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Aspire 5741/5741G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on Aspire 5741/5741G service guides. Date Chapter Updates II
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. NOTE: This s
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Removing the CPU . . . . . . . . . . . . . . . . .
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Table of Contents Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Intermittent Problems . .
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models. Operating System • Genuine Windows® 7 Home Premium 64-bit* • Genuine Windows® 7 Home Basic 64-bit* Platform • Intel® Core i3-330M/i3-350M processor (3 MB L3 cache, 2.13/2.26 GHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache • Mobile Intel® HM55 Express Chipset System Memory • Dual-channel DDR3 SDRAM support: •
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• MPEG-2/DVD decoding • WMV9 (VC-1) and H.264 (AVC) decoding • Microsoft® DirectX® Video Acceleration (DXVA) application interface (API) (Aspire 5741G) • HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support Storage subsystem • 2.5" hard disk drive • DVD-Super Multi double-layer drive • Multi-in-1 card reader Audio • Two built-in stereo speakers • High-definition audio support • MS-Sound compatible • Built-in microphone Storage • 160/250/320/
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Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and weight • 381 (W) x 253 (D) x 25/34 (H) mm (15 x 9.9 x 0.98/1.3 inches)2.6 kg (5.74 lbs.)10 with 6-cell battery pack Power subsystem • ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes • 3-pin 65 W AC adapter (Aspire 5741):· • 108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches) • 225 g (0.49 lbs.)10 with 180 cm DC cable • 3-pin 90 W AC adapter (Aspire 57
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Software • Acer Crystal Eye • Acer eRecovery Management • Acer Backup Manager • Adobe® Flash® Player • Adobe® Reader® • Cyberlink® Power DVD™ •eSobi™ • Google Toolbar™ • McAfee® Internet Security Suite 2009 Trial • Microsoft® Works with Office Home and Student 2007 Trial • MyWinLocker® • Norton™ Online Backup • NTI Media Maker™ • Oberon GameZone • WildTangent® Optional Items • 1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module • 6-cell Li-ion battery pack • 3-pin 65 W AC adapter (Aspire 5741) • 3-pi
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System Block Diagram Chapter 1 5
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Your Acer Notebook tour Front View 1 11 2 3 4 10 5 9 6 7 8 No. Icon Item Description 1 Acer Crystal Eye Web camera for video communication webcam (for selected models). 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 HDD Indicates when the hard disk drive is active. Communication Indicates the computer’s wireless connectivitoy indicator device status. 4 Power button Turns the computer on and off. 5 Keyboard For entering data into your computer. 6 TouchPa
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No. Icon Item Description 1 7 Indicates the computer’s power status. Power 1 Indicates the computer’s battery status. Battery 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. 8 Click buttons (left The left and right buttons function like the left and right) and right mouse buttons. 9 Palmrest Comfortable support area for your hands when you use the computer. 10 Speakers Left and right speakers deliver stereo audio outp
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No. Icon Item Description 4 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. 5 HDMI Connect to HDMI devices 6 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 7 Microphone-in Accepts input from external microphones. jack Headphones/ Connects to audio line-out devices speaker/line-out (e.g. speakers, headphones). jack Right View 12 345 6 No. Icon Item Description 1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 2 Optical
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Bottom View 1 6 2 5 4 3 No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release Releases the battery for removal. latch 3 Hard disk bay Houses the computer's hard disk (secured with screws). 4 Memory Houses the computer's main memory. compartment 5 Battery lock Locks the battery in position. 6 Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use. Note: Do not cover or obstruct the fan opening. Indicators The computer
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TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Function Left Button (2) Right Button (3) Main TouchPad (1) Execute Quickly click twice. Tap twice (at the sa
