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Carrier VoIP
Nortel IP Phone WLAN Handset
User Guide (CICM)
Release: CICM 10.1
Document Revision: 04.01
www.nortel.com
NN10042-116
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Carrier VoIP Release: CICM 10.1 Publication: NN10042-116 Document status: Standard Document release date: 4 July 2008 Copyright © 2008 Nortel Networks All Rights Reserved. Printed in Canada, the United States of America, and the United Kingdom LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The
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3 . Contents New in this release 9 Features 9 Other changes 9 Overview 11 IP Phone 221x handset controls 11 IP Phone handset description 12 IP Phone handset controls 18 IP Phone handset display 19 Power off 20 Standby states 20 Active/off-hook state 20 Active/idle state 20 Error state 21 Active call state 21 Push-to-talk state 21 IP Phone handset modes of operation 21 Active 21 Active Idle 22 Config Menu 22 Error 22 Handset Switchover 22 Message Alert 23 Push-to-talk (PTT) 23 Standby 23 IP Phone
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4 WLAN Charger 29 Firmware for the WLAN Handset 6100 Series 29 CICM menu system 33 CICM main menu 33 Logoff 34 Audio 34 Language 34 User 35 History 35 Diagnostics 35 IP Phone WLAN handset menus 37 Function key menu 37 User Option menu 38 Turn the handset on and off 41 Turning on the handset 41 Turning off the handset 42 Logging on 43 Logging off 45 Using the Audio menu 47 Using the main menu 49 Use the CICM Feature menu 51 Navigating the Feature menu 51 Using the Assign menus 52 Labeling a featu
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5 Making a call using a headset 67 Answering a call using a headset 67 Making a call using a line 67 Answer a call 69 Answering a call 69 Answering a call while using a headset 69 Call Waiting 70 Ending a call 71 While on an active call 73 Place a call on hold 73 Retrieve a call on hold 74 Call Park 74 Transfer a call 75 Connect calls using Call Join 76 Set up a Conference call 76 Mute a call 77 Unmute a call 77 Record Caller Number 78 Trace a malicious call 78 While away from your desk 79 Call
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6 View firmware information 103 View Terminal Type 103 Enter text using the dialpad 105 Use the CICM Directory 107 Navigating the directory 107 Adding an entry to the directory 108 Editing a directory entry 109 Deleting a directory entry 109 Making a call using the Directory 110 Additional Call Features 111 Call Charge 111 Enhanced Override 113 Forced Camp-on 114 Privacy Release 114 Push-to-talk 115 Using the Battery Pack 119 Low battery indicator 120 Removing the battery pack 120 Inserting a ba
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7 Change the Keypad Autolock 94 Select Ring Cadence 96 Select Ring Tone 97 Select Ring Volume 98 Select Vibrate Cadence 99 Select Ring Delay 99 Charge a call before dialing a call 111 Charge a call in progress 112 Charge a call when transferring a call 112 Charge a call during a conference call 113 Initiate a PTT call 115 Initiate a PTT option 115 Procedure steps 121 Single Desktop Charger 125 Dual Desktop Charger 125 Quad Desktop Charger 126 Carrier VoIP Nortel IP Phone WLAN Handset User Guide
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8 Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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9 . New in this release The following sections detail what is new in Nortel IP Phone WLAN Handset User Guide (CICM), (NN10042-116) for release CICM 10.1. • "Features" (page 9) "Other changes" (page 9) Features There were no feature changes made to this document. Other changes There were no other changes made to this document. Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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10 New in this release Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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11 . Overview This document describes the Nortel IP Phone 2210 Series and 6100 Series wireless handsets. The 2210 Series consists of the Nortel IP Phone 2210, 2211, and 2212. The 6100 Series consists of the Nortel IP Phone 6120 and 6140. These wireless handsets bring Voice over Internet Protocol (VoIP) to the work environment through the WLAN IP Telephony Manager 2245 server. These handsets access Centrex IP Client Manager (CICM), which uses Internet Protocol (IP) telephony to integrate voice an
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12 New in this release Table 1 221x handset controls Control Meaning Soft keys Soft keys provide access to all Centrex IP Client Manager (CICM) menus and services. Two rocker switches (soft keys), located immediately below the display area, provide the means to select menu items and perform operations. Power on/start call Press to activate the handset and enter the active/on-hook state. Power off/end call Press to deactivate the handset and return to the idle (power save) state. Dialpad A standa
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IP Phone handset description 13 four soft keys — four programmable layers, accessed through the More key five fixed keys — power on/start call — power off/end call — FCN — LINE — Menu (available on WLAN Handset 2210 Series only, the WLAN Handset 6100 Series uses the Navigation keys) six call processing keys — Hold — Goodbye — Directory — Inbox — Mute — Outbox headset controls headset jack push-to-talk radio control (available on WLAN Handset 2211, 2212, and 6140) microphone jack (a
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14 New in this release Figure 1 IP Phone 2210 handset Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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IP Phone handset description 15 Figure 2 IP Phone 2211 handset Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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16 New in this release Figure 3 IP Phone 2212 handset Figure 4 IP Phone 2210 Series Navigation keys Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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IP Phone handset description 17 Figure 5 IP Phone 6120 handset Figure 6 IP Phone 6140 handset Carrier VoIP Nortel IP Phone WLAN Handset User Guide (CICM) NN10042-116 04.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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18 New in this release IP Phone handset controls The following table provides a brief description of the Nortel IP Phone 2210, 2211, 2212, 6120, and 6140 wireless handset controls. See Table 2 "IP Phone handset controls" (page 18) . Table 2 IP Phone handset controls Control Meaning Softkeys WLAN Handset 2210 Series: Softkeys provide access to all Centrex IP Client Manager (CICM) menus and services. Two rocker switches (softkeys), located immediately below the display area, provide the means to s
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IP Phone handset display 19 Table 2 IP Phone handset controls (cont’d.) Meaning Control Depending on the presence of an optional messaging application, the FCN key can also provide message browsing functionality. LINE Provides access to the User Option menu: Ring Type, Noise Mode, Alias IP Address, Current IP Address, Extension, Current Call Server, Terminal Type. Line emulates the feature keys on an i2004 desktop. Features activated by Line are locally programmed and may or may not be available
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20 New in this release Figure 7 IP Phone 2210 Series display area Power off The handset is turned off. In this state, the handset is not registered with the call server. Press the Power Off/End Call key for 2 seconds to change to this state. In this state, you can recharge the battery pack. Standby states In this state, the handset is online, but it is inactive. The handset is still in communication with the call server, can receive calls, and can access the User Option menu, but the handset con
