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Polycom RAS200A
Administrator’s Guide
Version 1.0.0
August 2006
P/N 3725-18101-001B
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Trademark Information Polycom®, the Polycom logo design, SoundStation®, SoundStation VTX 1000®, ViaVideo®, ViewStation®, and Vortex® are registered trademarks of Polycom, Inc. Conference Composer™, Global Management System™, ImageShare™, iPower™, MGC™, PathNavigator™, People+Content™, PowerCam™, Pro-Motion™, Siren™, StereoSurround™, Visual Concert™, VS4000™, and VSX™ are trademarks of Polycom, Inc. in the United States and various other countries. All other brand and product names are trade
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Contents Contents About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Documentation Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -v Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -v Contacting Polycom Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . -vi 1 Overview of Polycom RAS200A . . . . . . . . . . . . . .
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Administrator’s Guide Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 iv
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About This Guide This document, Polycom RAS200A Administrator’s Guide, describes how to configure, maintain, and troubleshoot errors for the Polycom RAS200A server. Documentation Resources In addition to this guide, the available documentation that describes the Polycom RAS200A server includes: • Polycom RAS200A Getting Started Guide • Deployment Guide • Alcatel OmniPCX Enterprise User’s Guide Conventions This guide follows these conventions: • Boldface indicates an action that you perform
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Polycom RAS200A Administrator’s Guide Contacting Polycom Technical Support For additional help, contact your Polycom Administrator or Polycom Technical Support at one of the following: • 1-800-POLYCOM • 408-474-2050 • techsupport@polycom.com vi
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1 Overview of Polycom RAS200A The Polycom RAS200A server provides a video conferencing management application that enables video communications in point-to-point and multipoint video conferences. Features and Capabilities The Polycom RAS200A has the following features and capabilities • Registration, maintenance, and management of VSX and PVX video endpoints. • Registration, maintenance, and management of MGC devices, to enable multipoint video conferences. • Video conference creation, modi
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Administrator’s Guide 1 - 2
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2 Configuring the Polycom RAS200A This chapter describes how to configure the Polycom RAS200A. Logging In You access the Polycom RAS200A through Microsoft Internet Explorer. To access the Polycom RAS200A 1. Launch Internet Explorer. 2. Type the IP address of the system in the Address line, and press Enter. For example: http://YOUR_SERVER’S_IP_ADDRESS To log in to the Polycom RAS200A >> Enter the Administrator’s password, and click Login. The default password is admin. To download documentation
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Administrator’s Guide Figure 2-1 Login Screen To log out of Polycom RAS200A >> Click the red arrow, , in the upper-right corner of the screen. Entering Licensing Information The Polycom RAS200A server includes a trial license for 50 seats, which allows you to start using the product immediately. The trial license is valid for up to 60 days, starting with the date of first time setup. In addition, you receive one or more license certificates, according to your order. You must activate each l
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Configuring the Polycom RAS200A 7. When the license number appears, record it. __________-__________-_________-___________ __________-__________-_________-___________ To enter the license number in Polycom RAS200A 1. Go to System Setup > Licensing. 2. On the Licensing screen, enter the new license number and serial number, and click Update. The license number appears in the list. Figure 2-2 Licensing Screen Changing the Password Make sure you change the administrative system password after
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Administrator’s Guide Figure 2-3 Change Password Screen Viewing or Changing Profiles The Polycom RAS200A uses a profile to create conferences on the MGC and can create a profile automatically when you add an MGC to the Polycom RAS200A. Note: You can only view or change the profile name. To view or change the current profile name 1. Go to System Settings > Profiles. The current profile name appears in the Profiles screen. 2. In the Profiles screen, enter the name of the new profile in the Prof
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Configuring the Polycom RAS200A Figure 2-4 Profiles Screen Changing System Settings You can modify Polycom RAS200A system settings. To change Polycom RAS200A settings 1. Go to System Setup > System Settings. 2. On the System Settings screen, enter required changes and click Update. Figure 2-5 System Settings Screen Note: If you change the IP address, the system requests that you restart the Polycom RAS200A. 2 - 5
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Administrator’s Guide In this screen, you specify the following information: Item Description System Name Defines the NetBIOS name of the Windows server. Must be between 6 and 16 characters long; dashes and underscores are valid characters. IP Address Defines the static IP address of the server. Subnet Mask Defines the network’s subnet mask for the server’s IP address. Default Gateway Defines the static IP address of the server’s gateway. DNS Server Defines the static IP address of the DNS
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Configuring the Polycom RAS200A Figure 2-6 List of MGC Devices Screen 2. Click Add. The Add Device screen appears. Figure 2-7 Add Device Screen 3. In the Device Name field, enter the name of the MGC. 4. In the IP Address field, enter the IP address of the MGC controller. 2 - 7
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Administrator’s Guide 5. In the Admin User ID field, enter the administrative user’s login ID for the MGC. 6. In the Password field, enter the password of the administrative user for the MGC. 7. In the Priority drop-down list, select High, Medium, or Low. The priority specifies the order of MGCs to use when you have multiple MGCs. Five is the lowest priority; zero is the highest priority. 8. Click Update. 9. Repeat steps 7 through 13 to add multiple MGCs. Editing MGC Devices You can change
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Configuring the Polycom RAS200A Deleting MGC Devices When you no longer use a specified MGC, you can delete it from your network. To delete MGC devices 1. Go to Directory Setup > Devices. 2. In the List of Devices screen, select the device you want to remove and click Delete. A confirmation message asks whether you want to delete the selected item. 3. Click Yes to confirm the deletion or No to cancel your request. 4. If you click Yes, the List of MGC Devices screen updates to remove the sel
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Administrator’s Guide 2 - 10
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3 Maintaining the Polycom RAS200A This chapter describes how to maintain the Polycom RAS200A server. Shutting Down the Server If you need to shut down the Polycom RAS200A system, turn off the power with the button on the front panel or use remote access to shut down the server gracefully. Rebooting the Server You can reboot the server. Note: You should only restart the server when a fatal error has occurred. To restart the server 1. Go to System Settings > Maintenance. The Maintenance screen
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Administrator’s Guide 2. Click Reset Server. A confirmation message appears asking whether you want to reboot the server. The following warning message appears. Figure 3-2 Warning Message 3. Select Continue. The system automatically reboots. Downloading Log Files You can download log files to send to Polycom Technical Support for troubleshooting purposes. To download log files 1. Go to System Settings > Maintenance. The Maintenance screen appears. 2. Click Download Logs. 3. When the File Down
