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HP Pavilion dv7 Notebook PC
Maintenance and Service Guide
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© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of it
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ................................................................................... 11 Top ...................................................................................................................................... 12 Buttons ...........................................................................
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Packaging and transporting guidelines ........................................ 49 Component replacement procedures ........................................................................................ 51 Service tag ............................................................................................................. 51 Computer feet ......................................................................................................... 52 Battery .....................................
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6 Specifications ............................................................................................................... 116 Device specifications ............................................................................................................ 116 17.3-inch display specifications ............................................................................................. 117 Hard drive specifications ..........................................................................
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viii
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1 Product description Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor Product Name HP Pavilion dv7 Notebook PC √√ Processors AMD A8-3530MX 2.60-GHz processor, (1.90- √ GHz FSB, 4.0-MB L2 cache, quad core, 45 W) AMD A8-3510MX 2.50-GHz processor (1.80- √ GHz FSB, 4.0-MB L2 cache, quad core, 45 W) AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0- √ MB L2 cache, quad core, 35 W) AMD A6-3410MX 2.30-GHz processor (1.60-GHz FS
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Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor AMD Phenom II P960 1.80-GHz processor (2.0-MB √ L2 cache, 1066-MHz FSB, 3.6-GT/ second, quad core, 25 W) AMD Phenom II P860 2.00-GHz processor (1.5-MB √ L2 cache, 1066-MHz FSB, 3.6-GT/ second, triple core, 25 W) AMD Phenom II P650 2.60-GHz processor (2.0-MB √ L2 cache, 1333-MHz FSB, 3.6-GT/ second, dual core, 25 W) AMD Phenom II N660 3.00-GHz processor (2.0-MB √ L2 cache,
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Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor Intel Dual Core i3-2350M 2.30-GHz processor (3.0-MB √ L3 cache, 35 W) Intel Dual Core i3-2330M 2.20-GHz processor (3.0-MB √ L3 cache, 35 W) Intel Dual Core i3-2310M 2.10-GHz processor (3-MB √ L3 cache, 35 W) Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB √ L3 cache, dual core, 35 W) Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB √ L3 cache, dual core, 35 W) Chipset AT
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Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor Graphics Internal graphics: √ ● AMD Radeon™ HD 6620G graphics on computer models equipped with an AMD A8 processor ● AMD Radeon HD 6520G graphics on computer models equipped with an AMD A6 processor ● AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor ● ATI Mobility Radeon HD 4250 graphics with 128-MB sideport memory (64-MB×16 DDR3 800 @ 900 MHz) su
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Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor Internal graphics: √ ● Intel HD Graphics 3000 ● Intel HD Graphics Switchable discrete graphics: ● ATI XT Radeon HD 6770M M2 package with 2048- MB of discrete video memory (64-MB × 32 GDDR5 × 8 PCs, 5 Gbps); muxless, support for BACO ● ATI XT Radeon HD 6770M M2 package with 1024- MB of discrete video memory (32-MB × 32 GDDR5 × 8 PCs, 5 Gbps); muxless, support for BACO ● ATI XT Rad
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Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor Supports the following configurations: √ ● 16384-MB total system memory (8192×2) ● 12288-MB total system memory (8192×1 + 4096×1) ● 8192-MB total system memory (8192×1 or 4096×2) ● 6144-MB total system memory (4096×1 + 2048×1) ● 4096-MB total system memory (4096×1 or 2048×2) ● 3072-MB total system memory (2048×1 + 1024×1) ● 2048-MB total system memory (2048×1 or 1024×2) Hard driv
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Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor 12.7-mm tray load √√ Supports Blu-ray Disc ROM with SuperMulti DVD±R/RW √ Double-Layer Drive with LightScribe Supports Blu-ray Disc R/RW with SuperMulti DVD±R/RW √√ Double-Layer Drive with LightScribe Supports DVD±RW Double-Layer LightScribe √√ SuperMulti Drive Supports zero-power optical drive (computer models √√ equipped with AMD Athlon, Phenom, and Turion processors) Audio
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Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor Support for the following WLAN formats: √√ ● Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter ● Atheros AR9285 802.11b/g/n 1×1 WiFi Adapter ● Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter ● Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0HS ready) ● Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter ●
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Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor ● Ports 3-pin AC power √√ ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● HDMI version 1.4 supporting up to 1080p, 1920×1200 @ 60Hz and 1920×1200 @ 60Hz in DVI mode ● RJ-45 (Ethernet, includes link and activity lights) ● USB 2.0 (3 ports) ● VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 85 and 75 Hz, 1920×1200 external resolution @ 60Hz, hot plug and un
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Category Description Computer Computer models models equipped with equipped with an an AMD processor Intel processor Operating Preinstalled: √√ system ● Windows 7 Home Basic ● Windows 7 Home Premium ● Windows 7 Professional ● RedFlag ● FreeDOS Serviceability End-user replaceable parts: √√ ● AC adapter ● Battery ● Hard drives (2) ● Memory modules (2) ● Optical drive ● WLAN module 10 Chapter 1 Product description
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2 External component identification 11
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Top Buttons Item Component Description ● (1) Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5
