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325388-002.book Page i Friday, October 24, 2003 9:21 AM
Maintenance and Service
Guide
HP Pavilion Widescreen
Notebook zt3000
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen
Notebook PC X1000
Document Part Number: 325388-002
October 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
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325388-002.book Page ii Friday, October 24, 2003 9:21 AM © 2003 Hewlett-Packard Development Company, L.P. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Intel®, Pentium®, and SpeedStep® are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The in
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325388-002.book Page iii Friday, October 24, 2003 9:21 AM Contents 1 Product Description 1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–24 1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–25 1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–26 1.6
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325388-002.book Page iv Friday, October 24, 2003 9:21 AM Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventin
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325388-002.book Page v Friday, October 24, 2003 9:21 AM Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2 C Screw Listing Index Maintenance and Service Guide v
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325388-002.book Page 1 Friday, October 24, 2003 9:21 AM 1 Product Description The HP Pavilion Widescreen Notebook zt3000, HP Compaq Business Notebook nx7000, and Compaq Presario Widescreen Notebook PC X1000 offer advanced modularity, a Mobile Intel® Pentium® 4 Processor-M processor with 64-bit architecture, industry-leading ATI MOBILITY RADEON Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. HP Pavilion Widescreen Notebook zt3000, HP Compaq Business Noteb
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325388-002.book Page 2 Friday, October 24, 2003 9:21 AM Product Description 1.1 Models Notebook models are shown in Tables 1-1 through 1-4. Table 1-1 HP Pavilion zt3000, HP Compaq nx7000, and Compaq Presario X1000 Model Naming Conventions Key C P 170 Y5 80 Y Ci 10 P XXXXXX-XXX 12 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series V = HP Pavilion P = Compaq designator zt3000 Presario X1000 C = HP Compaq nx7000 2 Processor type P = Mobile Intel Pentium 4 Processor-M 3 Processor speed 17
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325388-002.book Page 3 Friday, October 24, 2003 9:21 AM Product Description Table 1-1 HP Pavilion zt3000, HP Compaq nx7000, and Compaq Presario X1000 Model Naming Convention (Continued) 8 RAM 10 = 1024 MB 25 = 256 MB 51 = 512 MB 9 Operating system H = Microsoft® Windows® XP Home P = Windows XP Pro 10 SKU# Table 1-2 HP Pavilion zt3000 Models All HP Compaq nx7000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4-wH lithium ion (Li-Ion) battery pack ■ 1-year warranty on parts and labor
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325388-002.book Page 4 Friday, October 24, 2003 9:21 AM Product Description Table 1-2 HP Pavilion zt3000 Models (Continued) V P 160 Y5 60 W Ci 51 P Korea DR247A AB1 V P 160 Y5 40 W Cb 25 H Asia Pacific DR254A UUF Taiwan DR256A AB0 V P 160 W5 60 Y Cb 51 H Greece DP778E AB7 Switzerland DP778E UUZ V P 160 W5 60 W Cb 51 H Hong Kong DR257A AB5 Thailand DR257A AKL V P 150 Y5 40 W Ci 25 P People’s Republic DR245A AB2 of China V P 150 W5 80 Y Cb 51 H United States DM779A ABA V P 150 W5 60 Y Cb 51 H U
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325388-002.book Page 5 Friday, October 24, 2003 9:21 AM Product Description Table 1-2 HP Pavilion zt3000 Models (Continued) V P 150 W5 40 W Cb 25 H Asia Pacific DR259A UUF V P 140 W5 80 Y Cb 51 P Latin America DR205A ABM V P 140 W5 60 W Cb 51 H United States DM781A ABA V P 140 W5 40 Y Cb 51 H France DP786E ABF V P 140 W5 40 W Cb 51 H France DP784E ABF Norway DP785E ABN Germany DM781E ABD United States DM783A ABA V P 140 W5 40 W Cb 51 P Latin America DR204A ABM V P 140 W5 40 W Cb 25 H Belgium
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325388-002.book Page 6 Friday, October 24, 2003 9:21 AM Product Description Table 1-3 HP Compaq nx7000 Models All HP Compaq nx7000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4-wH Li-Ion battery pack ■ 1-year warranty on parts and labor C P 160 Y5 80 W Cb 51 P Korea DM942A AB1 C P 160 Y5 60 Y Ci 51 P France DG706T ABF C P 160 Y5 60 W Cb 51 P Belgium DG706A UUG The Netherlands DG706A ABH Czech Republic DG706A AKB Norway DG706A ABN Denmark DG706A ABY Poland DG706A AKD DG706A ABB Port
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325388-002.book Page 7 Friday, October 24, 2003 9:21 AM Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 160 W5 60 W Cb 51 P Asia Pacific DM945A UUF Japan DL855A ABJ and Latin America DL855A ABM DL855A UUF Thailand DM945A AKL Brazil DL855A AC4 United States DL855A ABA French Canada DL855A ABC C P 160 W5 40 D Cb 25 P Taiwan DN896A AB0 People’s DS303P AB2 Republic of China C P 160 W5 40 D CN 25 P Latin America DP093A ABM United States DP093A ABA C P 150 Y5 80 W Cb 51 P Aust
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325388-002.book Page 8 Friday, October 24, 2003 9:21 AM Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 150 Y5 40 W Ci 51 P Belgium DG705A UUG Norway DG705A ABN Czech Republic DG705A AKB Poland DG705A AKD Denmark DG705A ABY Portugal DG705A AB9 Europe DG705A ABB Russia DG705A ACB France DG705A ABF Saudi Arabia DG705A ABV and Slovenia DG705A AKN DG705T ABF Spain DG705A ABE Germany DG705A ABD and and DG705T ABE DG705T ABD Sweden/Finland DG705A AK8 Greece DG705A AB7 Switze
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325388-002.book Page 9 Friday, October 24, 2003 9:21 AM Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 150 W5 60 W Cb 25 P People’s Republic DS302P AB2 Taiwan DR746P AB0 of China C P 150 W5 40 W Cb 51 H Switzerland DJ169S UUZ C P 150 W5 40 W Cb 51 P Asia Pacific DN728A UUF C P 150 W5 40 W Cb 25 P Asia Pacific DM944A UUF Australia DS312P ABG C P 150 W5 40 D Cb 25 H Taiwan DL842A AB0 C P 150 W5 40 D Cb 25 P People’s Republic DQ885P AB2, of China DL838A AB2, and DS301P AB2
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325388-002.book Page 10 Friday, October 24, 2003 9:21 AM Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 140 W5 60 W Cb 51 H Sweden DJ200S AK8 C P 140 W5 60 W Cb 25 H Asia Pacific DL844A UUF Korea DL844A AB1 Australia/New Zealand DL844A ABG Taiwan DL846A AB0 Hong Kong DM437A AB5 Thailand DL844A AKL Japan DL844A ABJ C P 140 W5 60 W Cb 25 P Asia Pacific DL843A UUF Korea DL843A AB1 Australia/New Zealand DL843A ABG Taiwan DL845A AB0 Japan DL843A ABJ Thailand DL843A AKL C P 1
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325388-002.book Page 11 Friday, October 24, 2003 9:21 AM Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 140 W5 40 W Ci 25 P Belgium DG704A UUG Italy DG704A ABZ and The Netherlands DG704A ABH DG704T UUG Norway DG704A ABN DG704A AKB Poland DG704A AKD Czech Republic Denmark DG704A ABY Portugal DG704A AB9 Europe DG704A ABB Russia DG704A ACB France DG704A ABF, Saudi Arabia DG704A ABV DG704T ABF, Slovenia DG704A AKN and Spain DG704A ABE DJ231S ABF Sweden/Finland DG704A AK8 Ge
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325388-002.book Page 12 Friday, October 24, 2003 9:21 AM Product Description Table 1-3 HP Compaq nx7000 Models (Continued) C P 140 W5 40 C Cb 25 P Asia Pacific DR850P UUF Korea DM937A AB1 C P 140 W5 30 D Cb 25 H Hong Kong DR753P AB5 C P 130 Y5 80 W Cb 51 P United States DP113S ABA C P 130 Y5 40 W Cb 51 P United States DP119S ABA C P 130 W5 40 W Cb 25 P Taiwan DN893A AB0 C P 130 W5 40 W Ci 25 P Asia Pacific DL852A UUF Hong Kong DL852A AB5 C P 130 W5 40 D Cb 25 H Asia Pacific DL840A UUF Japan D
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325388-002.book Page 13 Friday, October 24, 2003 9:21 AM Product Description Table 1-4 Compaq Presario X1000 Models All Compaq Presario X1000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4-wH Li-Ion battery pack ■ 1-year warranty on parts and labor X1094 P 160 Y5 80 Y Cb 51 H Australia/New Zealand DR824A ABG X1082 P 160 Y5 80 Y Cb 51 H Australia/New Zealand DR278A ABG X1064 P 160 Y5 80 Y Ci 51 H Korea DN625A AB1 X1081 P 160 Y5 80 W Cb 51 H Australia/New Zealand DR277A ABG Asia Pacif
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325388-002.book Page 14 Friday, October 24, 2003 9:21 AM Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1070 P 160 Y5 60 D Cb 25 H People’s Republic DQ976A AB2 of China X1074 P 160 Y5 60 D Ci 51 H Hong Kong DR270A AB5 X1091 P 160 Y5 40 W Ci 25 H Korea DR287A AB1 X1093 P 160 W5 80 Y Cb 51 H Australia/New Zealand DR823A ABG X1097 P 160 W5 80 W Ci 51 H Australia/New Zealand DR824A ABG X1140 P 160 W5 60 Y Cb 51 H United Kingdom DP772E ABU X1155 P 160 W5 60 Y Ci 51 H Swede
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325388-002.book Page 15 Friday, October 24, 2003 9:21 AM Product Description Table 1-4 Compaq Presario X1000 Models (Continued) X1085 P 150 Y5 80 W Cb 51 H Hong Kong DR281A AB5 X1056 P 150 Y5 60 Y Cb 25 H People’s Republic DN617A AB2 of China X1049 P 150 Y5 60 W Cb 51 H Hong Kong DN610A AB5 X1023 P 150 Y5 60 W Cb 51 H Asia Pacific DN584A UUF X1069 P 150 Y5 60 W Cb 25 H People’s Republic DQ975A AB2 of China X1084 P 150 Y5 60 W Ci 25 H Korea DR280A AB1 X1055 P 150 Y5 60 D Cb 25 H People’s Repub
