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Contents INTRODUCTION................................................................................3 W Y N U SE Y F ................................ ..... 3 CHAPTER 1 INSTALLING YOUR FAXMODEM ........................4 E I ................................ ................................ ........ 4 P C ................................ ................................ 4 I F C ................................ .................... 5 CHAPTER 2 INSTALLING AND USING COMMUNICATE! LITE SOFTWARE......
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Introduction Congratulations! Your new faxmodem is a powerful, flexi- ble tool that provides fast connections to the Internet and will help you manage your communications, work more effectively, and present a polished and professional image at home or at the office. This manual explains how to in- stall and use your faxmodem and communications soft- ware. What You Need to Use Your Faxmodem Make sure that you have received the following items: • Faxmodem • Phone cord • A Zoom Link CD-ROM disc co
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Chapter 1 Installing Your Faxmodem Easier Installation We have enhanced the plug-and-play capability by pro- viding a software program that you must run before you install your faxmodem. This program installs “driver” files and sets up your computer to recognize the new faxmo- dem. When you restart your computer after installing the fax- modem, your hard drive will already contain the files Win- dows needs to complete the installation. Preparing the Computer For the moment, put the faxmodem asi
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must detect your modem settings in order to com- plete their setup routines. When the PCI modem installation program has fin- ished, remove the CD from its drive and shut down your computer. Installing the Faxmodem Card CAUTION Do not handle any internal modem card when the phone line is plugged into it. The voltages present when the line is ringing are potentially harmful. Electrostatic Discharge Protection Static electricity can damage components on your faxmodem or inside your computer. Bef
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you have two telephone lines and want to keep your fax program running on one line while you access the Internet on the other line. Another reason for keeping your old modem would be that you antici- pate being able to use “teaming” or “bonding” soft- ware to use two modems and two phone lines for faster Internet access. If you are removing your old modem: 2 Please refer to your modem manufacturer’s removal instructions, if any. The following procedure should work in most cases. Note: You can
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to remove the old modem. Continue with step 3 be- low. Before you start the hardware installation, close 3 all running programs and shut down Windows if you have not already done so. Then turn your computer off and unplug it. Don’t plug it back in or turn it on until you complete the faxmodem hardware installation. Take the cover off your computer. If you are not fa- 4 miliar with the procedure, consult your computer’s manual for instructions. Unscrew and remove the metal cover plate on the
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Now insert your new faxmodem firmly into an avail- able PCI slot. See the following illustration. tPCI slo r ISA slots The PCI slot is designed to easily mate with your new PCI modem. Be sure that the bracket is lined up properly; then screw the bracket into the computer using the screw you removed with the cover plate. Be sure that the back end of the card (smaller gold finger area) is properly seated into the connector. If you have a tower or mini-tower computer case with a vertical main board
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Plug in your computer and turn it on. 9 As the Windows operating system starts up, it will 10 detect your new faxmodem. Because the installation program has already provided your computer with the required files, you will see Windows report on its progress, but it will not require any action on your part. Once the system has completely started, you should 11 determine what COM port your faxmodem is set to. The COM port is a number used by the computer to keep track of where it is sending d
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If you have not encountered any problems, your 12 modem is installed and you can move on to Testing Your Faxmodem, below. If you are having installa- tion problems, see Chapter 4. Testing Your Faxmodem Before you set up your software, start with a quick test to check that your modem is working. Open the Control Panel and double-click Modems. Under the Diagnostics tab highlight the COM port for your mo- dem and click More Info. This queries the modem with AT commands. A list of responses means
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Chapter 2 Installing and Using COMMUNICATE! LITE Software The Zoom Link CD-ROM disc that was provided with your faxmodem includes COMMUNICATE! LITE, by 01 Commu- nique Laboratory, Inc. This is an integrated communica- tions software package. It has an easy-to-use interface based on a familiar telephone image. COMMUNICATE! LITE can send, receive, and manage your faxes. It can store and speed-dial your frequently used phone numbers, an it can serve as an answering machine if your modem supports v
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Click on the COMMUNICATE! button to begin the in- stallation. On the COMMUNICATE! LITE Main Menu you will be offered a choice of languages. Choose the language you want to install. After a few seconds the COMMUNICATE! Installation screen will appear. Click on the Install button. 2 The Install Configuration dialog box will be dis- 3 played. Enter your company name (if applicable), your name, telephone, and fax number. This infor- mation will appear on the header of each of your out- going faxe
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COMMUNICATE! LITE is now installed and ready to send and receive faxes or voice messages. Running COMMUNICATE! LITE COMMUNICATE! LITE comes with extensive on-line help to guide you through faxing, data calling, and many other features. The features supported by your faxmodem are listed on its box. The main interface of COMMUNICATE! LITE looks like an integrated telephone and answering machine, with a handset on the left, a keypad in the middle, and a recorder on the right. The handset and keypad
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mouse pointer. The illustration above was created with the mouse pointer (not shown here) paused over the View File button. Notice that “Use graphic editor” appears in the panel at the top middle, and that “Graphic editor” appears in a light rectangle just below the View File button. To learn more about how to use all the features of COMMUNICATE! LITE, click on the Help button to access the online documentation. A set of step-by-step instruc- tions will be displayed. Select a feature and then la
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Getting Help for COMMUNICATE! LITE For help with COMMUNICATE! LITE, consult the extensive help file included with the program. Chapter 2 Installing and Using COMMUNICATE! LITE Software 15
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Chapter 3 Using the Faxmodem with Other Software This chapter provides tips for setting up communications software, sending initialization strings containing AT commands to the faxmodem, using audio features, using a video camera, and accessing the Internet. Tips for Setting Up Communications Software Software programs are designed to provide a simple, user- friendly interface that makes it easy to use the many fea- tures your faxmodem offers. First, however, the software must identify the mode
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computer and the modem take place at this higher speed, independent of the modem-to-modem speed. The modem auto-negotiates the highest speed con- nection between itself and the other modem. • If there is a section of your software called “Terminal Settings,” make sure that Hardware Flow Control (RTS/CTS) is ON (or YES). This is necessary in order for V.42bis file transfers to work. • • Set auto baud detect to OFF (or NO). • If your fax software gives you the option of selecting Class 1 or Class
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• • If your telephone service includes Call Waiting that you can temporarily suspend by pressing *70, include ATDT*70, (including the comma) in the dial string. Using AT Commands If your software does not handle AT commands automati- cally, it should provide a place to enter AT commands in its setup menus. However, in some cases you may need to enter AT com- mands directly to the faxmodem. You must do so from a data program’s terminal mode. To use AT commands in terminal mode: 1. Start your data
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software that supports these features must be TAPI com- patible (TAPI stands for Telephony Application Program- ming Interface) or support IS-101 commands. An example of a TAPI-compatible software that supports voice mail is Microsoft Phone™. Using Video Your faxmodem supports video applications through the V.80 standard protocol so that it can be used for high- quality modem-to-modem videoconferencing. The modem is compatible with H.324 point-to-point and H.323 Inter- net video conferencing sta
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Chapter 4 Problems and Solutions Note: If your modem is not working, please read this chapter and the communications software docu- mentation in Chapter 3 carefully. Also, the modem drivers for your faxmodem are updated periodically to enhance performance or features. You may want to download the latest drivers from time to time, especially if you are en- countering problems. A flyer included with your faxmodem includes a Web address for driver up- dates. For installation problems, see Chapter
