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Server Adapters
User’s Guide
Server Karten Benutzerhandbuch
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First Edition (August 1998) 206-765-01 DIVA Server BRI-2M, DIVA Server PRI, SCOM, Quadro, and S2M are trademarks of Eicon Technology Corporation. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. OS/2 is a registered trademark of International Business Machines Corporation. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. All other brand and product names are trademarks or registered trademarks of their respective owners. Changes are peri
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EICON TECHNOLOGY CORPORATION SINGLE USER LICENSE AGREEMENT FOR USE OF SOFTWARE This is a legal agreement between you, the end user, and Eicon Technology Corporation. You should carefully read the following terms and conditions before installing this software. Installing the software indicates your acceptance of these terms and conditions. You assume responsibility for the selection of the program to achieve your intended results, and for the installation, use, and results obtaine
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Limited Warranty (Software) The only warranty Eicon makes is that the medium on which the Program is recorded will be replaced without charge if Eicon, in good faith, determines that it was defective in materials or workmanship and if returned to your supplier with a copy of your receipt within ninety (90) days from the date you purchased it. Eicon offers no warranty for your reproduction of the Program. This Limited Warranty is void if failure of the Program has resulted from ac
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Table of Contents English Introduction .....................................................................7 Installing Your Server Adapter ......................................10 Installing the Software...................................................15 Troubleshooting.............................................................27 Customer Services.........................................................29 Deutsch Einführung.............................................................
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Introduction 7 Introduction This User’s Guide describes how to quickly install and configure your DIVA Server adapter and the software under Windows NT and BackOffice Small Business Server. In just a short time, you should be able to provide high-speed Basic Rate Interface (BRI) or Primary Rate Interface (PRI) ISDN connectivity for remote access, routing, and fax capabilities. Remote access and routing capabilities are provided through Windows NT server. Fax ca
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ENGLISH 8 Introduction To view a PDF manual under any other operating system: 1. Install Acrobat Reader (if it is not installed). Run the corresponding file from the ISDN Software Suite CD-ROM: Platform: Path and file name: Windows 3.11 \doc\reader\win_3x\english\ar16e301.exe DOS \doc\reader\dos\english\acrodos.exe OS/2 \doc\reader\os2\english\aro2e30.exe 2. Open the corresponding file from the ISDN Software Suite CD-ROM: PDF Manual: Path and file name
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Introduction 9 Before You Start Before you start, make sure you have the items you need to install your Server adapter and the corresponding software. Item Description Computer Your computer must have: • a free slot that corresponds to the bus type of your adapter (PCI or ISA (EISA)) • an installed operating system: Windows NT 3.51 (Service Pack 5), Windows NT 4.0 (Service Pack 3), BackOffice Small Business Server 4.0a (DIVA Server BRI-2M only), Netware, Windows for
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ENGLISH 10 Installing Your Server Adapter Installing Your Server Adapter The installation procedure depends on which Server adapter you have: • If you are installing a DIVA Server BRI-2M, follow the instructions below. • If you are installing a DIVA Server PRI, follow the instructions on page 12. • If you are installing any other Server adapter, follow the instructions in the Server Adapters Hardware Installation Guide. To reduce the risk of electrical s
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Installing Your Server Adapter 11 Step Three: Connect your ISDN line In Europe and most countries worldwide: In Europe as well as most countries outside of North America and Japan, connect your ISDN line using the cable included with your Server adapter. 1. Take the cable included with the ISDN wall jack with NT adapter. Server adapter 2. Plug one end into the adapter. 3. Plug the other end into the ISDN wall jack. In North America and Japan: In North America and Japan, you ne
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ENGLISH 12 Installing Your Server Adapter Installing DIVA Server PRI The DIVA Server PRI needs up to 20 Watts of power. If you have several adapters installed in your system, make sure that the power supply will not be overloaded when you install the DIVA Server PRI. PRI signals can have telephone network voltages (TNV). Therefore, PRI lines should be installed and maintained by service personnel only. It may be hazardous if your computer is not properly plu
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Installing Your Server Adapter 13 Step Two: Connect your ISDN line PRI signals can have telephone network voltages (TNV). Therefore, PRI lines should be installed and maintained by service personnel only. It may be hazardous if your computer is not properly plugged in and grounded. This applies particularly to users in North America and Australia. The DIVA Server PRI has a built-in CSU (channel service unit) to protect the adapter from damage due to power surges. However, y
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ENGLISH 14 Installing Your Server Adapter If the ISDN line uses open-ended wire connections: In some cases, you are required to connect to your network termination using the open-ended connectors. The transmission (TX) leads and the receiving (RX) leads are identified by color; transmission leads are blue and white-blue, receiving leads are orange and white-orange. Use the supplied RJ-45 with open ends cable: DIVA Server PRI Signals Open Ends Remarks Pin 1 Receive + (RX +) white-orange
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Installing the Software 15 Installing the Software Installing DIVA for Windows NT This section describes how to install and configure DIVA for Windows NT under Windows NT 4.0. For installation under Windows NT 3.51, see the readme file under \win_nt\install\readme.txt on the ISDN Software Suite CD-ROM. Before you install DIVA for Windows NT, take note of the following: • Make sure that network services are installed on your system. If you do not have a network interface card, install the MS
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ENGLISH 16 Installing the Software The Eicon Adapter Setup dialog box appears: 11. From “ISDN Protocol (Switch Type)”, select the switch type specified by your ISDN service provider. In general, if you are in Europe, select “Europe and other countries, Euro-ISDN (E-DSS1)” (commonly referred to as ETSI standard). 12. If the hardware resources fields are not grayed out: Ensure that the default hardware resources (“Interrupt Number” and “I/O Port Base Address”) are not used by other devices
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Installing the Software 17 14. If you are using the DIVA Server BRI-2M in North America: From the Page box, click “SPID Settings”. • In “Number of Terminals”, enter the number of logical terminals for the ISDN line. If your ISDN service provider assigned only one ISDN number for your ISDN line, select 1. Otherwise, select 2. • In “Subscriber Numbers and SPIDs”, enter the subscriber numbers (ISDN numbers) and SPIDs specified by your ISDN service provider. Depending on your switch type, y
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ENGLISH 18 Installing the Software Step Three: Install Remote Access Service (RAS) 1. From the displayed message box, click “Yes” to install RAS (if it is not already installed) and configure RAS. Note If you install RAS, you also have to re-install Windows NT Service Pack 3. 2. If RAS is not already installed on your system, the Eicon WAN-Miniport Driver Setup dialog box appears. Insert your Windows NT CD-ROM or Setup diskette into the appropriate drive and type D:\I386 (where D is th
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Installing the Software 19 8. From the Remote Access Setup dialog box, click “Network”. From the Network Configuration dialog box, specify the dial-out protocols and server settings. For more information on which protocols you should select, see the Microsoft documentation. • “Dial out protocols”: If dial out is enabled for the port, select the trans- port protocol to use for outgoing calls. • “Allow remote clients running”: Select and configure the supported protocols for incoming calls.
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ENGLISH 20 Installing the Software Allowing Remote Clients to Dial into the RAS Server By default, remote clients do not have permission to dial into the RAS server; you must explicitly enable dialin permission for remote clients. Note For information on setting up user accounts, see the Microsoft documentation. To enable dialin permission: 1. Click the “Start” button and select “Run”. 2. In the Run dialog box, type rasadmin. The RAS Administrator opens. 3. From the “Users” menu, select “
