Resumo do conteúdo contido na página número 1
HP EliteBook 8470w Mobile Workstation
and HP EliteBook 8470p Notebook PC
computer model
Maintenance and Service Guide
Resumo do conteúdo contido na página número 2
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
Resumo do conteúdo contido na página número 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
Resumo do conteúdo contido na página número 4
iv Safety warning notice
Resumo do conteúdo contido na página número 5
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ................................................................................... 12 Display ................................................................................................................................. 12 Buttons and fingerprint reader (select models only) ................................
Resumo do conteúdo contido na página número 6
Grounding guidelines .............................................................................................. 51 Electrostatic discharge damage .................................................................. 51 Packaging and transporting guidelines ........................................ 53 Component replacement procedures ........................................................................................ 55 Service tag .............................................................
Resumo do conteúdo contido na página número 7
Downloading a BIOS update .................................................................................. 119 Using Advanced System Diagnostics ...................................................................................... 120 6 Specifications ............................................................................................................... 121 Computer specifications ........................................................................................................
Resumo do conteúdo contido na página número 8
viii
Resumo do conteúdo contido na página número 9
1 Product description Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model Product Name HP EliteBook 8470w Mobile Workstation √ computer model HP ProBook 8470p Notebook PC √ computer model ● Processors Intel® Quad Core® i7-3820QM 2.70- √ GHz processor (SC turbo up to 3.70- GHz; 1600-MHz FSB, 8.0-MB L3 cache, 45 W) ● Intel Quad Core i7-3720QM 2.60- √√ GHz processor (SC turbo up to 3.60- GHz; 1600- MHz FSB, 6.0-MB L3 cache, 45
Resumo do conteúdo contido na página número 10
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model ● Intel Dual Core i5-3210M 2.50-GHz √ processor (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W) ● Intel Core i3-3110M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W) Chipset Mobile Intel QM77 chipset √√ Graphics Switchable discrete graphics: AMD √ FirePro™ M2000 (64-bit), with 1024-MB GDDR5 (64-MB × 32,1.5V, 5-GBPS, quantity 4); supports open GL Switc
Resumo do conteúdo contido na página número 11
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model ● Panel 14.0-in light-emitting diode (LED), high- √√ definition+ (HD+), AntiGlare (AG), SVA (1600×900) display with and without webcam and microphone ● 14.0-in LED, HD, AG, SVA (1366×768) display with and without webcam and microphone All display assemblies include two wireless local area network (WLAN) antenna cables and two wireless wide area network (WWAN) antenna cables Sup
Resumo do conteúdo contido na página número 12
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model Hard drive Supports 6.35-cm (2.5-in) hard drives in 9.5- √√ mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Customer-accessible Serial ATA Supports the following hard drives: ● 750-GB, 7200-rpm, 9.5-mm ● 500-GB, 7200-rpm, 7.0-mm self- encrypting drive (SED) ● 500-GB, 7200-rpm, 7.0-mm ● 320-GB, 7200-rpm, 7.0-mm Solid-state drive Solid-state dri
Resumo do conteúdo contido na página número 13
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model Customer-accessible √ Supports the following drive options: ● Blu-ray ROM DVD±RW SuperMulti DL Drive ● DVD±RW Double-Layer with SuperMulti Drive ● DVD-ROM Drive ● 500-GB, 7200-rpm, 9.5-mm Supports no drive option Optical drive Fixed √ Serial ATA 12.7-mm tray load Supports the following optical drives: ● Blu-ray R/RE DVD±RW SuperMulti DL Drive ● Blu-ray ROM DVD±RW SuperMulti D
Resumo do conteúdo contido na página número 14
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model Integrated 720p HD webcam (supports no √√ camera option) Integrated dual-array microphone on √√ computer models equipped with a webcam Integrated mono microphone on computer models not equipped with a webcam Modem 56kbps v.92 MDC data/fax modem module √√ Supports no modem option Modem module cable not included Ethernet Intel 82579LM 10/100/1000 Ethernet √√ network interface c
Resumo do conteúdo contido na página número 15
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model Integrated wireless wide area network √√ (WWAN) options by way of wireless module Two world-wide/5-band WWAN antennas built into display assembly Secured by subscriber identity module (SIM, user-accessible behind battery) Support for the following WWAN formats: ● HP lt2523 LTE/HSPA+ Mobile Broadband Module ● HP lt2522 LTE/EV-DO Mobile Broadband Module ● HP un2430 EV-DO/HSPA Mo
Resumo do conteúdo contido na página número 16
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model ● Ports 1394a port √√ ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● Battery connector ● DisplayPort 1.2 (on computer models equipped with a graphics subsystem with discrete memory) ● DisplayPort 1.1a (on computer models equipped with a graphics subsystem with UMA memory) ● Docking connector ● eSATA/USB 2.0 combo port ● HP Smart AC adapter ● RJ-45 (Ethernet) ● RJ
Resumo do conteúdo contido na página número 17
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model ● 90-W HP Smart AC adapter (PFC, EM, √√ 3-wire) ● 90-W HP Smart AC adapter (PFC, 3- √√ wire) ● 65-W HP Smart AC adapter (non-PFC, √√ 3-wire) ● 65-W HP Smart AC adapter (RC/V, √√ EM, 3-wire) Supports the following batteries: √√ ● 9-cell, 100-Wh, 3.0-Ah battery ● 9-cell, 73-Wh, 2.2-Ah battery ● 6-cell, 62-Wh, 2.8-Ah battery ● 6-cell, 55-Wh, 2.8-Ah battery ● 3-cell, 31-Wh, 2.
Resumo do conteúdo contido na página número 18
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model Preinstalled with Microsoft Office: √√ ● Windows 7 Home Basic 32-bit with Office Starter (emerging markets only, not available in Japan) ● Windows 7 Home Premium 64- and 32-bit with Office Starter (not available in Japan) ● Windows 7 Home Premium 64-bit with Office 2010 Personal (only in Japan) ● Windows 7 Home Premium 64-bit with Office 2010 Home and Personal (only in Japan)
Resumo do conteúdo contido na página número 19
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC computer model computer model Web-only support: √√ ● Windows XP Pro 32-bit ● Windows 7 Home Basic 64-bit ● Windows 7 Enterprise 64- and 32-bit ● Windows 7 Ultimate 64- and 32-bit Serviceability End user replaceable parts: √√ ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● mSATA drive ● Optical drive ● Solid-state drive ● WLAN module ● WWAN module 11
Resumo do conteúdo contido na página número 20
2 External component identification Display Item Component Description (1) Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (3)* Send and receive wireless signals to communicate with WLANs. (3) Internal microphones (2) Record sound. (4) Webcam light (select models only) On: The webcam is in use. (5) Webcam (select models only) Records video
