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Administrator’s Guide
for ViewStation EX,
ViewStation FX, and VS4000
Release 6.0
March 2004 Edition
3725-21650-001/A
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Trademark Information Polycom®, the Polycom logo design, ViewStation®, and Vortex® are registered trademarks of Polycom, Inc. ™ ™ ™ ™ ™ Global Management System , Siren 14, PowerCam , Pro-Motion , and Visual Concert are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and patents pending held by Polyco
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Contents Chapter 1 - Introducing the ViewStation EX, ViewStation FX, and VS4000 Systems Key Features ............................................................................................................................................1-2 Breakthrough Video Quality ..........................................................................................................1-2 Industry-Leading Audio Quality ......................................................................................
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V.35/RS-449/RS-530 Network Interface Module ............................................................. 2-15 Additional Microphone Pod ........................................................................................................ 2-16 Visual Concert FX .......................................................................................................................... 2-16 Document Camera or Other Additional Camera ................................................................
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Configuring Data Conferences and Streaming Calls .......................................................................4-13 Configuring Data Conferences ....................................................................................................4-13 Configuring and Starting Streaming Calls .................................................................................4-13 Designing General System Behaviors ...............................................................................
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How to Contact Technical Support .................................................................................................... 7-25 By Telephone .......................................................................................................................... 7-25 By Internet ............................................................................................................................... 7-25 Chapter A - Installation Notes Predeployment Planning .....................
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About this Guide The Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000 is for administrators who need to: Learn about and set up the system hardware Configure the system for use in your network environment Customize the behavior and appearance of the system for easy and efficient use Obtain information about calls made by the system, and gather network usage and performance data Troubleshoot any issues that occur with the system Other available documents include:
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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000 viii www.polycom.com/videodocumentation
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1 Introducing the ViewStation EX, ViewStation FX, and VS4000 Systems Your Polycom video conferencing system is a state-of-the-art visual collaboration tool. With crisp, clean video and crystal-clear sound, your system provides natural videoconferencing interaction through the most advanced video communications technology. This chapter describes the standard and optional hardware components available for your system and how to install them. If you need additional information, refer to the do
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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000 Key Features Breakthrough Video Quality ❑ Best for low bandwidth calls — The newly-supported H.264 standard provides twice the video quality of H.263 in calls that use lower line rates. ❑ Best for high bandwidth calls — Polycom’s own standards-based Pro-Motion™ 50/60 fields per second video provides television-like quality in high bandwidth calls. Industry-Leading Audio Quality ❑ Customizable audio sources — You can connect
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Chapter 1 - Introducing the ViewStation EX, ViewStation FX, and VS4000 Systems Additional Security Features ❑ Control remote access — The local administrator can specify which remote management interfaces can be used — FTP, Telnet, SNMP, or the ViewStation web interface. The local administrator may choose not to allow remote management. ❑ Connect encryption equipment to the system — Add the optional Serial V.35/RS-449/RS-530 Network Interface Module to support V.35, RS-449, and RS-530 devic
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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000 ❑ High resolution data collaboration — You can use the optional Visual Concert FX to share content from your computer at up to 1280 x 1024 resolution, while your system continues to send live video from your site. ❑ Call streaming — Multicast your conference to additional viewers via the web interface. Enhanced User Experience ❑ New remote control design — Navigate through the configuration screens and place calls easily us
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Chapter 1 - Introducing the ViewStation EX, ViewStation FX, and VS4000 Systems ❑ POTS connectivity — The ViewStation EX, ViewStation FX, and VS4000 systems can be connected to analog telephone networks. ❑ Mixed multipoint calling — ViewStation EX, ViewStation FX, and VS4000 systems can place multipoint calls that include both IP and ISDN sites. Remote Management ❑ Address Book Utility — Maintain system address books easily with the enhanced Address Book Utility. You can add entries and save t
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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000 Standard System Components This section describes the standard components that come with ViewStation EX, ViewStation FX, and VS4000 systems. The models differ somewhat in their standard components, as noted in the descriptions of the components. In addition to the standard components, you can connect optional items to enhance your videoconferences. These are described in the next section, Optional System Components on page
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Chapter 1 - Introducing the ViewStation EX, ViewStation FX, and VS4000 Systems Main Camera The ViewStation EX and ViewStation FX come with an integrated main camera. ™ Polycom recommends the Polycom PowerCam as the main camera for the VS4000 because the system uses a single connector for camera power and video, camera control, and the camera’s integrated infrared remote control receiver. The VS4000 system can also use a Sony EVI-D100 (NTSC) or EVI-D100P (PAL) camera as its main camera. The e
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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000 Hardware Kit The hardware kit that comes with the system includes: Item System Description Cable ties and cable tie ViewStation EX (2) For keeping the system’s cables mounts ViewStation FX (2) from becoming entangled VS4000 (4) Disks of hook-and-loop ViewStation EX For securing the ViewStation EX or material ViewStation FX ViewStation FX set-top unit to the top of a monitor Vinyl feet ViewStation EX For stabilizing the set-t
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Chapter 1 - Introducing the ViewStation EX, ViewStation FX, and VS4000 Systems Cable Name System Description Microphone pod cables ViewStation EX, Cables with brown RJ-11 ViewStation FX, connectors that connect to VS4000 microphone pods. Telephone cable ViewStation EX, Pink cable that connects to the ViewStation FX, POTS line (in approved countries VS4000 only). S-Video cables ViewStation EX, Cables with yellow 4-pin mini-DIN ViewStation FX connectors for connecting to Original VS4000 mon
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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000 Cable Name System Description Serial port cable VS4000 Cable with black (for ViewStation EX and FX) or purple (for VS4000) DB-9 connectors that connects to a touch panel or other RS-232 device. Audio cable VS4000 Cable with red and white RCA connectors for connecting to the main monitor’s audio inputs or to an external audio system. Mixer cables Enhanced VS4000 Cables with mini-Phoenix connectors that connect to a Poly
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Chapter 1 - Introducing the ViewStation EX, ViewStation FX, and VS4000 Systems Optional System Components This section describes the components that you can purchase as an option with a ViewStation EX, ViewStation FX, or VS4000 system. Network Interface Modules These network interface modules are available for the ViewStation EX, ViewStation FX, or VS4000 system: Network Interface Module System Description Quad BRI ViewStation EX, Allows you to connect to an ISDN ViewStation FX, network usin
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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000 Visual Concert FX The Visual Concert FX lets you share content from your computer during calls and, if you need to make a presentation, it also lets you connect a projector or a VGA monitor. You can use the Visual Concert FX with the ViewStation EX, ViewStation FX, and VS4000 system. The Visual Concert FX has dual stream capability, so you can display video and graphics at both the near and far sites, with video on one moni
