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Portable Printer
User's Manual
Part No. UMAN-EN2+ Rev.G, March, 2003
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Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation. Product Improvements Since continuous product improvement is a policy of Zebra Technolo
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CONTENTS Introduction ................................................................... O-1 Printer Specifications ................................................... O-2 Physical ......................................................................... O-2 Environmental ............................................................... O-2 Printing Characteristics ................................................. O-2 Communications Interface ............................................ O-2 Commu
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Communicating to the Printer ................................... O-20 Cable Communications ............................................... O-21 IR Communications ..................................................... O-22 Bluetooth™ Networking Overview .............................. O-23 APPENDIX A Interface Cables .............................................................A-1 APPENDIX B Media Supplies...............................................................A-4 APPENDIX C Maintenance S
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Operation Section
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INTRODUCTION The Encore™2 Portable Printer is the latest development in direct ther- mal printing technology from Zebra Technolo- gies Corpora- tion. This por- table printer is ideally suited to print shelf labels, tickets, price change stickers, receipts, linerless labels and any other mobile application where on-site printing ENCORE™2 PRINTER is required. Integrated battery status and hardware diagnostics circuits, as well as its compact size, make the Encore 2 ideal for mobile printing. The
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. PRINTER SPECIFICATIONS Physical Height: 5.1" (130 mm) Width: 4.0" (102 mm) Depth: 3.12" (79 mm) Weight: 1.3 lbs. (.58 kg) with batteries/ no media Environmental Operating temperature: 14° to 104°F (-10° to 40°C) Storage temperature: -4° to 140°F (-20° to 60°C) Relative humidity: 95% non-condensing The Encore 2 automatically compensates for head temperature when printing. The printer has protection circuitry to prevent damage due to excessive print head temperatures. Printing Characteristics P
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Communications Protocol The Encore 2 supports RTS/CTS (hardware) and XON/ XOFF handshaking protocols to synchronize with the host terminal. The handshaking protocol and the baud rate is programmable. The default communications parameters are: Handshaking = RTS/CTS Baud Rate = 9,600 Parity = None Data Bits = 8 Stop Bits = 1 Pin Assignments The following are the pin assignments for the 8-pin DIN RS232C serial connector. Pin Pin Signal Signal Number Name Type Description 1 RXD input Receive Data
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Media Type •Paper Labels •Synthetic Labels •Plain paper •Tags •Two-part thermal receipts • Linerless labels (on linerless models only) Media Handling Media Width: Max. 2.12" (54 mm) Min. 1.0" (25 mm) Maximum Print Width: 1.9" (48 mm) Media Core Size: .75" (19 mm) •Adjustable stock width •Easy stock loading system •Automatic label peeler •Optional label present sensor Software Features •Vertical or horizontal printing • Left, right, or center justification •Scale to fit • Concatenation • Line pri
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Formats • 25 Resident fonts •Optional international character fonts • Flash memory for down-loadable programs, label formats, fonts and graphics • Fully scalable fonts •Built-in graphics support Accessories and Options •Single battery pack fast charger • Four battery pack fast charger •Extra NiMH battery pack •Belt or shoulder strap options •Protective environmental boot •Soft Case •Variety of interface cables • IrDA Option •Bluetooth™ standard short range radio frequency (SRRF) interface option
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CONTROLS Keypad Functions Feed Switch: On switch: Off switch: turns Advances media to momentary on action printer off. next label or sense turns printer on mark without printing. Low Battery Light: Status Light: Steady Power Light: light indicates printer is Flashes when battery is Indicates either out of media, or near its shut-off voltage. Printer is head release latch is Steady light indicates turned on open. battery must be recharged or replaced. Flashing during data transmission between hos
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BATTERIES AND CHARGING Removing and Replacing Batteries Batteries are removed from the Encore 2 by the follow- ing procedure: 1. Face the front of the printer. Push the battery release button on the right side of the printer down as indicated by the arrow. 2. Firmly slide the battery pack out of the printer until it is clear while still pressing the battery release but- ton. Batteries are replaced by the following procedure: 1. Align the battery pack to the printer so that the battery contacts
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Chargers Listed below are the specifications for the Encore 2 chargers: UCN72-4: (p/n series AC15482-tab) (Part numbers will vary depending on specific country of use. Consult factory for complete part numbers.) This charger is designed to charge up to four batteries simultaneously. Battery packs may be charged sepa- rately or while plugged into the printer. Typical charge time is 90 minutes. Switch selectable 110/220 V.A.C. input voltage. Supplied with line cords compatible with most interna
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Battery Safety Warnings Battery terminals are recessed to prevent acciden- tal short circuiting of the battery. Allowing these terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Use of any charger not approved specifically by Zebra for use with Encore NiMH batteries could cause dam- age to the battery pack or the printer and will void the warranty. O-9 UMAN-EN2+
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“Open” Button Platen Edge Guide MEDIA INSTALLATION: PEELER NOT IN USE Peeler Bar Peeler Roller “Open” Button Platen Media Liner Edge Guide MEDIA INSTALLATION: PEELER IN USE UMAN-EN2+ O-10
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INSTALLATION OF MEDIA The Encore 2 can print continuous batches of labels or print and separate labels automatically using its built in label peeler. The following details how media installation for these two modes. Peeler not in use (Journal, linerless, or batch quantities of labels) 1. Turn unit off. 2. Press and hold the “Open” button on the front of the unit. Rotate the top back to reveal the paper compart- ment 3. Remove the edge guide and install the paper roll on the spindle. Lead
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Installation of Media (continued) 5. Slide the edge guide back over the spindle and against the roll of media. Roll should be against the inside wall of the paper compartment. 6. Close the top and insure it is securely latched before beginning to print. Insure labels feed over the peeler bar and separate from the liner as the printer is used. Units equipped with label presence sensor: If the sensor is activated, further printing will be inhibited until the most recently printed label is remov
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TROUBLESHOOTING Self Test: Perform the self test as described in the Controls sec- tion. The unit should print a line of interlocking “X’s followed by two reports. The first report indicates model, ROM version, serial number, baud rate, etc. The second report contains application information. If no second report appears, there is no application loaded. Troubleshooting Guide No power •Check battery, recharge or replace as necessary. Media does not feed: •Be sure print head is closed and latch
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No print: •Check baud rate •Replace battery •Check cable to terminal • Invalid label format or command structure — use Hex Dump Mode for troubleshooting. Reduced battery life after charging • If battery is one to two years old, short life may be normal aging. •Replace battery. Error light flashing •No application: reload program. • If using wireless communications: normal indication data is being received. Error light always on: •Check that media is loaded and that the print head is closed and
