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726+,%$ Telecommunication Systems Division
Digital Business Telephone Systems
DK Admin/DK Backup
Release 4
User Guide
March 1999
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© Copyright 1999 Publication Information Toshiba America Information Systems, Inc. Toshiba America Information Systems, Inc., Telecommunication Telecommunication Systems Division Systems Division, reserves the right, without prior notice, to revise All rights reserved. No part of this manual, covered by the copyrights this information publication for any reason, including, but not limited hereon, may be reproduced in any form or by any means—graphic, to, utilization of new advances in the
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Contents Introduction Organization..........................................................................................................................................vii Conventions..........................................................................................................................................viii Screen Variations...........................................................................................................................viii Related Documentation....
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DOS Only PC from CD-ROM........................................................................................................ 21 DOS only PC from Floppy Disks...................................................................................................21 Step 5: Run DKBackup Program ........................................................................................................ 22 Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.0.......................................
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Speed Dial Programming Section ......................................................................................................... 68 System Speed Dial Numbers .......................................................................................................... 68 Station Speed Dial Numbers........................................................................................................... 69 ACD Administration ....................................................................
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Direct Connection to Strata DK .......................................................................................................... 130 Connection to Strata DK Via Toshiba Data Interface Units...................................................................................................................... 131 Customer Dialer Setup.................................................................................................................. 131 To Make Connection ...................
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Introduction This User Guide introduces you to the DKAdmin/DKBackup programs (previously called 280Admin/280Backup) which support the Strata DK14, DK16e, DK40 and DK424 digital telephone systems. Note DKAdmin/DKBackup Release 4 software supports Strata DK14, DK16e, DK40, DK280 and DK424 systems. It guides you step-by-step to mastering the few simple procedures that enable you to fully utilize DKAdmin/DKBackup. With this accomplished, you will find DKAdmin/DKBackup to be invaluable tools. Or
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Conventions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ♦ Appendix B – DK424 RCTUE/F Upgrade Using DKAdmin ♦ Appendix C – Considerations for Upgrading DK Systems to DK424 Release 4.0 ♦ Index Conventions This guide uses the following conventions: Note Elaborates specific items or references other information. Within some tables, General Notes apply to the entire table and numbered Notes apply to specific items. Important! Calls attention to important instr
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––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Related Documentation Related Documentation The following documents can be used to reference more information about the Strata DK systems. ♦ Strata DK Programming Manual provides all instructions necessary to program the system and system record sheets. ♦ Strata DK Installation & Maintenance Manual provides installation instructions for configuring and installing the Strata DK14, DK16e, DK40 and DK424. It also includes
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How To Use This Manual ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DKAdmin/DKBackup x
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The Grand Tour 1 Important! ● DKAdmin/DKBackup support all releases of the Strata DK14, DK16e, DK40, DK280, and DK424 (all processors). This guide refers to these systems as Strata DK systems. ● DKAdmin/DKBackup programs do not support Strata DK8, DK16, or any DK24/56/96 releases. The Toshiba Strata DK systems are powerful, state-of-the-art modular digital key/hybrid/PBX telephone systems offering customers outstanding performance and flexibility. The advanced technology behind the Strata DK
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Basic Operations ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ♦ Voice mail message waiting ID codes ♦ Station and system speed dial memos ♦ Station and system LCD messages ♦ Station feature options ♦ CO line to station ringing and access assignments ♦ Flexible button assignments ♦ Directory number call forward status (Release 3 or above) ♦ Directory number message waiting status (Release 3 or above) ♦ ANI/Caller ID lost call telephone numbers (Release 3 or abov
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–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Basic Operations The table below lists the options for each menu. A check mark (✓ ) appears next to the functions which are available on that menu: Table 1 Main Menu Options Main Menu DKAdmin DKBackup File Menu Select Customer Select a customer for whom you wish to program or update Strata ✓✓ DK system data. Maintain Customer File Create a new customer or update an existing customer’s basic file ✓✓ information. Dia
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Screen Conventions –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Table 1 Main Menu Options (continued) Main Menu DKAdmin DKBackup Distributed Hunt Group Administration ✓ Maintain Distributed Hunt Group assignments. E911/CAMA Trunk Programs (R4 Only) ✓ Maintain E911/CAMA trunk assignments. ISDN Programs (R4 Only) ✓ Maintain ISDN program assignments. Call Forward Assignments ✓ Maintain call forward assignments. Backup/Restore Data ✓✓ Backup, restore and/or upgrade S
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–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Screen Conventions ♦ Find feature: Many of the screens in the DKAdmin/DKBackup programs have a Find feature for customer IDs, program numbers, or port numbers. To use the feature, highlight the number field you are searching (e.g., program number) and type the desired number. The DKAdmin/DKBackup programs move the highlighter to the field requested. If the number you have entered is incorrect, the program displays a
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Screen Conventions –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DKAdmin/DKBackup 6
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Installing DKAdmin 2 Step 1: Check System Requirements For optimum performance, run DKAdmin on a personal computer with the following minimum specifications: ♦ IBM-compatible Pentium® personal computer ♦ 100MB or larger hard drive ♦ CD-ROM or 3.5" 1.44KB high-density floppy drive Note DKAdmin software is distributed on a CD-ROM disk. Installation can be performed using the CD-ROM disk or from floppy disk(s) copied from the CD-ROM DKAdmin install program. ♦ VGA or SVGA monitor preferred ♦ 4MB
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Step 2: Power Up DKAdmin PC ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ● From C:\280ADMIN\Data, type del *.ntx and press Enter. ● From C:\280ADMIN\XXX.DK, type del *.ntx and press Enter. ● Run ReIndex Files under Options/System Utilities Menu each time before you start to use DKAdmin. ● Always exit DKAdmin before you turn your computer off. Step 2: Power Up DKAdmin PC Note The DKAdmin Hardware Key must be installed on the PC LPT1 port, to enable the DKAdmin program to
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––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 3: (Optional) Make Installation Floppy Disks Step 3: (Optional) Make Installation Floppy Disks From Windows If you wish to install DKAdmin on a PC that does not have a CD-ROM, you will need to make installation floppies from a PC that has a CD-ROM. You can make installation disks that install the program using a Windows application (this works on all PCs with Windows 3.x, 95, 98 or Windows NT) or you can make DOS only installation dis
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Step 4: Install DKAdmin ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 4: Install DKAdmin DKAdmin is a DOS application program that can be installed and run in either DOS or as a Windows DOS session. CAUTION! If any earlier DKAdmin (280Admin) release is already installed on the PC, do not delete it; install DKAdmin Release 4.XX over the existing DKAdmin (280Admin) version as described below. DKAdmin is always installed in the 280Admin directory, overwriting th
