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SoundStation2
USER GUIDE / ADMINISTRATOR GUIDE
AVAYA 2490
User Guide and
Administrator Guide
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IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. • Read and understand all instructions. this spark could ignite heavy concentrations of gas. • Follow all warnings and instructions marked on the equipment. • Never push objects of any kind into the SoundStation2 Avaya through housing slots • Installation must be performed in accordance as they may to
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Table of Contents Thank You ............................................. 5 Overview .............................................. 5 Parts List ............................................... 6 System Compatibility ............................... 7 Setting up SoundStation2 Avaya ............... 7 Features ................................................ 9 LED Indicators ......................................................................................... 9 Buttons ..........................
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Table of Contents Short Silences, Echoes, or Clipped Speech ................................................ 23 Physical Damage ................................................................................... 23 For Best Performance ............................................................................ 23 LCD Messages ....................................................................................... 24 Administrative Setup - Overview ............ 26 Passcode ......................
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Thank You Thank you for choosing the Polycom Be sure to verify with your System SoundStation2 Avaya. This confer- Administrator that your network ence phone can be connected directly is prepared for configuring your to DEFINITY and System 75/85 digi- SoundStation2 Avaya telephone. tal ECS telephone systems. There is Lastly, it is important that you read no need for analog terminal adapters, the Parts List, and the Safety Notices analog lines or analog line cords to section in this guide
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Connection Diagram Parts List The following items are included in If you are missing any items, please your SoundStation2 Avaya package. contact your SoundStation2 Avaya Check this list before installation to reseller. ensure that you have received each item. SoundStation2 Avaya Console Console to Interface Module Cable Network Cable Interface Module RJ11 to RJ45 Adapter Cables (Additional adapters supplied in some countries.) Extension microphones (Sold as an accessory.) Power Adapte
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System Compatibility SoundStation2 Avaya is compatible Connection Requirement: Requires with any DEFINITY digital voice port standard DEFINITY wall jack. RJ45/ that supports the 6400, 7400 or 8400 RJ11 adapter cables are included for series phones (with the exception of your convenience. the CallMaster series.) Setting up SoundStation2 Avaya 1. Insert the short Network Cable into the SoundStation2 Avaya Interface Module jack marked with the Net- work icon ( ). Plug the other end into the
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3. Plug the other end into the slot under the SoundStation2 Console as illustrated. Then thread the cable through the channels on the underside of the console as shown at right. 4. Plug the Power Adapter Cable into the Interface Module jack marked then plug the Power Adapter into the electrical outlet. ► The first time the SoundStation2 Avaya is powered up and con- nected to the network through the Interface Module, it will run a brief self-test and synchronize itself with your tel
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Connection Diagram Features LED Indicators The LEDs located on the top of your SoundStation2 Avaya indicate the current status of your conference phone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold. Buttons Scroll Menu Navigate up or down Displays a menu through displayed lists. of settings and options. Exit Select Exits from current screen Choose a menu item. to previous menu. Volume Soft Keys Use th
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Using SoundStation2 Avaya Placing a Call SoundStation2 Avaya allows you to place a call over a digital line. Several methods are available to initiate a call. Direct Dial Indirect Dial 1. To obtain dial tone, press the 1. From the Ready screen, dial the key. desired number. 2. Dial the desired number. 2. Press the key or the SEND soft key to make the call. SEND ► If you make a mistake entering the telephone number, press the OR
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Call Hold 5551212 15555552222 ►To place a call on hold, press the English 00:01:15 HOLD soft key. The LEDs on the HOLD top of your SoundStation2 Avaya 5551212 will blink red. 5551212 15555552222 ►To resume a call, press the RESUME HOLD English 00:01:15 soft key. German RESUME HALTE N 5551212 5551212 5551212 Call Mute 15555552222 15555552222 Spanish HALTEN 00:01:15 German ► To mute a call, press the mute b English ut- 00:01:15 ESPERA WEITER ton . The LEDs on the top HOLD of your SoundStati
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Ringer Volume Adjustment When the SoundStation2 Avaya is in Ready state or on hook, press the Volume buttons to adjust the ringer volume. Dial Tone Volume Adjustment When the SoundStation2 Avaya is off hook, press the Volume buttons to adjust the dial tone volume. Speaker Volume Adjustment During an active call, press the Volume buttons to adjust the speaker volume. Display Contrast 1. Press the Menu button and choose Settings. SETTINGS 2. Cycle through the options using PHONE BOOK the S
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Ring Type 1. Press the Menu button and choose Settings. 2. Cycle through the options using SETTINGS the Scrolling buttons and PHONE BOOK choose Ringer Type, and then THIS PHONE press the Select button . BRIDGE SETUP 3. Sample the ring types by press- ing the Scrolling buttons or RINGER TYPE the ← and → soft keys. Classic 4. Press the SAVE soft key or Select button to apply the SAVE selected ringer setting or the Exit button to cancel this change. Backlight The SoundStation2 Avaya’
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Language SoundStation2 Avaya allows you to select your preferred language for the phone to use when dis- playing information. To change the language setting: 1. Press the Menu button and choose Settings. SETTINGS 2. Cycle through the options using PHONE BOOK the Scrolling buttons and THIS PHONE BRIDGE SETUP choose Language, and then press the Select button . 3. Cycle through the available lan- SETTINGS guages by pressing the Scrolling BACKLIGHT buttons or the ← and → soft LANGUAGE keys
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Special Audio Mode This feature allows you to take advantage ►The Phone Book can be viewed dur- ing a call with a mobile phone. Calls of the SoundStation2 Avaya’s speaker may not be placed via the Phone Book and microphones. For example, if you while connected. were in a call on your mobile phone, you ►A mobile phone cannot join a call in could connect your mobile phone to the progress on SoundStation2 Avaya. SoundStation2 Avaya and use its speaker and microphones to continue your con
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OR 2. Press the Conference button 1. Press the HOLD soft key to place and enter the number you the first call on hold. wish to call. You may use the Redial or Direct Dial method. Conferencing features, including the number of parties that can be conferenced vary by ECS/Definity system. Check with your System Administrator if you are unsure about the conferencing services provided. Bridge Soft Key You may program the telephone number of The SPEED DIAL soft key will not your preferred
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Editing the Bridge soft key: 1. Press the Menu button , SETTINGS choose Bridge Setup using the PHONE BOOK Scrolling buttons , and press THIS PHONE the Select button . BRIDGE SETUP 2. Choose Edit Soft Key, press the Select button and enter the new soft key label using the dial pad. The first six characters will display. ► If you make a mistake entering the soft key label, use the
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Quick selection in a list: Name or Company list. Press a numeric Speed Dial list. Press a numeric key to key that corresponds with the let- select the corresponding entry. For ter that the name or company name example, pressing 2 would select entry begins with. For example, pressing 02, and pressing 23 would select entry 3 repeatedly will provide you with 23. names that begin with D, E, F, and 3. 02 Chris R 03 Matt Smithe Dennis Gray 04 Andrew Adams Derek Brown SORT NEW DIAL Donald
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Editing an entry: 1. Choose the entry you wish to edit and press the Select button . 2. Press the CHANGE soft key. Using 23 Charles White the Scrolling buttons , select 5555559876 the field you wish to edit. 3. Using the alphanumeric keys on CHANGE REMOVE DIAL the dial pad, make changes. 4. Press the SAVE soft key. You can accept the current speed dial number assigned to the entry or you can choose another speed dial number by using the Scrolling buttons or the dial pad. 5. Press the
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Auxiliary Audio Port SoundStation2 Avaya offers an auxiliary audio port that allows external devices to connect to the conference phone. A typical example is to record conference call audio by connecting an external recording device. 1. Connect an external recording device, such as a cassette tape re- corder, via the auxiliary jack on the interface module. The auxiliary jack is marked AUX I/O. 2. Press the Menu button and choose Settings. 3. Choose Aux Audio and press the Select but