introducing The Impression Model 2122X Monitor Telephone The Impression Monitor Telephone has the same physical appearance as the Impression Speakerphone. Although they look alike, there is one functional difference in the way the telephones operate. The Monitor Telephone includes a speaker that allows you to listen to incoming calls. Although this model also features a microphone, you can only use it to answer a call announce. 1.4 Introducing The DigiTech
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GCA70-314 Introducing the Telephone 1.5 Introducing The DigiTech Model 7714X Monitor Telephone The DigiTech Monitor Telephone has the same physical appearance as the DigiTech Speakerphone. Although they look alike, there is one functional difference in the way the telephones operate. The Monitor Telephone includes a speaker that allows you to listen to incoming calls. Although this model also features a microphone, you can only use it to answer a call announce. 1.6 Using the Speakerphone NOTE: T
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Introducing the Telephone GCA70-314 1.6.1 Speakerphone User Guidelines • Both parties cannot talk at the same time. You must wait for silence out of your loudspeaker before talking. You must stop talking to hear the other party. • Background noise may prevent the sound-activated switches from operating properly. Avoid placing the speakerphone where it will detect sounds from typewriters, keyboards, printers, paging systems, and other equipment. • Speak slightly louder than normal and with a clea
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GCA70-314 Introducing the Telephone • Place the telephone on a hard surface and away from table edges. Do not place the telephone in corners or enclosures. Do not let obstructions come between you and the microphone. Rooms with hard, flat surfaces that reflect sound may affect the sound-activated switches. • If you are using a handset and the other party is using a speakerphone, avoid breathing heavily into your microphone. Avoid other sounds that may affect the distant telephone’s sound-activat
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Introducing the Telephone GCA70-314 1.7 Understanding What the Lights Mean The lights on your telephone indicate the status of lines, features, and intercom. — Next to a Direct Station Select (DSS)/ Busy Lamp Field (BLF) button: Steady red = station is in use. Flashing red = station is receiving a call. Winking red = message-waiting light set for you by station associated with that DSS button. — Next to a line button: Steady green = line is in use at your station. Steady red = line is in use at
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GCA70-314 Introducing the Telephone 1.7.1 Explanation Of Light Patterns The lights on your telephone alert you to different conditions by turning on and off in a certain pattern. You will observe the following light patterns on your speakerphone or monitor telephone: Flashing. The light flashes on and off at equal times (about 1/2 second on and 1/2 second off). Winking. In contrast to flashing, the light goes off for a very short time compared to the time it is on. Fluttering. Afluttering light
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GCA70-314 Answering Calls Answering Calls 2 2.1 Answering Calls • To answer a call that is ringing at your telephone, 1. If the light is flashing orange, lift handset, —OR— if the light is flashing red, press the line button next to it and lift handset. • To answer a call using the speakerphone, 1. Press flashing line or INTERCOM button. • To answer a call that is ringing at any telephone, 1. Lift handset. 2. Press INTERCOM and dial ✳ 4 plus extension number of ringing telephone. • To answer a c
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Answering Calls GCA70-314 • To answer a call that is ringing the loud ringer or night transfer station, 1. Hear ringing. 2. Lift handset. 3. Press INTERCOM. 4. Dial 65 through 68 to select ringing zone (1–4) at the location of the bell, or dial 69 to answer any ringing zone. NOTE: This feature is known as Trunk Access From Any Station (TAFAS). 2.2 Answering A Subdued-Off Hook Voice Announcement (SOHVA) The installer may arrange your telephone to receive a subdued off-hook voice announcement (SOH
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GCA70-314 Answering Calls • To respond non-verbally, 1. If announcing station has an LCD speakerphone, press a pre- programmed RESPONSE MESSAGE button to send message to calling telephone. The message you sent will appear on the LCD of the announcing telephone and will disconnect the call. NOTE: Announcing station must have LCD speakerphone. If announcing telephone is not an LCD speakerphone, the call will immediately disconnect. Non-LCD Station User's Guide 2–3
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GCA70-314 Making Calls Making Calls 3 3.1 Making Calls • To make a call, 1. Lift handset and select line (unless your telephone selects it for you), or select intercom and listen for dial tone. 2. Either dial number, use speed dial feature, use redial feature, or press Direct Station Select (DSS) if making an intercom call. • To access outside line using the line group feature, 1. Press INTERCOM, then dial line group access code: 9 =linegroup 1, 80–89 = line groups 2 through 11, 60–64 = line gro
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Making Calls GCA70-314 • If you have line appearance for a particular line and wish to queue for that line, 1. Note the busy status light (LED). 2. Press INTERCOM. 3. Dial ✳ 6. 4. Press line button. 5. Press SPEAKER. • To answer queuing ring-back, 1. Lift handset and hear dial tone for line. • To cancel queuing before it rings back at your telephone, 1. Lift handset. 2. Press INTERCOM and dial #6. 3. Hang up handset. • If you must enter an account code when making outside calls, 1. Select line.
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GCA70-314 Making Calls 3.2 Using Speed Dial • To dial a speed dial number from a preprogrammed DSS button, 1. Press preprogrammed button. If you programmed the number at the second level of a DSS button, press HOLD before pressing button. 2. When called party answers, lift handset. • To dial personal or system speed dial numbers from your keypad, 1. Dial desired code: 0-9 = personal speed dial number, ✳100–✳599 = system speed dial number. If you are already on a line, press HOLD then dial code.
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Making Calls GCA70-314 • To automatically redial the last dialed number once a minute for 10 minutes, 1. Hang up. 2. Press an installer-programmed AUTOMATIC REDIAL button. 3. Listen for ringing or busy tone over the speaker. 4. When called party answers, lift the handset (you must do this to disengage the redial feature). 3.4 Making A Subdued Off-Hook Voice Announcement (SOHVA) • To make a SOHVA announcement using the preprogrammed SOHVA button, 1. Make intercom call and hear busy tone. 2. Decid
