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®
NETBuilder II HSSI Module
Installation Guide
®
A member of the NETBuilder family
THE
PRESIDENT S
ENVIRONMENT
AND
CONSERVATION
CHALLENGE
AW ARD
1992
For 3Com User Group Information
1-800-NET-3Com
or your local 3Com office
Manual Part No. 09-0489-000
Published January, 1994. Printed in the U.S.A.
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3Com Corporation 5400 Bayfront Plaza Santa Clara California 95052-8145 © 3Com Corporation, 1994. All rights reserved. No part of this manual may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation. 3Com Corporation reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide noti
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Before You Begin This guide describes how to install, cable, maintain, and troubleshoot the High-Speed Serial ® Interface (HSSI) module for the NETBuilder II base system. The information in this guide applies to the NETBuilder II 4-slot chassis and the NETBuilder II 8-slot chassis. For more information about the NETBuilder II base system installation, refer to the NETBuilder II Base System Installation Guide. This guide is intended for the system administrator, network
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Keys When specific keys are referred to in the text, they are called out by their labels, such as “the Return key” or “the Escape key,” or they may be shown as [Return] or [Esc]. If two or more keys are to be pressed simultaneously, the keys are linked with a plus sign (+), for example: Press [Ctrl]+[Alt]+[Del]. Italics Italics are used to denote new terms or emphasis. Special Messages A special format indicates notes, cautions, and warnings. These messages are defined as
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Chapter 1 Installation ® This chapter describes how to install the HSSI module into the NETBuilder II base system. The HSSI module provides a single serial interface for a WAN connection in the NETBuilder II base system. It supports transmission rates up to OC1, including E3, T3, and sub-rates. NOTE: The HSSI module must be used with NETBuilder II HSSI and Single-Mode FDDI Software 6.2. For information about the software, see the NETBuilder II HSSI and Single- Mode FD
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1-2 Installation Before Installing the HSSI Module 3. Verify that you have received all the contents. When you purchase the HSSI module, you receive the following: n HSSI module n NETBuilder II HSSI Module Installation Guide If an item is missing from an undamaged carton, contact your network supplier to secure a replacement. 4. Write down the serial number and the MAC address from the label on the component side of the HSSI module on the following line: Serial number label Ser
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Installation 1-3 Installing the HSSI Module Installing the HSSI Module Use this procedure to install the HSSI module into the NETBuilder II base system. You will need a small flathead screwdriver. NOTE: There are two versions of the NETBuilder II 4-slot and 8-slot chassis. The older, single- wide versions of the NETBuilder II 4-slot and 8-slot chassis have two flipper ejectors for each module. The newer, dual-wide versions have one flipper ejector for each module, except for the top
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1-4 Installation Installing the HSSI Module 3. Insert the HSSI module into an uncovered I/O slot. Make sure the flipper ejector(s) are in an open position. Flipper Flipper open closed With the connector end toward the backplane and the board facing up (check that the labels on the connector/LED panel are right side up), grasp the left and right sides of the panel and fit the board into the I/O slot opening along the guide rails. 4. Lock the board in the slot. For the dual-wide NETB
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Installation 1-5 Installing the HSSI Module Cabling the HSSI Module for Network Connection A SCSI-type cable connects the HSSI Module DTE connector to a Data Service Unit (DSU). Table 1-1 describes the connectors. Table 1-2 describes the pin assignments. 3Com recommends using minimum lengths of this cable, especially if you plan to use these serial lines at high speeds. The maximum cable length allowed is 50 feet. To connect the HSSI module to the network, insert a SCSI type cable in
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1-6 Installation Installing the HSSI Module CAUTION: Connections between 3Com equipment and other equipment and peripherals must be made using shielded cables in order to maintain compliance with FCC, and other agency radio frequency emissions limits. All interconnection cables should be equipped with shielded connectors. The backshells of these connectors must completely surround the cable shield. Internal Loopback test An internal loopback test is performed automatically when yo
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Chapter 2 Troubleshooting and Maintenance This chapter describes how to troubleshoot and maintain the HSSI module. If you are unable to resolve a problem with your HSSI module, you will need to contact a customer service representative. Refer to Appendix C, “Technical Support,” for information about who to contact in your area. Troubleshooting Startup Problems The following symptom indicates a self-test failure at startup. For complete information on configurabl
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2-2 Troubleshooting and Maintenance Maintaining the HSSI Module Replacing the HSSI Module If any component in the HSSI module fails, you will need to replace the entire module. The HSSI module can be hot-swapped, which means that you can safely remove and install a new one without turning off or rebooting the NETBuilder base system. To perform the following procedure, you may need a small flathead screwdriver. To replace the module, follow these steps to remove the HSSI module:
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Appendix A HSSI Module Components This appendix describes the HSSI module components and gives the specifications of the board. The following figures show the major components and the connector/LED panel. Status LED CA LED TX LED Backplane Connector connector to NETBuilder II TX HSSI ® CA STATUS LEDs The following table explains the states of the three LEDs. Table A-1. LED states LED Normal Color Indicates Behavior TX on green packets forwarding CA on green CSU available STATUS on green normal
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A-2 HSSI Module Components Connectors Connectors There are 4 connectors on the HSSI module. Table A-2. HSSI Module Connectors Location Connector Number of pins Purpose Backplane Connector: J1 and J3 48-pin connects module to the core bus J2 8-pin power connector Front LED/connector 50-pin SCSI II 50-pin connects module to panel: HSSI interface Specifications The following table lists the physical dimensions of the HSSI module. Table A-3. Physical Dimensions Attribute Description Length 8.8 in
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Appendix B Displaying the MAC Address After you have installed the HSSI module, use this procedure to display the MAC address. This method of accessing the monitor can be done only from the bridge/router software. To find out about other methods of accessing the monitor utility, refer to the NETBuilder Family Bridge/Router Guide. NOTE: Using the MONitor command halts the normal operation of the bridge/router software. 1. To access the monitor utility, enter the following command at the network
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B-2 Displaying the MAC Address 5. When you are finished with the display of I/O module information, type G. This will exit the monitor mode and return you to the bridge/router software interface.
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Appendix C Technical Support 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Automated Fax Service SM 3Com’s interactive fax service, 3ComFacts , provides technical information on 3Com products 24 hours a day, seven days a week. To access this service, dial 1-(408)-727-7021 from anywhere in the world using your touch tone telephone. In Europe, call (44) 442 278279. Free local access is available within the follo
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C-2 Technical Support 3Com Documentation on CD-ROM Adapter-Specific Bulletin Board System (BBS) SM This private BBS, called CardBoard , contains patches and drivers for 3Com adapter products, as well as technical articles. To access CardBoard, call the CardBoard telephone number nearest to your location: France (33) (1) 69 86 69 54 Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit. Germany (49) 89 62732-188 or (49) 89 62732-189 Modem set up to 9600 baud, 8 data bits, no parity, 1 st
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Technical Support C-3 Additional Technical Support Services contact your nearest 3Com sales office. To find the 3Com sales office nearest you, call 1-800-NET3Com (638-3266). Before Contacting Your Network Supplier Before you talk to your network supplier, make sure that you have detailed information about the problem, including: n A complete description that includes: – The sequence of events or actions that led to the problem – The nature, symptoms, and duration of the problem – The system comp
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C-4 Technical Support Additional Technical Support Services n Failure symptoms with diagnostic error messages, if applicable n Proof of purchase for warranty repairs If you send a product to 3Com for repair without an RMA number displayed clearly on the outside of the box, it will be returned to you unopened. Paying for Repairs. You may pay for repairs by C.O.D., MasterCard®, or VISA®. Terms are available only if you have prearranged a special authorization with the 3Com credit department and
