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8511861.book Page a Monday, December 18, 2006 11:20 AM
REFERENCEGUIDE
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8511861.book Page i Monday, December 18, 2006 11:20 AM Contents Chapter 1: About This Reference. . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessing the online User Guide . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . 3 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . 3 Chapter 2: Checking Out Your Computer . . . . .
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8511861.book Page ii Monday, December 18, 2006 11:20 AM Contents Chapter 4: Upgrading Your Computer . . . . . . . 29 Preventing static electricity discharge . . . . . . . . . . . . . . . . . 30 Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Removing the side panel . . . . . . . . . . . . . . . . . . . . . . . . 31 Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . 32 Closing the case . . . . . . . . . . . . . . . . . . . . . . .
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8511861.book Page iii Monday, December 18, 2006 11:20 AM www.gateway.com Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Scheduling maintenance tasks . . . . . . . . . . . . . . . . . . . . . . . 70 Moving from your old computer . . . . . . . . . . . . . . . . . . . . . 71 Moving with Windows Easy Transfer . . . . . . . . . . . . . . . 71 Moving files and settings manually . . . . . . . . . . . . . . . . 72 Chapter 6: Troubleshooting . . . . . . . . . . . .
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8511861.book Page iv Monday, December 18, 2006 11:20 AM Contents Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Before calling Gateway Customer Care . . . . . . . . . . . . 108 Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Training . . . . . . . . . .
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8511861.book Page 1 Monday, December 18, 2006 11:20 AM CHAPTER1 About This Reference • About this guide • Accessing the online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1
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8511861.book Page 2 Monday, December 18, 2006 11:20 AM CHAPTER 1: About This Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway computer. Some illustrations in this guide may look different than your computer because hardware options and port locations may vary. For all other computer information, see the online User Guide. For more information For more information about your computer, visit Gateway’s Suppo
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OT ne ic ln heS s u up pp po o rrtt:P hone: (U.S. ) Tec h S uppor t Hour s : (C anada) 9004394 8511861.book Page 3 Monday, December 18, 2006 11:20 AM www.gateway.com Gateway contact information The label on the side of your computer case contains information that identifies your computer model and serial number. Gateway Customer Care will need this information if you call for assistance. Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 Microsoft Certificat
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8511861.book Page 4 Monday, December 18, 2006 11:20 AM CHAPTER 1: About This Reference 4
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8511861.book Page 5 Monday, December 18, 2006 11:20 AM CHAPTER2 Checking Out Your Computer • Front • Back 5
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8511861.book Page 6 Monday, December 18, 2006 11:20 AM CHAPTER 2: Checking Out Your Computer Front Optical disc drive Optical disc drive bay Diskette drive (optional) USB port (optional) Memory card reader (optional) Power button/power indicator Hard drive indicator Microphone jack USB ports (optional) Headphone jack IEEE 1394 ports (optional) Component Icon Description Optical disc drive Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files on
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8511861.book Page 7 Monday, December 18, 2006 11:20 AM www.gateway.com Component Icon Description Headphone jack Plug powered, analog front speakers, an external amplifier, or headphones into this jack. This jack is color-coded green. Diskette drive Use this drive to read from and write to 3.5" (optional) diskettes. Memory card Insert a memory card from a digital camera, reader (optional) MP3 player, PDA, cellular telephone, or other devices into the memory card reader. Power Press this
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8511861.book Page 8 Monday, December 18, 2006 11:20 AM CHAPTER 2: Checking Out Your Computer Back Important Your computer’s hardware options and port locations may vary from this illustration. Your computer includes the following components. Power connector Voltage switch Case cover thumbscrew Headphone/front speaker jack Audio in/side speaker jack Microphone jack Surround left/right speaker jack S/PDIF jack (optional) Center/subwoofer jack Ethernet (network) jack USB ports IEEE 1394/FireWi
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8511861.book Page 9 Monday, December 18, 2006 11:20 AM www.gateway.com Component Icon Description Audio input (Line in) This jack is user configurable for one jack (blue plug) of the following: -OR- Stereo in: Plug an external audio Side speaker jack input source (such as a stereo) into this jack so you can record sound on your computer (Default). Stereo out: Plug your side left and right speakers into this jack. For more information, see “Configuring the audio jacks” on page 26. Surro
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8511861.book Page 10 Monday, December 18, 2006 11:20 AM CHAPTER 2: Checking Out Your Computer Component Icon Description Headphone/analog This jack is user configurable for one speakers jack (green of the following: plug) Headphone: Plug headphones or -OR- amplified speakers into this jack Front speakers jack (Default). Stereo out: Plug your front left and right speakers into this jack. For more information, see “Configuring the audio jacks” on page 26. Microphone jack Plug a microphone
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8511861.book Page 11 Monday, December 18, 2006 11:20 AM CHAPTER3 Setting Up and Getting Started • Working safely and comfortably • Preparing power connections • Connecting to a broadband modem or network • Connecting a dial-up modem • Starting your computer • Turning off your computer • Restarting (rebooting) your computer • Using the keyboard • Using the mouse • Adjusting the volume • Configuring the audio jacks • Installing a printer, scanner, or other device 11
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8511861.book Page 12 Monday, December 18, 2006 11:20 AM CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the screen so it is perpendicular to your line of sight, and the top of the screen is no higher than eye leve. • Place your feet flat on the floor or on a footrest.
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8511861.book Page 13 Monday, December 18, 2006 11:20 AM www.gateway.com Reducing eye strain Sunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes. • Position the computer desk and screen so you can avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter. • Use soft, indirect lighting in your work area. Do not use your compu
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8511861.book Page 14 Monday, December 18, 2006 11:20 AM CHAPTER 3: Setting Up and Getting Started Sitting at your computer • Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position when you type. • Do not slouch forward or lean far back. Sit with your back straight so your knees, hips, and elbows form right angles when you work. • Take breaks to stand and stretch your legs. • Avoid twisting your torso or neck. Avoiding discomfort and injury from repeti