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PinPoint-E EV-DO
for Verizon
User Guide
20070914
Rev 3.0B
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Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless AirLink PinPoint‐E are used in a normal manner with a well‐constructed network, the Sierra Wireless AirLink PinPoint‐E should not be used in situations where failure to transmit or recei
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Preface DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless and/o
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Preface AirLink™ and AceWare™ are trademarks of Sierra Wireless. Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red‐tipped antenna are trademarks of Sierra Wireless. ® Windows is a registered trademark of Microsoft Corporation. ® QUALCOMM is a registered trademark of QUALCOMM Incorporated. Used under license. Other trademarks are the property of the respective owners. Contact Information Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Mo
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Preface Revision History Revision Release Changes number date 1.x 2003-2005 AirLink Communications documentation - CDPD, CDMA, and GPRS. 2.x Q2: 2005-Q2: AirLink Communications documentation - CDMA, EV-DO, EDGE, and 2007 HSDPA. 3.0 in draft Converted documentation from AirLink Communications documentation format into Sierra Wireless documentation format. Phase II of the conversion completed. PinPoint modem line documentation is revised. Rev 3.0B Feb.08 4
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Contents Introduction to the PinPoint-E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 AceWare™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 AceManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Connecting to Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Light Patterns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Internal DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Keepalive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Configuring Keepalive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Data usage using Keepalive. . . . . . .
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Contents RAP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 RAP Reports Over-The-Air (Remote) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 RAP Reports over a Local Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Configuring Additional RAP Features . . . . . . . . . . . . . . . . .
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Contents *AUTOPRL=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 *HOSTMODE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 *NETCHAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 *NETERR?. . . . . . . . . . . . . . . . . . . . .
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Contents S23=[speed],[databits][parity][stop bits] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 S50=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 S51=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 S211=n . . . . . . . . . . . . . . . . . . . . . .
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Contents *HOSTUID=string. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 PassThru . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 \APASSTHRU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 *CSX1=n. . . . . . . . . . . . . . . .
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Contents #IG=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 #U . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 *PGPS=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 *PPCOM1000=n . . . . . . .
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1 1: Introduction to the PinPoint-E • ALEOS™ • AceWare™ • Connecting to the Verizon Network By blending an always‐on wireless broadband data connection • EV-DO with a high‐precision integrated GPS receiver, the PinPoint‐E provides scalable mobile data solutions for the enterprise. As a Communication standalone in‐vehicle device, it enables AVL, fleet management and real‐time dispatch applications. The Ethernet, serial, and digital interfaces of the PinPoint‐E enable a host of applications
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Introduction to the PinPoint-E � Device Management & Control � Protocol Spoofing Figure 1-2: Powered by ALEOS AceWare™ A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment. AceWare™ is the device management and monitoring application suite for Sierra Wireless AirLink products powered by ALEOS. � AceManager � AceNet � AceView � Setup Wizard � Modem Doctor These modem utilities, except AceNet, are free of charge to those wh
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Introduction to the PinPoint-E Figure 1-3: AceManager Simplified Deployment AceManger provides the ability to remotely set up and configure your Sierra Wireless AirLink products. Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI. Templates allow you to easily configure other devices in your fleet with identical settings, ensuring a simple, accurate deployment. Monitor and Control AceManger allows an administr
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Introduction to the PinPoint-E AceNet AceNet, the enterprise grade productivity enhancing tool, enables you to efficiently deploy and monitor Sierra Wireless AirLink products on a large scale. Figure 1-4: AceNet Network Monitoring AceNet allows you to efficiently deploy, monitor, and maintain wireless networks of any size by enabling you to quickly configure an entire group of Sierra Wireless AirLink modems to the same parameter settings using templates built with AceManger. To ensure you
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Introduction to the PinPoint-E Setup Wizard A quick and easy way to activate and configure your PinPoint‐ E to connect to the Verizon cellular network is by using the AceWare Setup Wizard. Figure 1-6: Setup Wizard Modem Doctor Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the PinPoint‐E activity which you can then send to Sierra Wireless support, erase the current configuration completely., and temporarily set the PinPoint‐E to a
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Introduction to the PinPoint-E Figure 1-7: Modem Doctor Modem Doctor USB 1. Open the ModemDoctorUSB.exe. 2. Select any one option. Note: If you are using USB port as serial, then USB device is set to “o” and if you are using the default option then the USB device is set to “1”. The available port is automatically detected. Passsword is the fault password. 3. Press Erase. The modem will then reset. Note: If you erase the fatory defaults will be restored. USBnet is the factory default port. R
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Introduction to the PinPoint-E Figure 1-8: Modem Doctor: USB connection Connecting to the Verizon Network The PinPoint‐E uses Verizon as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a connection: 1. When your PinPoint‐E is powered on, it automatically searches for cellular service using EV‐DO or 1x. 2. Your PinPoint‐E establishes a PPP (Point to Point Protocol or “dial” up connection) link to the Verizon network, also called registering on the network, and re
