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MultiModem ZBA
MT5634ZBA-Series
MT5634ZBA
MT5634ZBA-Global
MT5634ZBA-V92
MT5634ZBA-V-V92
User Guide
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MultiModem ZBA MT5634ZBA-Series User Guide MT5634ZBA, MT5634ZBA-Global, MT5634ZBA–V.92, MT5634ZBA-V–V.92 PN S000286G, Version G Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2003-8, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims an
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Table of Contents Table of Contents Chapter 1 – Introduction ............................................................................................................................................... 5 Features Table ......................................................................................................................................................... 5 Chapter 2 – Installation ..........................................................................
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Table of Contents Appendix G – Warranty, Service, and Technical Support ........................................................................................ 39 Appendix H – ROHS HT/TS Substance Concentration ............................................................................................. 41 Index ......................................................................................................................................................................
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Chapter 1 – Introduction Chapter 1 – Introduction Congratulations on your purchase of the MultiModem ZBA modem. You have acquired one of the finest intelligent voice/data/fax modems available today from one of the world’s oldest modem manufacturers: Multi-Tech Systems, Inc. The MT5634ZBA-Series is available in global and non-global builds with and without the voice feature. The MT5634ZBA global product is approved in 40+ countries. The MT5634ZBA with the voice feature
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Chapter 1 – Introduction Features Specific to V.92 • Speed – V.92/56K download speeds and 48K upload speeds when connecting with V.92 server. • Fax – Class 1, 1.0, 2, and 2.1 faxing at speeds to V.34/33.6K bps (Super G3). • Compression – V.44 compression improves data throughput rates. • Quick Connect – Quick connect can cut the time required for a dial-up modem to “handshake” to an ISP or other connection in half. Please note that some V.92 features are turned off in the
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Chapter 2 – Installation Chapter 2 – Installation This chapter shows you step-by-step how to set up your Multi-Tech MT5634ZBA modem. Safety Warnings • Use this product only with UL- and CUL-listed computers (U.S.A. and Canada) • To reduce the risk of fire, use only 26 AWG (.41mm) or larger telephone wiring. • Never install telephone wiring during a lightning storm. • Never install a telephone jack in a wet location unless the jack is specifically designed for wet loca
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Chapter 2 – Installation Location of the Jumpers Note: J8 is the Jumper for the Modem with Voice Option Changing the Dial-Up/Leased-Line Jumper As shipped from the factory, your modem is configured for normal dial-up operation. That is, the modem must dial a phone number to connect to another modem. To use the modem on a leased line, you must change jumper J10 to select
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Chapter 2 – Installation Step 2: Connect the Modem to Your PC Turn off your computer. Place the modem in a convenient location, and then connect it to your computer’s serial port, the telephone line or leased line, AC power, and, optionally, your telephone. Global Connections Connections With Voice Connections - No Voice Non-Global Connection
Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 9
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Chapter 2 – Installation Connect the Modem to Your PC Plug one end of the serial cable into the RS232 connector on the modem and the other end into a serial port connector on your computer, such as COM1 or COM2. Connect the Modem to the Telephone Line Plug one end of the modular telephone cable into the modem’s LINE jack and the other end into a standard phone wall jack. Important: The LINE jack is not interchangeable with the PHONE jack. Do not plug the telephone into th
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Chapter 2 – Installation Step 3: Install the Modem Driver If you use Windows 2000 or above, you must install the modem driver. The modem driver tells Windows how to control the modem. If you use a Linux operating system, please see Appendix D. If you use another operating system, please refer to its documentation for modem installation information. Installing the Modem Driver 1. With your computer turned off, ensure that your modem is connected properly, and then turn on
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Chapter 2 – Installation Step 4: Configure the Modem for Your Country or Region – Global Product Only Different countries have different requirements for how modems must function. Therefore, before you use your modem, you must configure it to match the defaults of the country/region in which you are using it. You must also do this if you move the modem to another country/region after it has been configured for the first country/region. You can use one of two configuration
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Chapter 2 – Installation Step 5: Configure the modem for best performance With Micorsoft Operating System, you can configure your modem using HyperTerminal. Ensure that there are not other applications running that could take control of the com port to which the modem is connected. Disable fax service and routingt and remote access if running. To configure your modem, follow these steps: 1. Ensure that the modem serial cable supplied with your modem is connected. 2. In
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Chapter 3 – Operation Chapter 3 – Operation About the Front Panel The LED indicators on the front panel indicate status, configuration, and activity: TD – Transmit Data. Flashes when the modem is transmitting data to another modem. RD – Receive Data. Flashes when the modem is receiving data. CD – Carrier Detect. Lights when the modem detects a valid carrier signal from another modem. It is on when the modem is communicating with the other modem, and off when t
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Chapter 3 – Operation PhoneTools Features With the PhoneTools communications program included with your modem, you can: • Upload and download data files. • Send faxes at preset times. • Store incoming voice messages and faxes. • Retrieve stored messages, faxes, and telephone numbers (telephone number retrieval requires Caller ID service from your telephone company). • Print a received fax. For detailed information about operating your modem under PhoneTools, please refer
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Chapter 3 – Operation Connecting to the Internet Your Multi-Tech modem is your gateway to the Internet and the World Wide Web. To access the Internet and Web via your modem, you must establish a dial-up account with an Internet service provider (ISP). To locate an ISP near you, look in a local directory or computer publication. Your ISP should provide you with the following information: • User name (also called user ID) • Password • Access number (the number you call to
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Chapter 4 – AT Commands, S-Registers, and Result Codes Chapter 4 – AT Commands, S- Registers, and Result Codes The AT Commands, S-Registers, and Result Codes for the MT5634ZBA-Series Modems are published in a separate Reference Guide. This guide is included on the MultiModem Product CD. You can open the guide from the CD or you download the guide to your hard drive and then open it. Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 17
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Chapter 5 – Remote Configuration Chapter 5 – Remote Configuration Remote configuration is a network management tool that allows you to configure MT5634ZBA modems remotely from one location. With password-protected remote configuration, you can issue AT commands to a remote modem for maintenance or troubleshooting as if you were on site. Basic Procedure The following steps can be used when the connection is established by the local or the remote modem. Note: The remote
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Chapter 6 – Callback Security Chapter 6 – Callback Security This chapter describes how to use callback security with your modem. Callback security protects your network from unauthorized access and helps control long-distance costs. When callback security is enabled, all callers are requested to enter a password. If a valid password is received, the modem hangs up and returns the call by dialing a phone number that is stored with the password. The person being called back
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Chapter 6 – Callback Security Setting Callback Security Message Parity The modem’s parity must match the parity of the computer to which the modem is connected. 1. Open a data communications program such as HyperTerminal or PhoneTools. 2. In the terminal window, type AT#Sxxxxxxxx, where xxxxxxxx is your password. Press ENTER. The modem responds with OK if the setup password is correct and ERROR if it is wrong. 3. The modem’s parity default value is No parity (AT#CBP0). T
