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Operating Instructions
Troubleshooting
When the Machine Does Not Operate As Wanted
1
Troubleshooting When Using the Copy Function
2
Troubleshooting When Using the Printer Function
3
Troubleshooting When Using the Scanner Function
4
Adding Paper and Toner
5
Clearing Misfeeds
6
Remarks
7
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in "About This Machine" before using the machine.
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Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Important Contents of this manual are subject to change without prior notice. In no event will the company be li- able for direct, indirect, special, incidental, or consequential damages as a result of handling or oper- ating the machine. Notes: Some illu
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Manuals for This Machine Refer to the manuals that are relevant to what you want to do with the machine. Important ❒ Media differ according to manual. ❒ The printed and electronic versions of a manual have the same contents. ❒ Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files. ❒ Depending on which country you are in, there may also be html manuals. To view these manuals, a Web browser must be installed. ❒ For details about the functions of RW-3600, ref
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❖ Network Guide Explains how to configure and operate the machine in a network environ- ment, and use the software provided. ❖ Other manuals • PostScript3 Supplement UNIX Supplement Manuals for DeskTopBinder Lite DeskTopBinder Lite Setup Guide DeskTopBinder Introduction Guide Auto Document Link Guide Note ❒ Manuals provided are specific to machine types. ❒ For “UNIX Supplement”, please visit our Web site or consult an authorized dealer. ❒ “PostScript3 Supplement” and “UNIX Supplement” in
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TABLE OF CONTENTS Manuals for This Machine......................................................................................i How to Read This Manual .....................................................................................1 Symbols .....................................................................................................................1 Names of Major Options ............................................................................................2 1. When the Mac
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5. Adding Paper and Toner Loading Paper......................................................................................................57 Loading the Paper Roll.............................................................................................59 Loading Cut Paper ...................................................................................................60 Changing the Paper Size.....................................................................................61 Changin
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How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Machine. Indicates important safety notes. Ignoring these notes could result in moderate or minor injury, or damage to the machine or to property. Be sure to read these notes. They can be found in the “Safety Information” section of Ab
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Names of Major Options Major options of this machine are referred to as follows in this manual: Roll Feeder Type 240A → Paper roll tray 1 Roll Feeder Type 240B → Paper roll tray 2 Paper Cassette Type 240 → Cut paper tray Folder FD6500A → Folding finisher 2
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1. When the Machine Does Not Operate As Wanted This chapter explains basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section explains the Indicators displayed when the machine requires the user to remove misfed paper, to add paper or to perform other procedures. x: Misfeed indicator Appears when a misfeed occurs. See p.67 “Removing Jammed Paper”. r: Add Paper indicator Appears when paper-out condition occurs. See p.57 “Loading Paper”. D: Add
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When the Machine Does Not Operate As Wanted Panel Tone The following table explains the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. 1 Beep pattern Meaning Cause Two long beeps. Machine has warmed up. After cooling or being switched on, the machine has fully warmed up and is ready for use. Single short beep. Panel/screen input A control panel or screen key was accepted. pressed. Short, then long beep. Panel/sc
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Checking Machine Status and Settings Checking Machine Status and Settings You can check the machine's system status. 1 ❖ Maintenance Info You can check the following items under [Maintenance Info]: [Remaining Toner] Displays the amount of remaining toner. [Paper Tray] Displays the paper type and size loaded in the paper tray. [Original Misfeed] Displays state of and solutions for original misfeeds. [Paper Misfeed] Displays state of and solutions for paper jams. [Cover Open] Indicates
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When the Machine Does Not Operate As Wanted ❖ Inquiry You can check the following items under [Inquiry]: [Machine Repairs] Displays the machine number and contact number that are required for service. 1 [Sales Representative] Displays the sales representative's telephone number. [Supply Order] Displays the contact number for placing supply orders. [Supply Details] Displays the name of toner used on the machine. A On the control panel, press [System Status]. B Press each tab and check the
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Checking Machine Status and Settings Note ❒ [Original Misfeed], [Paper Misfeed], and [Cover Open] appear only when these errors occur. ❒ For details about how to locate and remove misfeeds, see “Locating Jammed 1 Paper” or “Removing Jammed Paper”. Reference p.68 “Locating Jammed Paper” p.67 “Removing Jammed Paper” 7
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When the Machine Does Not Operate As Wanted When an Indicator to the Right of a Function Key Is Lit 1 When an indicator to the right of a function key lights up, press the correspond- ing function key. Then, follow the instructions displayed on the control panel. ATK021S If an error occurs in the function you are using, check the message that appears on the control panel, and then refer to “When a Message is Displayed” for the relevant function. Following explain the main reasons the function k
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When You Have Problems Operating the Machine When You Have Problems Operating the Machine 1 The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Important ❒ Check the contact address and Serial No. of Machine shown in the Service Call message (L), and then contact your service representative. If the contact address is not shown, contact your sales representative. Problem Cause Solution Nothing happens when The main
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When the Machine Does Not Operate As Wanted Problem Cause Solution This message appears Wait for the machine to get ready. “Please wait.” ap- when you change the pears. toner cartridge. 1 The scanned originals Press [Store File] to store pages that “Memory is full. exceed the number of have been scanned. Delete unneces- Do you want to sheets/pages that can be sary files with [Delete File]. store scanned stored in the hard disk. Press [No] if you are not storing pag- file?” appears. es t
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When You Have Problems Operating the Machine Problem Cause Solution Original images are You may have loaded Load paper correctly. Load paper into printed on the reverse the paper incorrectly. the cut paper tray print side down, and side of the paper. into the bypass tray print side up. See p.57 “Loading Paper”. 1 Misfeeds occur frequently. The cut paper tray's side Remove the paper. See p.67 “Remov- fences, back fence, or ing Jammed Paper”. side-end fences, might Check the side fences, b
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When the Machine Does Not Operate As Wanted ❖ Document Server Problem Cause Solution The number of scanned To store scanned pages as a file, press “Exceeded max. pages exceeds the capac- [Store File]. Scanned data is stored as number of pages 1 ity per file of the Docu- a file in the Document Server. per file. Do you ment Server. If you do not want to store scanned want to store the pages, press [No]. Scanned data is de- scanned pages as leted. 1 file?” appears. You can store up to
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When You Have Problems Operating the Machine Problem Cause Solution Memory frequently be- The document server Delete unnecessary files. On the file se- comes full. memory is full. lection display, select unnecessary files, and then press [Delete File]. If this does not increase available memory, do the 1 following. Switch to the scanner screen, and then delete unnecessary files stored under the scanner function. Switch to the printer screen, and then delete unnecessary files stored un
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When the Machine Does Not Operate As Wanted When a Job Is Not Performed If you cannot execute a function, it may be that the machine is being held up by another function. 1 If you cannot execute a function, terminate any other functions currently active, and then try executing the function again. In certain cases, you can carry out an- other job (copier, document server, printer, scanner) without canceling the cur- rent job being performed. Performing multiple functions simultaneously like this
