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Maintenance and Service Guide
Compaq Evo Notebook N800c Series
Compaq Evo Notebook N800v Series
Compaq Evo Notebook N800w Series
Compaq Presario 2800 Series Mobile PC
Document Part Number: 268135-004
April 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.
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© 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provide
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Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–48 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–50 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–51 1.5 Notebook External Components . . . . . . . . . . . . . . 1–52 1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–62 2
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Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4 4.5 Pac
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Contents 5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31 5.13 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–33 5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.15 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38 5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40 5.17 Disk Cell Real Time Clock (RTC) Battery . . . . . . 5–42 5.18 System Board .
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1 Product Description The Compaq Presario 2800 and Evo Notebook N800 Series of Personal notebooks offer advanced modularity, Intel Mobile Pentium 4 processors with SpeedStep technology with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Presario 2800 and Evo Notebook N800 Maintenance and Service Guide 1–1
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Product Description 1.1 Models Notebook models are shown in Tables 1-1 through 1-4. Table 1-1 Compaq Evo Notebook N800c, Evo Notebook N800v, Evo Notebook 800w, and Presario 2800 Model Naming Conventions Key N800w P 220 U5 50 W C 51 O XXXXXX-XXX 12 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series N = Evo Notebook 800 = 800 Series designator P = Presario 2800 = 2800 Series 2 Processor type P = Intel Pentium 4 3 Processor speed 220 = 2.2 GHz 170 = 1.7 GHz 200 = 2.0 GHz 160 = 1.6 GHz 190 = 1.
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Product Description Table 1-2 Compaq Evo Notebook N800c Models The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah lithium ion (Li ion) battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts, labor, and on-site, next business day response N800c P 220 P5 40 Z C 25 2 Belgium 470053-708 The Netherlands 470053-720 Czech Republic 470053-709 Norway 470053-721 Denmark 470053-711 Portugal
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Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 180 P5 30 V C 25 2 Belgium 470052-816 The Netherlands 470052-826 Czech Republic 470052-817 Norway 470052-827 Denmark 470052-818 Portugal 470052-828 European 470052-819 Russia 470052-829 International Saudi Arabia 470052-815 France 470052-820 Slovenia 470052-830 Germany 470052-821 Spain 470052-832 Greece/Poland 470052-822 Sweden/Finland 470052-833 Hungary 470052-823 Switzerland 470052-834 Israel 470052-824 Turkey 4
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Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 180 X5 20 D C 25 2 Belgium 470052-734 The Netherlands 470052-744 Czech Republic 470052-735 Norway 470052-745 Denmark 470052-736 Portugal 470052-746 European 470052-737 Russia 470052-747 International Saudi Arabia 470052-733 France 470052-738 Slovenia 470052-748 Germany 470052-739 Spain 470052-749 Greece/Poland 470052-740 Sweden/Finland 470052-750 Hungary 470052-741 Switzerland 470052-751 Israel 470052-742 Turkey 4
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Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor, 2-year warranty on on-site, next business day response N800c P 200 P5 30 V C 25 2 Asia Pacific 470049-178 Latin America 470049-171 Australia 470049-174 (NAFTA) Belgium 470049-142 The
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Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 200 P5 30 V C 25 O Asia Pacific 470049-123 Latin America 470049-115 Australia 470049-117 (NAFTA) Belgium 470049-080 The Netherlands 470049-094 Brazil 470049-116 Norway 470049-096 Czech Republic 470049-081 People’s 470049-129 Denmark 470049-083 Republic European 470049-084 of China International Portugal 470049-097 France 470049-085 Russia 470049-098 French Canada 470049-078 Saudi Arabia 470049-079 Germany 470049-
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Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor N800c P 180 U5 50 W C 51 O Belgium 470035-393 The Netherlands 470035-436 Czech Republic 470035-396 Norway 470035-440 Denmark 470035-399 Portugal 470035-449 European 470035-412 Russia 47
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Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 180 P5 50 W C 51 O Asia Pacific 470035-307 Latin America 470035-299 Australia 470035-305 (NAFTA) Brazil 470035-302 People’s 470035-308 French Canada 470035-293 Republic Hong Kong 470035-310 of China Japan 470035-295 Taiwan 470035-309 Korea 470035-319 United States 470035-289 Latin America 470035-297 N800c P 170 P5 40 W C 25 2 Asia Pacific 470035-304 Latin America 470035-294 Australia 470035-301 (NAFTA) Brazil 470
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Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 2 Asia Pacific 470035-260 Latin America 470035-254 Australia 470035-258 (NAFTA) Belgium 470035-228 The Netherlands 470035-238 Brazil 470035-256 Norway 470035-239 Czech Republic 470035-229 People’s 470035-262 Denmark 470035-230 Republic European 470035-231 of China International Portugal 470035-240 France 470035-232 Russia 470035-241 French Canada 470035-226 Saudi Arabia 470035-227 Germany 470035-
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Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 O Asia Pacific 470035-033 Latin America 470035-048 Australia 470035-031 (NAFTA) Belgium 470035-008 The Netherlands 470035-018 Brazil 470035-030 Norway 470035-019 Czech Republic 470035-009 People’s 470035-035 Denmark 470035-010 Republic European 470035-011 of China International Portugal 470035-020 France 470035-012 Russia 470035-021 French Canada 470035-006 Saudi Arabia 470035-007 Germany 470035-
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Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 160 X5 20 V C 25 O Asia Pacific 470035-220 Latin America 470035-217 Australia 470035-219 (NAFTA) Brazil 470035-218 People’s 470035-221 French Canada 470035-214 Republic Hong Kong 470035-223 of China Japan 470035-215 Taiwan 470035-222 Korea 470035-224 United States 470035-213 Latin America 470035-216 N800c P 160 X5 20 D C 25 2 Belgium 470035-375 The Netherlands 470035-434 Czech Republic 470035-394 Norway 470035-43
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Product Description Table 1-3 Compaq Evo Notebook N800v Models The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 1-year warranty on parts and labor N800v P 200 P5 40 W C 25 O French Canada 470044-432 United States 470044-406 The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad ■ 8-cell, 4.4 Ah Li ion battery pack ■ 32 MB of d
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Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 200 P5 40 W C 25 O Belgium 470053-858 Norway 470056-874 Czech Republic 470053-859 Portugal 470053-875 Denmark 470053-860 Russia 470053-876 European 470053-861 Saudi Arabia 470053-877 International Slovenia 470053-857 France 470053-866 Spain 470053-878 Greece/Poland 470053-867 Sweden/Finland 470053-879 Hungary 470053-868 Switzerland 470053-880 Israel 470053-869 Turkey 470053-881 Italy 470053-871 United Kingdom 4700
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Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 180 P5 40 W C 25 O Belgium 470053-739 Norway 470053-754 Czech Republic 470053-740 Portugal 470053-755 Denmark 470053-746 Russia 470053-756 European 470053-747 Saudi Arabia 470053-738 International Slovenia 470053-757 France 470053-748 Spain 470053-758 Greece/Poland 470053-749 Sweden/Finland 470053-759 Hungary 470053-750 Switzerland 470053-760 Israel 470053-751 Turkey 470053-765 Italy 470053-752 United Kingdom 4700
