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Maintenance and Service Guide
Compaq Notebook Evo N160 Series
Document Part Number: 260552-001
October 2001
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
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© 2001 Compaq Computer Corporation Compaq, Evo, and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. Microsoft and Windows are trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks of Intel Corporation. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” with
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Contents 1 Product Description Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8 1.2 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–10 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 1.4 Computer External Components . . . . . . . . . . . . . . . 1–12 1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–18 2.17 Nonfunctioning Device . . . . . . . . . . . . . . . . . . 2–19 2.18 Nonfunctioning Keyboard . . . . . . . . . . . . . . . . 2–20 2.19 Nonfunctioning Pointing Device. . . . . . . . . . . 2–21 2.20 Network or Modem Connection Problems . . . 2–22 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components. . . . . . . . . . .
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Contents 5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24 5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–28 5.13 Disk Cell RTC Battery. . . . . . . . . . . . . . . . . . . . . . 5–30 5.14 Mini PCI Communications Board . . . . . . . . . . . . . 5–31 5.15 Sub I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33 5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36 6 Specifications A Conn
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1 Product Description The Compaq Notebook Evo N160 Series of Personal Computers offers advanced modularity, Intel Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Notebook Evo N160 Maintenance and Service Guide 1–1
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Product Description Models Computer models are shown in Table1-1. Table 1-1 Compaq Notebook Evo N160 Models and Model Naming Conventions Key N16 P 100 X4 20 V C 12 L 2 XXXXXX-XXX 12 3 4 5 6 7 8 9 10 11 Key Description Options 1 Brand / Series N=Notebook 16=160 designator 2 Processor type P=Intel Pentium III C=Intel Celeron 3 Processor speed 120=1.20 GHz 100=1.00 GHz 113=1.13 GHz 933=933 MHz 106=1.06 GHz 866=866 MHz 4 Display type / X=XGA (1024 × 4=14.x-inch size / resolution 768) 3=13.x-inch 5 H
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Product Description Table 1-1 Compaq Notebook Evo N160 Models and Model Naming Conventions (Continued) 12 3 4 5 6 7 8 9 10 11 N16P 100X4 20 V C 12 L 8 Arabic 470024-097 The Netherlands 470024-099 Australia 470024-980 Norway 470024-101 Belgium 470024-081 Portugal 470024-103 Czech Republic 470024-083 Russia 470024-105 Denmark 470024-085 Slovakia / 470024-106 Slovenia European 470024-070 Spain 470024-107 France 470024-087 Sweden / 470024-109 Finland French Canada 470023-990 Switzerland 470024-111 4
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Product Description Table 1-1 Compaq Notebook Evo N160 Models and Model Naming Conventions (Continued) N16P 100X4 20 V C 12 L 2 Arabic 470024-098 Latin America 470024-058 470024-067 (NAFTA) Australia 470024-981 The Netherlands 470024-100 Czech Republic 470024-084 Norway 470024-102 Denmark 470024-086 Portugal 470024-104 European 470024-082 Spain 470024-108 France 470024-088 Sweden / 470024-110 Finland French Canada 470023-991 Switzerland 470024-112 470024-114 Germany 470024-090 Taiwan 470023-983
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Product Description Table 1-1 Compaq Notebook Evo N160 Models and Model Naming Conventions (Continued) N16 C 933 X4 15 V C 12 L 8 Australia 470024-079 The Netherlands 470024-061 Denmark 470024-044 Norway 470024-064 European 470024-043 People’s 470024-036 Republic of China France 470024-048 Portugal 470024-068 French Canada 470024-042 Sweden / 470024-073 Finland Germany 470024-051 Taiwan 470024-023 Greece / Poland 470024-054 Turkey 470024-076 Hong Kong 470024-026 United Kingdom 470024-077 Japan
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Product Description Table 1-1 Compaq Notebook Evo N160 Models and Model Naming Conventions (Continued) N16 C 933 X4 15 V C 12 L 2 France 470024-049 Norway 470024-066 Greece / Poland 470024-056 People’s 470024-037 Republic of China Hong Kong 470024-028 Spain 470024-071 470024-027 Italy 470024-059 Sweden / 470024-075 Finland Japan 470024-035 United Kingdom 470024-078 The Netherlands 470024-063 N16 C 933 X3 10 D C 12 L 8 Asia / Pacific / Thailand 470023-996 People’s 470024-038 Republic of China B
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Product Description Table 1-1 Compaq Notebook Evo N160 Models and Model Naming Conventions (Continued) N16 C 933 X3 10 D C 12 L 2 France 470024-005 Swedish / 470024-022 Finnish Germany 470024-007 People’s 470024-040 Republic of China Italy 470024-011 Taiwan 470023-994 Spain 470024-018 Hong Kong 470023-993 Maintenance and Service Guide 1–7
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Product Description 1.1 Features 1.2-, 1.13-, 1.06-, 1.0-GHz or 933- or 866-MHz Intel Pentium III Processor, with 512-KB integrated L2 cache, or 933- or 866-MHz Intel Celeron Processor with 128-KB integrated L2 cache, varying by computer model ATI Mobility Radeon with 64-bit video graphics, 8-MB double date rate (DDR) SDRAM, 4X AGP graphics card 128-MB high-performance Synchronous DRAM (SDRAM), expandable to 1024 MB Microsoft Windows 98, Windows XP Home, or Windows 2000 preinstalle
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Product Description Connectors for: ❏ RJ-45 network ❏ RJ-11 modem ❏ Universal Serial Bus ❏ S-Video ❏ Parallel devices ❏ External monitor ❏ 1394 digital devices ❏ AC power ❏ Stereo line out/headphone ❏ Mono microphone ❏ QuickDock Port Replicator Stereo speakers providing Compaq Premier·Sound™ 16-bit stereo sound Maintenance and Service Guide 1–9
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Product Description 1.2 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information). 2. Remove the RTC battery (refer to Section 5.13, “Disk Cell RTC Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to th
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Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: Standby Hibernation Setting customization by the user Hotkeys for setting level of performance Smart battery that provides an accurate battery power gauge Battery calibration Lid switch suspend/resume Power/suspend button Advanced Configuration and Power Management (ACP)
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Product Description 1.4 Computer External Components The external components on the front and right side of the computer are shown in Figure 1-2 and described in Table 1-1. . Figure 1-2. Front and Right Side Components 1–12 Maintenance and Service Guide
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Product Description Table 1-1 Front and Right Side Components Item Component Function 1 Display release latch Opens the computer. 2 Stereo speakers Produce stereo sound. 3 Drive indicator light Turns on when the hard drive, CD-, or DVD-ROM drive is accessed. 4 Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. 5 Battery bay Accepts a 9- or 6-cell Lithium ion (li ion) battery pack. 6 Modular media
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Product Description The computer rear panel and left side components are shown in Figure 1-3 and described in Table 1-2. Figure 1-3. Rear Panel and Left Side Components Table 1-2 Rear Panel and Left Side Components Item Component Function 1RJ-45 jack (network Connects the network cable. A network models only) cable is not included with the computer. 2 RJ-11 jack (internal Connects the modem cable to an internal modem models only) modem. A modem cable is included with internal modem models. 3
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Product Description Table 1-2 Rear Panel and Left Side Components (Continued) Item Component Function 7 1394 jack Connects IEEE 1394-compliant products, such as digital camcorders, video editing equipment, VCRs, cameras, and audio players. A 1394 firewire cable is required for use with this jack. 8 DC power jack Connects any one of the following: AC adapter Optional automobile power adapter/charger Optional aircraft power adapter 9 Stereo speaker/ Connects stereo speakers, headphones,
