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2H930bk1.book Page 1 Tuesday, November 20, 2001 5:02 PM
Dell™ Dimension™ 4300
Solutions Guide
www.dell.com | support.dell.com
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2H930bk1.book Page 2 Tuesday, November 20, 2001 5:02 PM Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help
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2H930bk1.book Page 3 Tuesday, November 20, 2001 5:02 PM Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 9 When Using Your Computer . . . . . . . . . . . . . . . . . . . 9 Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . 10 When Working Inside Your Computer . . . . . . . . . . . . . . 12 Protecting Against Electrostatic Discharge . . . . . . . . . . . 13 1 Setting Up Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 16 Parallel
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2H930bk1.book Page 4 Tuesday, November 20, 2001 5:02 PM If the screen is blank . . . . . . . . . . . . . . . . . . . . . . 26 If the screen is difficult to read . . . . . . . . . . . . . . . . . 27 Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 28 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 29 If you cannot print to a parallel port printer . . . . . . . . . . 29 If you cannot print to a USB printer . . . . . . . . . . . . . . 30 Scanner Problems
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2H930bk1.book Page 5 Tuesday, November 20, 2001 5:02 PM Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 44 Using the Windows XP Device Driver Rollback . . . . . . . . . 45 Resolving Software and Hardware Incompatibilities . . . . . . . 46 Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 48 Using System Restore . . . . . . . .
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2H930bk1.book Page 6 Tuesday, November 20, 2001 5:02 PM Adding Other Drives . . . . . . . . . . . . . . . . . . . . . . . . 81 5.25-Inch Devices . . . . . . . . . . . . . . . . . . . . . . . 81 3.5-Inch Devices . . . . . . . . . . . . . . . . . . . . . . . . 84 Closing the Computer Cover . . . . . . . . . . . . . . . . . . . 87 4 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 94 Viewing
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2H930bk1.book Page 7 Tuesday, November 20, 2001 5:02 PM Three-Year Limited Warranty (Canada Only) . . . . . . . . . 137 "Total Satisfaction" Return Policy (U.S. and Canada Only) . . . 141 One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . . . . . . . . . . . . . 142 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Contents 7
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2H930bk1.book Page 8 Tuesday, November 20, 2001 5:02 PM 8 Contents
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2H930bk1.book Page 9 Tuesday, November 20, 2001 5:02 PM Safety Instructions As you use your computer, observe the following safe-handling guidelines. When Using Your Computer CAUTION: Do not operate your computer with any cover(s) (including the computer cover, filler brackets, front-panel inserts, and so on) removed or opened. • To help avoid damaging your computer, be sure that the voltage selection switch is set to match the AC power available at your location: – 115 V/60 Hz in most o
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2H930bk1.book Page 10 Tuesday, November 20, 2001 5:02 PM • To help prevent electric shock, plug the computer and device power cables into properly grounded power sources. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs. • To help protect your computer from sudden, transient increases and decreases in electr
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2H930bk1.book Page 11 Tuesday, November 20, 2001 5:02 PM • Adjust the tilt of the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse • Always leave space to
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2H930bk1.book Page 12 Tuesday, November 20, 2001 5:02 PM monitor screen at or below eye level wrists relaxed and flat computer positioned directly in front of user arms at desk level feet flat on the floor When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in this guide and elsewhere in Dell documentation. Always follow installation
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2H930bk1.book Page 13 Tuesday, November 20, 2001 5:02 PM 3 Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components. 4 Disconnect any devices connected to the computer, including the monitor, from their electrical outlets to reduce the potential for personal injury or
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2H930bk1.book Page 14 Tuesday, November 20, 2001 5:02 PM 14 www.dell.com | support.dell.com
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www.dell.com | support.dell.com 2H930bk1.book Page 15 Tuesday, November 20, 2001 5:02 PM SE CT ION 1 Setting Up Connecting a Printer Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer
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2H930bk1.book Page 16 Tuesday, November 20, 2001 5:02 PM Connecting a Printer See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections. Parallel Printer Follow the instructions that came with the parallel printer to connect
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2H930bk1.book Page 17 Tuesday, November 20, 2001 5:02 PM 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see "Installing the Printer Driver" on page 18). USB Printer Follow the instructions that came with the USB printer to connect it to the computer. If no information is provided, then follow the instructions in this section. 1 Install the printer driver if necessary (see the foll
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2H930bk1.book Page 18 Tuesday, November 20, 2001 5:02 PM Installing the Printer Driver Follow the instructions that came with the printer to install printer drivers. If no information was provided with the printer, then refer to the following instructions. If you need to install a printer driver, insert the printer installation CD into the CD or DVD drive. Then follow the prompts on the screen using the instructions that came with the printer. If your printer installation CD does not auto
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2H930bk1.book Page 19 Tuesday, November 20, 2001 5:02 PM If the source computer uses another Windows operating system, the wizard can be launched from the Windows XP operating system CD or from a floppy disk created on the Windows XP computer. You may transfer the data to the new computer over a network or serial connection, or you may store it on a removable medium, such as a floppy disk, a Zip disk, or a writable CD. 1 On the Windows XP computer, click the Start button, point to All H
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2H930bk1.book Page 20 Tuesday, November 20, 2001 5:02 PM Turning Off the Computer NOTICE: To prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button. HINT: If you are having Windows XP difficulty turning off your 1 Save and close any open files and exit any open programs. computer, see "General Program Problems” on 2 Click the Start button and then click Turn off Computer. page 40. 3 Click Turn off. The computer automatically t