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HP NetServer LH 6000/LH 6000r
Service Manual
Online Version: 1.1
Last Updated: May 2000
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Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility for
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Contents 1..General Information ..................................................................................................................................... 1 Notice to Service Technicians........................................................................................................................ 1 Removing Covers - Pedestal LH6000............................................................................................................ 1 Removing Covers - Rack Mount LH6000r
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Contents To disable SCSI A channel: .....................................................................................................................24 To configure the drive(s) in the hot-swap cage as a RAID array:............................................................25 Processors Guidelines .................................................................................................................................25 Technical Specification.........................................
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Contents Preventive Maintenance Procedures ........................................................................................................... 55 Troubleshooting Tips.................................................................................................................................... 55 General Troubleshooting Sequence........................................................................................................ 56 The System Will Not Power Up .....................
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Contents Replacing a VRM..........................................................................................................................................89 Replacing the Power Supply Fans ...............................................................................................................90 Replacing the Rear Chassis Fans................................................................................................................91 Replacing the I/O Fans.....................
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1 General Information Notice to Service Technicians This is the service document for the HP NetServer LH6000 server. You also need to access the HP NetServer LH6000 Installation Guide which comes with the server and is also available on the Network Server Division WEB site and on the Information Assistant Documentation CD-ROM. The LH6000 installation guide contains additional information on the installation process that the end users follow. Both documents are needed for complete servicing inf
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Chapter 1 General Information (1) Unlock the bezel. (2) Pull bezel toward you, then (3) up and away from the front panel, 2 releasing the tabs from the slots at the bottom of the front panel. 3 1 Removing the HP NetServer LH 6000 Bezel CAUTION The NetServer covers are heavy. Support them as you remove them, and allow room to move them away from the NetServer and for storage when removed. 3. Once you have removed the bezel, remove the left cover by loosening the thumbscrew and then pulling th
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Chapter 1 General Information Top Cover Thumbscrew Thumbscrew Right Cover Left Cover Thumbscrew HP NetServer LH 6000 Covers Removing Covers - Rack Mount LH6000r WARNING Before removing covers, disconnect the power cords and unplug telephone cables. If possible, shut down the operating system. Disconnect the power cords to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects, such as tools or jewelry. Disconnect telephone cables to avoid exposu
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Chapter 1 General Information Anti-Tip Foot Leveler Feet Rack Anti-tip Foot 2. Remove the bezel from the front of the HP NetServer by swinging the bezel open (past 90 degrees) until it releases from the three posts on the bezel hinge. Removing the HP NetServer LH 6000r Bezel 3. Use a Torx 15 screwdriver to unscrew the four screws securing the HP NetServer to the rack. 4. Do not unscrew the entire hinge or bracket from the HP NetServer. Remove only the outer screws so the hinge and the brac
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Chapter 1 General Information Top Cover Remove two Remove two screws securing screws securing the NetServer the NetServer to the rack. to the rack. Do not remove two screws securing the Do not remove bracket three screws to the NetServer . securing the hinge to the NetServer . Right Cover Bottom Cover Front of LH 6000r Screw and Cover Locations Z-Bracket Remove the two screws holding the NetServer to the bracket R emove Z-bracket 5. The Z-bracket is used only during shipmen
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Chapter 1 General Information Locking Latch Locking Latch CAUTION The HP NetServer covers are heavy. Support them as you remove them, and allow room to move them away from the HP NetServer and for storage. 7. Remove the Top Cover by loosening the thumbscrew and sliding the cover forward to disengage it. Lift it up and away from the chassis. Top Cover Thumbscrew Right Cover Thumbscrew Thumbscrew Bottom Cover HP NetServer LH 6000r Covers 8. Remove the Right Cover by supporting it with your hand, t
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Chapter 1 General Information Removing the System Board Assembly CAUTION Extend the anti-tip foot prior to any work on a rack-mount server. 1. Log off all users and gracefully shut down the network operating system according to directions in your NOS documentation. 2. Power down the HP NetServer. 3. Disconnect the power cords and cables, and if necessary, label each one to support re- assembly. CAUTION The power supplies will continue to provide standby current to the NetServer until the power i
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Chapter 1 General Information Removing the System Board Assembly CAUTION The system board assembly weighs approximately 20 lbs. (9 kgs.). Removing the board assembly with the assistance of another person is advised. 6. Pull the board out until it clears the chassis guides. 7. Slide the system board assembly from the chassis and place it metal plate side down on an anti-static pad. CAUTION Do not operate the HP NetServer for more than sixty minutes without first installing al
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Chapter 1 General Information Front View Front of LH6000r Chassis Front Panel Console LH 6000r Bezel and Front Panel Console Front of LH6000 Chassis Protective Door Reset (shown open) Front Panel Console LH 6000 Bezel and Front Panel Console 9
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Chapter 1 General Information Rear View The HP NetServer's rear panel includes communication ports, the AC power connectors, and the HP NetServer's two power supplies cages. The four hot plug PCI slots LEDs are above power supply 4. Serial Port Remote Management Port Parallel Port 1 2 3 Mouse Port 4 Keyboard Port 5 Hot Plug 6 PCI LEDs LAN Port 7 8 Monitor Port 12 3 4 Power Supplies Power Supply Status LEDs Power Connectors Rear Panel of the HP NetServer The optional Redundancy Kit prov
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Chapter 1 General Information Front Panel Console Switch and Indicator Descriptions Control Description DC Power Switch Turns the HP NetServer on and off. This switch is under the door on the front panel. and LED Push once to turn on, again to turn off. As long as the AC power is connected to the HP NetServer, standby power is present. If the LED is steady green, then the HP NetServer is powered-up. If the LED is flashing green, the HP NetServer is in a power-save mode. If the LED is off,
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Chapter 1 General Information Indicators and Controls behind the LH 6000r Front Bezel Headphone Jack Eject Activity LED Button CD ROM Drive Access Button Flexible Disk Drive Volume Control Activity LED Internal Drive Bays (Non-hot-swap) CD-ROM, Flexible Disk Drive, and HDD LEDs Hard Disk Drive LED Indicators Each hot-swap hard disk drive module has to LED apertures on its front, one for power status and one for activity status. Light pipes on the module transmit light to these apertures from LE
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Chapter 1 General Information Status LED Condition Red Fast Flashing Drive Fault Amber Normal Flashing Drive Failure Predicted Green Solid Drive Present and Normal Red Solid 12V Fault LEDs at the Rear of the Chassis PCI Attention LEDs If a hot plug board needs attention, its LED glows amber. 1 2 3 Slot 5 needs 4 attention 5 6 7 8 Amber Attention LED When an amber PCI LED appears, you must remove the cover to see the internal PCI Power LEDs for each hot plug PCI slot. PCI Power LEDs (Internal
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Chapter 1 General Information Light Pipes Display PCI LEDs PCI Hot Plug LEDs (Internal) Amber Green Status Indicated Your Action Off On Power to the slot is on, and the slot is Do no t remove the board from the slot. operating normally. On On The slot needs attention, but power Do no t remove the board from the slot. to the slot is on. On Off T he slot needs attention, but power You c an safely remove the board from this to the slot is off. slot. Off Of f Po wer to the slot is off. You can