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Maintenance and Service
Guide
HP Pavilion dv8000 Notebook PC
Document Part Number: 403248-001
November 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set fo
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–24 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . .
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–10 3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12 3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13 3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14 3.7
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling vi Maintenance and Service Guide
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1 Product Description The HP Pavilion dv8000 Notebook PC offers advanced modularity, AMD Turion™ 64 Mobile Technology processors, and extensive multimedia support. HP Pavilion dv8000 Notebook PC Maintenance and Service Guide 1–1
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Product Description 1.1 Features ■ AMD Turion 64 ML-40 (2.2-GHz), ML-37 (2.0-GHz), or ML-30 (1.6-GHz) processors, all with 1-MB L2 cache, or ML-32 (1.8-GHz) processor with 512-MB L2 cache, varying by computer model ■ 17.0-inch, WSXGA+, TFT (1680 × 1050) with BrightView or 17.0-inch, WXGA+, TFT (1440 × 900) with BrightView display, varying by computer model ■ 120-, 100-, or 80-GB high-capacity hard drive, varying by computer model ■ 256-MB DDR1 synchronous DRAM (SDRAM) at 333 MHz, expandab
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Product Description ■ External 65-watt AC adapter with 3-wire power cord ■ 8-cell Li-Ion battery pack ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons ■ QuickPlay buttons ■ Support for the following optical drives: ❏ DVD±RW and CD-RW Double Layer Combo Drive with LightScribe ❏ DVD±RW and CD-RW Double Layer Combo Drive ❏ DVD/CD-RW Combo Drive ■ Connectors: ❏ Audio-in (microphone) ❏ Audio-out (headphone) ❏ Digital Media Slot ❏ Expansion port 2 ❏ ExpressCard slot ❏ External moni
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Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Enter an incorrect password and press enter. 2. Repeat Step 1 two times. After the third entry of the incorrect password, the computer responds with a “System Disabled” message and provides an override password. 3. Access MS/DOS by clicking Start > All Programs > Accessories > Command Prompt. 4. Enter “unlock6 xxx
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Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide 1–5
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Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1–6 Maintenance and Service Guide
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Product Description Table 1-1 Front Components Item Component Function 1Power light ■ On: Computer is turned on. ■ Off: Computer is off or in hibernation. ■ Blinking: Computer is in standby. 2Battery light ■ On: A battery pack is charging or is close to full charge capacity. ■ Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light sta
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Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide
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Product Description Table 1-2 Right-Side Components Item Component Function 1 ExpressCard slot Supports an optional ExpressCard. 2Audio-out Connects an optional headphone or (headphone) jack powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR. 3 Audio-in (microphone) Connects an optional stereo microphone. jack 4 USB ports (2) Connect optional USB devices. 5 Optical drive Supports an optical disc, such as a CD or DVD. Maintenance an
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Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 Power connector Connects the AC adapter cable. 2 Monitor port Connects an optional VGA monitor or projector. 3 S-Video-out jack Connects the video function of an optional S-Video device, such as a television, VCR, or video capture card. 4 RJ-45 (network) jack Connects a network cable (not include
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Product Description Table 1-3 Left-Side Components (Continued) Item Component Function 5 Expansion port 2 Connects the computer to an optional docking device. The computer has only one ✎ expansion port. The term expansion port 2 describes the type of expansion port. 6 USB ports (2) Connect optional USB devices. 7 1394 port (4-pin) Connects an optional 1394a device such as a scanner, a digital camera, or a digital camcorder. 8 Digital Media Slot light On: An optional digital card is being
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Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide
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Product Description Table 1-4 Rear Panel Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer. The purpose of security solutions is ✎ to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen. 2 RJ-11 (modem) jack Connects a modem cable (not included). 3 Battery bay Holds a battery pack. 4 Wireless light On: One or more internal wireless devices have been turned on. To establish a wireless connec
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Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide