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K
Service Source
Power Macintosh/Performa
5000 Series
Power Macintosh 5400/120, 5400/180, 5400/200,
5500/225
International Performas 5400/160, 5400/180,
5420, 5420/180
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K Service Source Basics Power Macintosh/Performa 5400 and 5500 Series
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Basics System Overview - 1 System Overview The Power Macintosh 5400/5500 computer series combines RISC-based PowerPC performance, full multimedia features, and low cost in a sleek all-in-one design. The design includes expansion slots for communications and PCI cards, as well as other video-in, video tuner, and video- out options. Disk storage includes an IDE hard drive in a variety of capacities and a trayloading CD-ROM drive.
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Basics Rev. B, 5000 Series - 2 Rev. B, 5000 Series Apple introduced an updated 5000 series version several months after introduction. Referred to in this manual as “Rev. B,” the updated version incorporates design changes that are not backward-compatible. Models in the 5500 series are made entirely with Rev. B parts. To determine which version you are servicing, remove the front bezel and note the location of the speakers. If the speakers are part of the front bezel, the unit is the o
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Basics Configurations - 3 Configurations Power Macintosh 5400/120 A configuration of the Power Macintosh 5400/120 for the Education channel includes the AppleCD 1200i 8x-speed CD-ROM drive. All other hardware features are the same as the original Power Macintosh 5400/120. Performa 5400/160 The Performa 5400/160 configuration includes 16 MB of RAM, a 1.6 GB hard drive, an 8X-speed CD-ROM drive, and a PowerPC microprocessor running at 160 MHz. It is sold in Japan, Australia, and Euro
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Basics Configurations - 4 Power Macintosh 5400/180 The Power Macintosh 5400/180 is similar to the 5400/ 120, but differs with these features: • PowerPC 603ev processor at 180 MHz clock frequency • AppleCD 1200i CD-ROM Some Power Macintosh 5400/180 computers sold to the education market in the U.S. have these additional features: • 16 MB DRAM • 12X-speed CD-ROM drive • Mac OS 7.6.1
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Basics Configurations - 5 Performa 5400/180, 5420/180 These Performa computers are graphite-colored units sold internationally. The Performa 5400/180 is sold in Europe and Asia. The Performa 5420/180 is sold in Japan and Australia. The logic board comes with 16 MB of RAM. Plastic exterior parts are in the graphite color, and all other hardware features are the same as the Power Macintosh 5400/180. Performa 5420 The Performa 5420 is a graphite-colored Power Macintosh 5400/120 initia
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Basics Configurations - 6 Power Macintosh 5400/200 The Power Macintosh 5400/200 is sold to the education (K-12) market in the United States. It is similar to the 5400/180, but differs with these features: • PowerPC 603e processor at 200 MHz clock frequency • 24 MB DRAM • EDO memory Some Power Macintosh 5400/200 computers sold to the education market in the U.S. have these additional features: • 32 MB DRAM • 12X-speed CD-ROM drive • MacOS 7.6.1 • Ethernet
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Basics Configurations - 7 Power Macintosh 5500/225 The Power Macintosh 5500/225 is sold worldwide. The Energy Saver control panel schedules sleep, starting up, and shutting down. The fan speed varies according to the temperature inside the enclosure, and automatically runs at the lowest speed possible to minimize noise. For additional cooling, the PowerPC processor has a small fan. The 5500 has the same feature set as the 5400, but differs with these features: • Power PC CPU running
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Basics Configurations - 8 • Support for video modes up to 1280x1024 • 2D and 3D built-in hardware graphics acceleration The two DIMM slots on the logic board support both 5-volt fast-page mode and 5-volt EDO DRAM DIMMs. If the two are mixed, the logic board may not operate at fast-paged mode timings. A configuration sold to the education market in the U.S. has these additional features: • 32 MB DRAM • 24X-speed CD-ROM drive • Ethernet • Mac OS 8.0
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Basics Configurations - 9 A configuration sold in Japan has these additional features: • 32 MB DRAM • 4 GB hard drive • 24X-speed CD-ROM drive • 33.6 modem • Mac OS 8.0 A configuration sold in Europe has these additional features: • 32 MB DRAM • 2 GB hard drive • 24X-speed CD-ROM drive • 33.6 modem • Mac OS 8.0
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Basics Configurations - 10 Power Macintosh 5500/250 The Power Macintosh 5500/250 sold in Japan and Australia has the same feature set as the 5500/225, with the exception of the Power PC CPU running at 250 MHz. Another configuration of this computer sold in Japan and Australia has these additional features: • Graphite-colored exterior plastic parts • 32 MB DRAM • 4 GB hard drive • 24X-speed CD-ROM drive • Video In • 33.6 modem • Mac OS 8.0
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Basics Configurations - 11 A configuration of the 5500/250 sold to the education market in the U.S. has these additional features: • 32 MB DRAM • 24X-speed CD-ROM drive • Video in • NTSC out • Ethernet • Mac OS 8.0
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Basics Configurations - 12 Power Macintosh 5500/275 The Power Macintosh 5500/275 is sold in Europe, and it has the same feature set as the 5500/225, with the exception of the Power PC CPU running at 275 MHz. Another configuration of this computer has these additional features: • Graphite-colored exterior plastic parts • 32 MB DRAM • 4 GB hard drive • 24X-speed CD-ROM drive • 512K Level 2 cache • TV/FM tuner • Video In • 33.6 modem • Mac OS 8.0
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Basics Service Strategy - 13 Service Strategy Service the Power Macintosh/Performa 5000 series through module exchange and parts replacements. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) or Apple Assurance. They can also choose carry-in service from an Apple Authorized Service Provider (AASP). Ordering AASPs planning to support the Power Macintosh/Performa 5000 series may purchase service modules and parts to develop servicing capabi
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Basics Service Strategy - 14 orders placed through the AppleOrder system. Service Providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908-8125) or mail them to Apple Computer, Inc. Service Provider Support MS 212-SPS Austin, TX 78714-9125 Warranty and AppleCare These new computers are covered under the Apple One-Year Limited Warranty. The AppleCare Service Plan is also available. Service Providers are reimbursed for warranty and AppleCare repair
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Basics Service Strategy - 15 Diagnostics Use MacTest Pro for Power Macintosh to perform diagnostics on the Power Macintosh/Performa 5000 series. Design for Serviceability To access the floppy drive, CD-ROM drive, or front panel control board, remove the drive and controls bezel. To service the logic board, hard drive, or video options, remove the I/O door. The logic board slides out from a connector similar to the connector on Macintosh LC 630 and LC 500. The CRT and degauss frame ar
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Basics User Controls - 16 User Controls User controls include • Soft power-on control from keyboard • Front-panel sound-control pushbuttons • Front-panel brightness-control pushbuttons • Optional infrared remote control
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Basics Internal Expansion Connections - 17 Internal Expansion Connections Expansion connections on the logic board include • 2 DRAM DIMM expansion slots • Communications slot for modems and Ethernet • Video-in slot for real-time video display, capture, and overlay • External video port • PCI expansion slot An expansion ribbon connector for an optional TV Tuner card provides NTSC and PAL input from an external TV antenna or cable.
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Basics Intelligent Device Electronics (IDE) Hard Drive - 18 Intelligent Device Electronics (IDE) Hard Drive The internal hard drive uses Intelligent Device Electronics (IDE) technology, commonly used in DOS-compatible systems. The IDE hard drive functions the same as a typical SCSI hard drive. You must replace IDE drives like-for-like. The IDE drive does not affect SCSI ID selections or SCSI termination schemes. Seven external SCSI devices may be daisy-chained through the external SCS
