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Order Taker
Operating Instructions
Model No. WX-T3020
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
No model number suffix is shown in this Operating Instructions.
FRANÇAIS ENGLISH
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For U.S.A. FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
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Limitation of Liability THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT. Disclaimer of Warranty IN NO EVENT SHALL MATSUSHITA ELECTRIC INDUSTRI- (4) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, AL CO,. LTD. BE LIABLE TO ANY PARTY OR ANY PERSON, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM EXCEPT FOR R
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Important Safety Instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9) Do not defeat the safety purpose of the pola
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CONTENTS Limitation of Liability ................................................................................................................................... 3 Disclaimer of Warranty ............................................................................................................................... 3 Important Safety Instructions ...................................................................................................................... 4 Preface .....................
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Preface Order Taker WX-T3020 is exclusively designed for Panasonic Wireless Communication System, which is used with drive-thru menu boards, etc. By using optional Headset WX-H3027, users can communicate with other store personnel and customers. Features • This Order Taker can be used with Center Module WX-C3010. • 1.9 GHz DECT* is used with this Order Taker to prevent the interference from microwave ovens or wireless LAN used with 2.4 GHz DECT. *Digital Enhanced Cordless Telecommunications • Ma
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+ – VOL Major Operating Controls and Their Functions yt r e w i u o !0 !1 !2 q !3 + !4 7 EJECT
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q Battery Lock [EJECT] y External Device Control Button [C] When removing the battery, slide out the lock. Press and hold the C button to turn on the external When loading a battery, insert the battery until the lock device. clicks. Please note the direction that inserts the battery. u Power Indicator The indicator shows the status as follows. w Talk 1 Button [T1] Green: Power is supplied, and the unit is operating. This button controls communications with the customer. Green blinking: Power is
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Battery Loading & Replacement Notes: Replacement • Refer to the operating instructions included with the bat- tery and battery charger. • Prepare a fully charged battery. • Battery replacement is recommended when the power indicator lights up in red and a constant beep is heard in the headset. w Loading q Insert the battery as shown in the figure. Note: Be sure to insert it until the lock clicks. 1. Slide the battery lock down. 2. Remove the battery. When inserting the battery, check the po
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Operating Procedures Communications with Communications with Other Customers (TALK) Store Personnel (PAGE) Any store personnel wearing the headset can communicate Store personnel wearing the headset can communicate with bidirectionally with any customer who is at the menu board. each other without being heard by customers. 1. Select a proper sound level by pressing the button or . + VOL – 1. Hold down the P button and speak into the micropho
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Control of the device control ter- Double-Drive-Thru connections minals When Double-Drive-Thru connections are made with the center module, any Order Taker is required to select the The device control terminals of the center module can be center module of either Lane A or Lane B. controlled through the Order Taker. 1. Hold down the C button. A short beep is heard from the speaker of the headset and a connection will be made 1. When a connection is made to Lane A, the lan
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Manager Mode Canceling the Manager Mode (Only one Headset) 1. Hold down the power button for 2 seconds or more to turn off the Order Taker. Complete ID Registration to do this setting. The Order Taker set to the Manager mode has following functionality. • The manager can interrupt store personnel's TALK or PAGE at any time by monopolizing one channel by prior- ity. • The Manager hears audio from POS alone. 2. When LANE A is set in the manager mode, keep press- 1. Hold down the power button
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Auto-Talk-Lock setup (for only one Headset) For a Order Taker where Auto-Talk-Lock is set up, it has a function to select [Talk] automatically when the vehicle detector has become active, and you can talk with the cus- tomer at the menu board. 1. Confirm that the dip switch 1 of the headset is ON, the dip switch 2 is set at the objective lane, and the power of the headset is OFF. 2. Turn on the Order Taker. The message "Hello Headset **" (** is the number of headset) is output from the speak
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Setup Procedures Caution: Setup of this product should only be performed by DIP Switch Setup qualified service personnel or system installers. An eight-bit DIP switch is provided for system setups. The initial settings are marked with an asterisk *. Note: Be sure to turn off the Order Taker in Step 1. Opening the Switch Otherwise, the DIP Switch will not be activated until you Compartment turn the power off and on again. 1. Press the power button for 2 seconds or more to turn off ON the Orde
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SW#8: This switch selects RF Power. If you register IDs exceeding 32, the unused ID that has ON: Reduce Power been registered is automatically deleted in chronological OFF: Full power order. • If ID registration is performed for 2 or more headsets, follow the steps 2-4 individually. ID Registration 1. Press the ID Registration button of the center module for Deletion of ID 2 seconds or more. The system is changed to the ID Registration mode. To delete the registered ID of Order Taker follow
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Troubleshooting Reference Symptom Cause/solution pages The headset ID is not registered in the center module of the tar- The power indicator blinks get. 15 red. → Register ID in the center module of the target. The battery is almost exhausted. The power indicator lights red → Recharge the battery. and a constant beep is heard – (Refer to the operating instructions of the battery charger.) in the headphone. The battery is exhausted. The battery is not inserted correctly. Cannot turn on the Order
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Specifications Operating Frequency: 1 920 - 1 930 MHz Required Power Supply: Rechargeable Li-ion Battery, 3.7 V DC Control Function: Power (On/Off) Volume (Up/Down) Talk (T1/T2) Page Lane Selection (A/B) External Device Control (C) DIP Switch Setup (8 bit) Dimensions: 121 mm (W) x 61 mm (H) x 24 mm (D) {4-3/4" (W) x 2-13/32" (H) x 15/16" (D)} Weight (excluding battery): 115 g {0.25 lbs} Ambient operating temperature: –10 °C to +50 °C {14 °F to 122 °F} Dimensions and weighs indicated are approxim
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Standard Accessory Operating Instructions (this manual) ................................ 1 pc. Optional Accessories Battery (Li-ion 3.7 V DC, 1 100 mAh) ............................... WX-B3030 Battery Charger ................................................................ WX-Z3040 Headset ............................................................................ WX-H3027 18
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VERSION FRANÇAISE (FRENCH VERSION) AVERTISSEMENT: • Cet appareil doit être mis à la terre. • Le périphérique doit être connecté à une prise de sortie secteur munie d'une connexion de mise à la terre de sécurité. • La prise de sortie secteur ou l'adaptateur d'alimentation du périphérique doit toujours être prêt à être utiliser. • Ne jamais exposer cet appareil à la pluie ni le laisser dans un lieu humide sous peine de créer un amorçage électrique ou une électrocution. • L'appareil ne devrait pas
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Limitation de responsabilité CETTE PUBLICATION EST FOURNIE "COMME TEL" SANS GARANTIE DE TOUTE SORTE, EXPRÈS OU IMPLICITE, ÉTANT INCLUSE MAIS NON LIMITÉE AUX GARANTIES IMPLICITES DE LA VALEUR MARCHANDE, ADAPTATION POUR TOUT BUT PARTICULIER OU NON-INFRACTION DES DROITS D'UN TIERS. Déni de la garantie EN AUCUN CAS MATSUSHITA ELECTRIC INDUSTRIAL (4) TOUT PROBLÈME, INCOMMODITÉ IMPORTANTE OU CO., LTD. NE SERA TENU POUR RESPONSABLE POUR PERTE OU ENDOMMAGEMENT, SURVENANT DU TOUTE PARTIE OU TOUTE PERSONN