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Setup Guide
®
BlackBerry Connect™ for the Palm Treo™ Smart Device
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Copyright and Trademark © 2006 Palm, Inc. All rights reserved. Palm, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. The RIM and BlackBerry families of related marks, images, and symbols are the exclusive properties and trademarks of Research In Motion Limited—used by permiss
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Table of Contents Chapter 1: Introduction...........................................................1 Overview........................................................................................................2 What do I need to get started?.....................................................................3 Chapter 2: Setup Instructions.................................................4 Before you begin.......................................................................................
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CHAPTER 1 Introduction ® In this chapter BlackBerry Connect™ for the Palm Treo™ 650 smart device integrates the Overview ® Calendar and VersaMail applications What do I need to get on your Treo 650 with your corporate started? ® BlackBerry Enterprise Server . With BlackBerry Connect, email messages and Calendar events are pushed from the server to your Treo 650. Likewise, any messages you send or events you create are pushed to the server. [ * ] NOTE For optimal operation of BlackBer
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CHAPTER 1 Overview Key Term Overview Push Technology in The BlackBerry Connect solution offers the following features: which a server automatically delivers Push email, Calendar events, and meeting invitations BlackBerry Enterprise Server pushes information (such as messages, events, and invitations it receives onto your Treo 650. Likewise, when you compose an email messages) to a email message, enter an event in Calendar, or reply to a meeting invitation on your Treo 650, the device; th
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CHAPTER 1 What do I need to get started? Tip What do I need to get started? See How do I determine the default mail client on [ * ] NOTE If you have a Microsoft Exchange ActiveSync account in VersaMail, you are prompted my computer? for to delete it during BlackBerry Connect account setup. For information on deleting an email account information on checking in VersaMail, see the VersaMail User Guide, a PDF file available for download from the same and changing your website from which you
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CHAPTER 2 Setup Instructions ® In this chapter Here are the three steps required to set up BlackBerry Connect™ for the Palm Treo™ 650 smart device: Step 1: Install the updated Palm software � Step 1: Install updated Palm software, including current versions of the ® Step 2: Install the BlackBerry VersaMail application and Calendar, on your computer. Connect desktop application � Step 2: Install the BlackBerry Connect desktop application on your computer. Step 3: Set up the BlackBerry ® serv
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CHAPTER 2 Step 1: Install the updated Palm software Did You Know? Step 1: Install the updated Palm software 0 The following software is installed: 1 Download the BlackBerry Connect software. Double-click the BBInstaller.exe � An updated version of icon on your computer desktop. the VersaMail application � Updated versions of the personal information 2 On the Welcome screen, click Next. management (PIM) applications, including Calendar Select the username for your 3 Treo 650 from the list
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CHAPTER 2 Step 1: Install the updated Palm software 6 Synchronize to install the updated software on your Treo 650. Press the sync button on the USB cable. In the dialog box that appears on your computer, click the Select an existing user account button, select your username, and then click OK. [ * ] NOTE Leave your computer and your Treo 650 connected to the sync cable after synchronizing, because you need to synchronize again later in the installation process. 7 When prompted, sele
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CHAPTER 2 Step 2: Install the BlackBerry Connect desktop application Step 2: Install the BlackBerry Connect desktop application 0 1 When the Congratulations! screen appears, click Next. A Prepare to Install screen appears and the desktop application installation process begins. 2 On the Welcome screen, click Next. On the Country or Region Selection screen, keep the default setting of USA 3 (English). Click Next. 4 Select the option to accept the End User License Agreement, and then click
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CHAPTER 2 Step 2: Install the BlackBerry Connect desktop application Did You Know? The username you enter On the Customer Information 5 on the Customer screen, enter a username and Information screen can your company’s name. Keep the be anything you want. default Anyone who uses this computer setting. Click Next. Tip You do not need to enter anything on the Choose Destination Location screen. Tip Leave the screen in step 7 open if you need to go ask 6 Click Next on the Choose Destinat
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CHAPTER 2 Step 2: Install the BlackBerry Connect desktop application Click Yes to place a shortcut to BlackBerry Connect Desktop on your computer 8 desktop. 9 Click Finish. [ ! ] IMPORTANT INSTALLATION IS NOT FINISHED! PLEASE BE PATIENT. AFTER YOU COMPLETE INSTALLATION OF THE BLACKBERRY CONNECT DESKTOP APPLICATION, THERE MAY BE A DELAY OF A FEW MINUTES BEFORE YOUR COMPUTER DISPLAYS THE SCREEN FOR THE THIRD PART OF INSTALLATION, IN WHICH YOU SET UP THE BLACKBERRY SERVICE. ® BlackBerry Connect
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CHAPTER 2 Step 3: Set up the BlackBerry service Tip Step 3: Set up the BlackBerry service See I went through the 0 installation procedure, but I am not receiving any 1 Make sure that the phone on your Treo 650 is turned on and is within a email messages in my coverage area, as indicated by a connection icon with signal-strength bars at BlackBerry Connect the top of your Treo 650 screen. account. What should I do? if you do not know how to turn on the phone 2 When the Complete BlackBer
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CHAPTER 2 Step 3: Set up the BlackBerry service Did You Know? When you click Yes in When asked whether you would like to proceed 4 step 4, all events and upload your desktop calendar to your device, currently on the server click Yes. are downloaded to your Treo 650. Depending on [ ! ] IMPORTANT YOU MUST CLICK YES IN the number of events, the ORDER FOR SERVER PUSH OF CALENDAR EVENTS TO WORK CORRECTLY. process may take a few minutes. 5 On the Congratulations! screen, click Done. Done Th
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CHAPTER 3 Common Questions How do I determine the default mail client on my computer? To check your default mail client and change it if needed, follow these steps: 1. For Windows 2000 and Windows XP (Classic View), in the Control Panel, click Internet Options. For Windows XP (Category View), in the Control Panel, click Network and Internet Connections, and then click Internet Options. 2. Click the Programs tab. 3. The E-mail option displays the default email client. If you need to change this
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CHAPTER 3 Common Questions I went through the installation procedure, but I am not receiving any Tip Look at the signal- email messages in my BlackBerry Connect account. What should I do? strength bars in the � Make sure the phone on your Treo 650 is turned on, and that you have a good data connection to connection icon in the your wireless carrier’s network. title bar of any screen to Turning on the phone is different from waking up the screen on your Treo 650. If the phone is on, see if
