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Compaq Armada E500, Armada E500S, and
Armada V300 Series of Personal Computers
Maintenance and Service Guide
128679-2.p65 1 9/15/00, 1:32 PM
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Notice 2000 Compaq Computer Corporation. COMPAQ, the Compaq logo, ARMADA, and Compaq Insight Manager Registered in U. S. Patent and Trademark Office Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are registered trademarks of Intel Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions containe
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CONTENTS preface USING THIS GUIDE Symbols ........................................................................................ ix Technician Notes ........................................................................... x Serial Number................................................................................ x Locating Additional Information................................................... x chapter1 PRODUCT DESCRIPTION 1.1 Models and Features.....................................
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chapter4 REMOVAL AND REPLACEMENT PRELIMINARIES 4.1 Tools Required.................................................................... 4-1 4.2 Service Considerations........................................................ 4-1 4.3 Preventing Damage to Removable Drives.......................... 4-2 4.4 Preventing Electrostatic Damage........................................ 4-3 4.5 Packaging and Transporting Precautions............................ 4-4 4.6 Workstation Precautions ..............
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appendix A CONNECTOR PIN ASSIGNMENTS................................................................A-1 appendix B POWER CORD SET REQUIREMENTS 3-Conductor Power Cord Set..................................................... B-1 Country-Specific Requirements ................................................ B-2 Index .................................................................................................... I-1 Contents vii COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED a. Writer: Sav
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preface USING THIS GUIDE This Maintenance and Service Guide is a troubleshooting reference that can be used when servicing the Compaq Armada E500 and ArmadaV300 Series of Personal Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Armada E500 and Armada V300 Series of Personal Computers without notice. Symbols The following words and symbols mark special messages throughout this guide: WARNING: Text set off in this manner indicates that failure to follow ! di
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Technician Notes WARNING: Only authorized technicians trained by Compaq should ! repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board
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chapter 1 PRODUCT DESCRIPTION 1.1 Models and Features The Compaq Armada E500, E500S, and Armada V300 Series of Personal Computers offer advanced modularity, Intel Pentium II, III, and Intel Celeron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. The computers provide desktop functionality and connectivity through the optional expansion base, convenience base, or port replicator. Figure 1-1. Compaq Armada E
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Models The Armada E500 and E500S model naming conventions are shown in Table 1-1. The computer model designation is composed of a group of characters that defines each model’s features. Table 1-1 Compaq Armada E500 and E500S Model Naming Convention Key A E 5 P3 850 T5P 20 V M 64 58 N S F 1 2 3 4 5-6 7-9 10-12 13-14 15 16 17-19 20-21 22 23 24 Key Description Options 1 Brand designator A = Armada 2 Segment designator E = Expansion 3 Series 5 = 500 4 Blank 5-6 Processor type P3 = Intel P2 = Intel C
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Table 1-2 Compaq Armada E500 Computer Models 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config. Code 3 1 A E 5 P3 850 T 5 P 20 V 0 128 98 179856-XX1 JFC1 3 1 A E 5 P3 850 T 5 P 20 V 0 128 N2 179856-XX8 JFC2 3 1 A E 5 P3 850 T 5 P 20 V C 128 98 179858-XX1 JFC3 3 1 A E 5 P3 850 T 5 P 20 V C 128 98 179858-XX3 JFC5 3 1 A E 5 P3 850 T 5 P 20 V C 128 N2 179858-XX8 JFC4 3 1 A E 5 P3 850 T 5 P 20 V C 128 N2 179858-XX9 JFC6 1 A E 5 P3 800 T 4 X 10 D 0 64 98 179854-XX1 JFB1 1 A E 5 P3
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Table 1-2 continued 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config. Code 1 A E 5 P3 700 T 3 X 5 D M 64 98 212281-XX1 JFF3 1 A E 5 P3 700 T 3 X 5 D M 64 98 212281-XX3 JFF5 1 A E 5 P3 700 T 3 X 5 D M 64 N2 212281-XX8 JFF4 1 A E 5 P3 700 T 3 X 5 D M 64 N2 212281-XX9 JFF6 1 A E 5 P3 700 T 3 X 5 D C 64 98 212282-XX1 JFF7 1 A E 5 P3 700 T 3 X 5 D C 64 98 212282-XX3 JFF9 1 A E 5 P3 700 T 3 X 5 D C 64 N2 212282-XX8 JFF8 1 A E 5 P3 700 T 3 X 5 D C 64 N2 212282-XX9 JFFA 1 A E 5 P3
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Table 1-2 continued 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config. Code 1 A E 5 P3 600 T 3 X 6 D 0 64 58 179844-XX1 FL51 1 A E 5 P3 600 T 3 X 6 D 0 64 N2 179844-XX8 FL53 1 A E 5 P3 600 T 3 X 6 D M 64 58 179845-XX1 FL54 1 A E 5 P3 600 T 3 X 6 D M 64 N2 179845-XX3 FL55 1 A E 5 P3 600 T 3 X 6 D M 64 58 179845-XX8 FL58 1 A E 5 P3 600 T 3 X 6 D M 64 N2 179845-XX9 FL59 1 A E 5 P3 600 T 3 X 6 D C 64 58 179846-XX1 FL61 1 A E 5 P3 600 T 3 X 6 D C 64 N2 179846-XX8 FL63 1 A E 5 P3
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Table 1-2 continued 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config. Code 1 A E 5 P3 500 T 2 S 6 D 0 64 58 161602-XX1 DNM1 1 A E 5 P3 500 T 2 S 6 D 0 64 98 161602-XX4 DNM2 1 A E 5 P3 500 T 2 S 6 D 0 64 N4 161602-XX6 DNM3 1 A E 5 P3 500 T 2 S 6 D M 64 58 161603-XX1 DNM4 1 A E 5 P3 500 T 2 S 6 D M 64 58 N 161603-XX3 DNM5 1 A E 5 P3 500 T 2 S 6 D M 64 N4 161603-XX6 DNM6 1 A E 5 P3 500 T 2 S 6 D M 64 N4 N 161603-XX7 DNM7 1 A E 5 P3 500 T 2 S 6 D C 64 58 166761-XX1 DVM1 1 A E 5
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Table 1-2 continued 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config. Code 1 A E 5 P2 366 T 2 S 4 D 0 64 58 155058-XX1 DJC1 1 A E 5 P2 366 T 2 S 4 D 0 64 98 155058-XX4 DJC2 1 A E 5 P2 366 T 2 S 4 D 0 64 N4 155058-XX6 DJC3 1 A E 5 P2 366 T 2 S 4 D M 64 58 155059-XX1 DJC4 1 A E 5 P2 366 T 2 S 4 D M 64 58 N 155059-XX3 DJC5 1 A E 5 P2 366 T 2 S 4 D M 64 N4 155059-XX6 DJC6 1 A E 5 P2 366 T 2 S 4 D M 64 N4 N 155059-XX7 DJC7 1 A E 5 C1 600 T 4 X 5 D C 64 98 202805-XX1 JFD7 1 A E 5
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Table 1-2 continued 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config. Code 2 A E 5 C1 550 T 4 X 6 D C 64 58 207057-XX1 FVX1 2 A E 5 C1 550 T 4 X 6 D C 64 N2 207057-XX8 FVX2 2 A E 5 C1 550 T 3 X 5 D 0 64 58 196659-XX1 FWB1 2 A E 5 C1 550 T 3 X 5 D 0 64 N2 196659-XX8 FWB2 2 A E 5 C1 550 T 3 X 5 D M 64 58 196665-XX1 FWB3 2 A E 5 C1 550 T 3 X 5 D M 64 58 196665-XX3 FWB5 2 A E 5 C1 550 T 3 X 5 D M 64 N2 196665-XX8 FWB4 2 A E 5 C1 550 T 3 X 5 D M 64 N2 196665-XX9 FWB6 2 A E 5 C1
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The Armada V300 model naming conventions are shown in Table 1-3. The computer model designation is composed of a group of characters that define each model’s features. Table 1-3 Compaq Armada V300 Model Naming Convention Key A V 3 C1 500 T4X 6 D M 64 58 N S F 1 2 3 4 5-6 7-9 10-12 13-14 15 16 17-19 20-21 22 23 24 Key Description Options 1 Brand designator A = Armada 2 Segment designator V = Versatility 3 Series 3 = 300 4 Blank 5-6 Processor type C1 = Intel Celeron 1 7-9 Processor speed 500 = 500
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Table 1-4 Compaq Armada V300 Computer Models 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config. Code 1 A V 3 C1 500 T 4 X 6 D 0 58 64 P 163308-XX2 DVR1 1 A V 3 C1 500 T 4 X 6 D 0 N4 64 P 163308-XX6 DVR3 1 A V 3 C1 500 T 4 X 6 D M 58 64 P 163309-XX2 DVR4 1 A V 3 C1 500 T 4 X 6 D M 58 64 N P 163309-XX3 DVR5 1 A V 3 C1 500 T 4 X 6 D M N4 64 P 163309-XX6 DVR6 1 A V 3 C1 500 T 4 X 6 D M N4 64 N P 163309-XX7 DVR7 1 A V 3 C1 500 T 4 X 6 D C 58 64 P 163310-XX2 DVR8 1 A V 3 C1 500 T 4
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Table 1-4 continued 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config. Code 2 A V 3 C1 466 T 2 S 6 D 0 58 64 P 163305-XX2 DVQ1 2 A V 3 C1 466 T 2 S 6 D 0 N4 64 P 163305-XX6 DVQ3 2 A V 3 C1 466 T 2 S 6 D M 58 64 P 163306-XX2 DVQ4 2 A V 3 C1 466 T 2 S 6 D M 58 64 N P 163306-XX3 DVQ5 2 A V 3 C1 466 T 2 S 6 D M N4 64 P 163306-XX6 DVQ6 2 A V 3 C1 466 T 2 S 6 D M N4 64 N P 163306-XX7 DVQ7 2 A V 3 C1 466 T 2 S 6 D C 58 64 P 163307-XX2 DVQ8 2 A V 3 C1 466 T 2 S 6 D C N4 64 P 163307-
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Features The computer has the following features: The Armada E500 and E500S feature the following processors, varying by computer model: Intel Pentium III 850-, 800-, 700-, 650-, 600-, 500- or 450-MHz processor, with 256-KB integrated cache Intel Pentium II 400- or 366-MHz, with 256-KB integrated cache Intel Celeron 550-MHz, with 128-KB integrated cache The Armada V300 features an Intel Celeron 500-, 466- or 400-MHz processor, with 128-KB integrated L2 cache, varying by computer model.
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The following PC Card features are available, varying by computer model: The Armada E500 and E500S feature two Type II PC Card slots with support for both 32-bit CardBus and 16-bit PC Cards; Zoomed video is supported in the bottom slot. The Armada V300 features one Type II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards. External AC adapter with power cord The following battery packs are available, varying by computer model: The Armada E500 and E500S support a 9
