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Maintenance and Service Guide
HP Compaq 8000 and 8080 Elite Business PC
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© Copyright 2009, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
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About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii
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iv About This Book
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Table of contents 1 Installing and Customizing the Software ...................................................................................................... 1 Installing the Windows Operating System ............................................................................................ 1 Downloading Microsoft Windows Updates ........................................................................................... 1 Installing or Upgrading Device Drivers (Windows systems) ..........
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Generating Static ............................................................................................................... 24 Preventing Electrostatic Damage to Equipment ................................................................ 24 Personal Grounding Methods and Equipment ................................................................... 25 Grounding the Work Area .................................................................................................. 25 Recommended Mate
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Hood Sensor ...................................................................................................................................... 62 Front I/O, USB Assembly ................................................................................................................... 63 Power Switch Assembly ..................................................................................................................... 65 Speaker ........................................................
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Cable Connections .......................................................................................................... 108 Drives ............................................................................................................................................... 108 Drive Positions ................................................................................................................. 108 Installing and Removing Drives ...................................................
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Replacing the Optical Drive .............................................................................................................. 157 Removing the Existing Optical Drive ............................................................................... 157 Preparing the New Optical Drive ..................................................................................... 159 Installing the New Optical Drive ..................................................................................
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Appendix C POST Error Messages .............................................................................................................. 189 POST Numeric Codes and Text Messages ..................................................................................... 190 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 196 Appendix D Troubleshooting Without Diagnostics ...............................................................
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Help Tab .......................................................................................................................... 253 Saving and Printing Information in HP Vision Diagnostics .............................................. 253 Downloading the Latest Version of HP Vision Diagnostics .............................................. 253 Protecting the Software .................................................................................................................... 254 Appe
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xii
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1 Installing and Customizing the Software If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system. NOTE: If the computer was shipped with Windows Vista or Windows 7 loaded, you will be prompted to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fi
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4. Click on the Windows Update link. In Windows Vista and Windows 7, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. Click the Install button and follow the instructions on the screen. In Windows XP, you will be directed to the Microsoft Windows Update Web site. If you see one or more pop-up windows that ask you to install a program from http://www.microsoft.com, click Yes to install the program. Follow the instructions on the Micr
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created and the software installed in order to get the most from your PC. The software and image file names are: ● Corel WinDVD SD and BD – installation software for WinDVD – used to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics – software to perform diagnostic activities on your PC Accessing Disk Image (ISO) Files 3
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2 Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the following: ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or USB flash media devices. ● Enable Quick Boot, which is f
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● Solve system configuration errors detected but not automatically fixed during the Power-On Self- Test (POST). ● Replicate the system setup by saving system configuration information on diskette and restoring it on one or more computers. ● Execute self-tests on a specified ATA hard drive (when supported by drive). ● Enable or disable DriveLock security (when supported by drive). Using Computer Setup (F10) Utilities Computer Setup can be accessed only by turning the computer on or restarting the
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Computer Setup—File NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-2 Computer Setup—File Option Description System Information Lists: ● Product name ● SKU number (some models) ● Processor type/speed/stepping ● Cache size (L1/L2) (dual core processors have this listed twice) ● Installed memory size/speed, number of channels (single or dual) (if applicable) ● Integrated MAC address for embedded, enabled NIC (if applicable) ● System BIOS
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Computer Setup—Storage NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-3 Computer Setup—Storage Option Description Device Configuration Lists all installed BIOS-controlled storage devices. When a device is selected, detailed information and options are displayed. The following options may be presented: CD-ROM: No emulation options available. Hard Disk: Size, model, serial number, connector color, SMART, emulation type. ● None (prevents
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Table 2-3 Computer Setup—Storage (continued) Storage Options Removable Media Boot Enables/disables ability to boot the system from removable media. eSATA Port Allows you to set a SATA port as an eSATA port for use with an external drive. Max eSATA Speed Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability. CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed. Some drive and c
