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Maintenance and Service
Guide
HP Pavilion ze2300 Notebook PC
Compaq Presario M2300 Notebook PC
Document Part Number: 383111-002
November 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, Celeron, and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . .
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–14 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16 3.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–18 3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–20 4 Removal and Replace
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.6 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index vi Maintenance and Service Guide
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1 Product Description The HP Pavilion ze2300 Notebook PC 1 and the Compaq Presario M2300 Notebook PC 2 offer advanced modularity, Intel® Mobile Pentium® M and Celeron® M processors, and extensive multimedia support. HP Pavilion ze2300 and Compaq Presario M2300 Maintenance and Service Guide 1–1
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Product Description 1.1 Features Numerous references are made throughout this Maintenance and ✎ Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■ S-Video-out jack ■ Expansion port 2 ■ 6-in-1 Digital Media Slot or 6-in-1 Memory Reader A computer model is considered to be defeatured if it has only 2 Universal Serial Bus ports and none of the components in the prece
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Product Description ■ 15.0-inch XGA (1024 × 768) TFT display with over 16.7 million colors ■ 80-, 60-, or 40-GB high-capacity hard drive, varying by computer model ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 1.0 GB ■ Microsoft® Windows® XP Home Edition or Windows XP Professional, varying by computer model ■ Full-size Windows keyboard with embedded numeric keypad ■ TouchPad pointing device with dedicated vertical scroll region ■ Integrated 10Base-T/100 Base-TX Ethernet l
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Product Description ■ Connectors: ❏ External monitor port ❏ Universal Serial Bus (USB) v. 2.0 (up to 3 ports) ❏ RJ-11 (modem) jack ❏ RJ-45 (network) jack ❏ Audio-out (headphone) jack ❏ Audio-in (microphone) jack ❏ Power ❏ IEEE 1394 digital port ❏ S-Video-out jack (select models only) ❏ Expansion port 2 (select models only) ❏ 6-in-1 Digital Media Slot (select models only) ❏ 6-in-1 Memory Reader (select models only) 1.2 Resetting the Computer If the computer you are servicing has an unknown passwo
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Product Description 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any battery packs at this time. 6. Turn on the computer. All passwords and all CMOS settings have been cleared. 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting
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Product Description 1.4 External Components The external components on the front of the HP Pavilion ze2300 computer are shown below and described in Table 1-1. Front Components, HP Pavilion ze2300 1–6 Maintenance and Service Guide
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Product Description Table 1-1 Front Components HP Pavilion ze2300 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select On: One or more optional internal wireless models only) devices, such as a WLAN and/or a Bluetooth® module (select models only), are turned on. 3Power light ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■ Off: Computer is off. 4 IDE (Integrated Drive On or blinking: The internal hard drive or an Electronics) drive light opt
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Product Description The external components on the front of the Compaq Presario M2300 computer are shown below and described in Table 1-2. Front Components, Compaq Presario M2300 1–8 Maintenance and Service Guide
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Product Description Table 1-2 Front Components Compaq Presario M2300 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select On: One or more optional internal wireless models only) devices, such as a WLAN and/or a Bluetooth module (select models only), are turned on. 3Power light ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■ Off: Computer is off. 4 IDE (Integrated Drive On or blinking: The internal hard drive or an Electronics) drive light o
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Product Description The external components on the right side of the HP Pavilion ze2300 computer are shown below and described in Table 1-3. Right-Side Components, HP Pavilion ze2300 1–10 Maintenance and Service Guide
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Product Description Table 1-3 Right-Side Components HP Pavilion ze2300 Item Component Function 1 USB ports (1 or 2 Connect an optional USB device. depending on the computer model) 2 6-in-1 Digital Media Supports an optional digital memory card. Slot (select models only) 3 1394 port Connects an optional 1394a device such (select models only) as a scanner, digital camera, or digital camcorder. 4 6-in-1 Digital Media On: A digital memory card is being Slot light accessed. (select models only)
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Product Description The external components on the right side of the Compaq Presario M2300 computer are shown below and described in Table 1-4. Right-Side Components, Compaq Presario M2300 1–12 Maintenance and Service Guide
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Product Description Table 1-4 Right-Side Components Compaq Presario M2300 Item Component Function 1 USB ports (1 or 2 Connect optional USB devices. depending on the computer model) 2 6-in-1 Memory Reader Supports an optional digital memory card. (select models only) 3 1394 port Connects an optional 1394a device such (select models only) as a scanner, digital camera, or digital camcorder. 4 6-in-1 Memory Reader On: A digital memory card is being light (select models accessed. only) 5 Optical
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Product Description The external components on the left side of the HP Pavilion ze2300 computer are shown below and described in Table 1-5. Left-Side Components, HP Pavilion ze2300 1–14 Maintenance and Service Guide
