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Digital Voice Modem
SBV5122 Digital Voice Modem Series
Installation Guide
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B Copyright © 2009 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of
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B Table of Contents Safety and Regulatory Information Getting Started Inside the Box ............................................................................................................................................... 1 Minimum System Requirements.................................................................................................................. 2 Overview SBV5122 Front Panel .......................................................................................
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B Safety and Regulatory Information i SAFETY AND REGULATORY INFORMATION IMPORTANT SAFETY INSTRUCTIONS — when using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions. Retain the instructions for future reference.
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B • Place device to allow for easy access when disconnecting the power cord of the device from the AC wall outlet. • Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of the blades exposed. • Place this device on a stable surface. • Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth-grounded coaxial cable-TV wall outlet. • Always first touch the coaxial ca
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B • This device should not be used in an environment that exceeds 40° C. SAVE THESE INSTRUCTIONS Note to CATV System Installer — This reminder is provided to call the CATV system installer’s attention to Section 820.93 of the National Electric Code, which provides guidelines for proper grounding and, in particular, specifies that the Coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical. IMPORTANT VOIP SER
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B FCC COMPLIANCE CLASS B DIGITAL DEVICE This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to prov
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B CARING FOR THE ENVIRONMENT BY RECYCLING When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste. RECYCLING YOUR MOTOROLA EQUIPMENT Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for
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B Getting Started 1 Contents and System Requirements Thank you for purchasing a Motorola SURFboard ® product. Please take a few moments to become familiar with the product before starting the installation. To learn more about Motorola products, visit us at www.motorola.com. Inside the Box Before installing your Motorola SBV5122 Digital Voice Modem, verify that the items listed below are in the box: Items Power Supply SBV5122U USB Driver Installation CD-ROM (available with S
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B Minimum System Requirements The SBV5122 is compatible with the following operating systems: • Windows XP (Service Pack 2) • Windows Vista • MAC 10.4 Contents and System Requirements • Minimum System Requirements 2 SBV5122 Digital Voice Modem • Installation Manual 568756-001-b
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B Overview 2 SBV5122 Front and Rear Panels SBV5122 Front Panel LED When the LED is… Then the modem is… POWER On (never flashes) On RECEIVE • Flashing • Scanning for a downstream channel • ON (and not flashing) • Connected to a downstream channel SBV5122 Front and Rear Panels • SBV5122 Front Panel 3 SBV5122 Digital Voice Modem • Installation Manual 568756-001-b
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B LED When the LED is… Then the modem is… SEND • Flashing • Scanning for a upstream channel • ON (and not flashing) • Connected to a upstream channel ONLINE • Flashing • Scanning for a network connection • ON (and not flashing) • Online and the startup process is complete LINK • Flashing • Scanning for a network connection • ON (and not flashing) • Connection established TEL 1/2 Phone is off hook • Flashing TEL 2 Phone is in use • ON (and not flashing) SBV5122 Front and
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B SBV5122 Rear Panel Key Item Description 1 TEL 1/2 Connects to a single or two-line telephone TEL 2 Connects to a single line telephone 2 ETHERNET Connects to Ethernet-equipped devices 3 USB* Connect to USB-equipped devices (available on SBV5122U models) 4 CABLE Connects the modem to a cable wall outlet coaxial cable connection 5 POWER Provides power to the cable modem * USB capabilities are only available when connected to a computer using Windows™. The USB capabilities are
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B Cabling and Powering Up the SBV5122 3 CAUTION This product is for indoor use only. Do not route the USB, Ethernet and/or telephone cables outside of the building. Exposure of the cables to lightning could create a safety hazard and damage the product. CAUTION Contact your service provider before connecting your digital voice modem to existing telephone wiring. DO NOT connect the telephone wire to a traditional telephone (PSTN) service. SBV5122U Cabling Instructions 1. Insert th
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B SBV5122N Cabling Instructions 1. Connect one end of the coaxial cable to the cable outlet. 2. Connect the other end of the coaxial cable to the cable connector on the modem. 3. Insert the power cord into the power port on the modem. 4. Plug the other end of the power cord into an electrical outlet. 5. Insert the other end of the Ethernet cable port on the modem. 6. Insert one end of the Ethernet cable to your computer. 7. Insert one end of a telephone cable into the Tel 1/2 or Te
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B Connecting to the Internet After cabling and powering up the SBV5122, open a web browser, type in a web address to verify that you can connect to the Internet. If you are unable to connect to the Internet, it may be necessary to restart your computer (please try this option first), change your settings, or reset your IP address. Configuring TCP/IP In Windows XP 1. Click Start. 2. Click Control Panel. 3. Click Network and Internet Connections / Network Connections (will vary ac
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B Configuring TCP/IP in Windows Vista 1. Click Start. 2. Right click on Network. 3. Scroll down to Properties. 4. Click Manage network connections. 5. Right-click on the appropriate (if more than one listing) Local Area Connection. 6. Click Properties. Vista may prompt you for permission to continue – Click Continue. 7. Select Internet Protocol Version4 (TCP/IPv4) and click Properties. 8. Verify that the Obtain an IP address automatically and Obtain DNS server address automatical
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B Windows Vista 1. On the Windows Vista desktop, click Start. 2. Click All Programs. 3. Click Accessories. 4. Click Run to display the Run window. 5. Type cmd and click OK to open a command prompt window. 6. Type ipconfig and press Enter to display the IP Configuration. If an Autoconfiguration IP Address appears, there is an incorrect connection between your PC and the digital voice modem (check the cable connections and your television service), or you may need to renew your IP addr
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B 6.0 mm (.24 inches) maximum 9.0 mm (.35 inches) maximum 2.5 mm (.10 inches). If possible, mount the unit to concrete, masonry, a wooden stud, or some other very solid wall material. Use anchors if necessary (for example, if you must mount the unit on drywall). CAUTION Before drilling holes, check the structure for potential damage to water, gas, or electric lines. SBV5122U Cabling Instructions • Wall Mounting the SBV5122 11 SBV5122 Digital Voice Modem • Installation Manual 5687
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B Wall Mounting Template After mounting, reconnect the coaxial cable input and Ethernet connection. Plug the power cord into the +12VDC connector on the cable modem and the electrical outlet. Route the cables so that they are not a safety problem. SBV5122U Cabling Instructions • Wall Mounting the SBV5122 12 SBV5122 Digital Voice Modem • Installation Manual 568756-001-b